My iTunes Store on IPhone comes up with an error ([newNullResponse]). It is just on the music tab, tv shows and movies tab works fine. I have tried restarting phone, closing app, turning my account off and on. What is the problem I need help?!!!!
My iTunes Store on iPhone comes up with an error [newNullResponse] always when I click the music tab. The movies and tv shows tab works fine. I have tried everything from restarting my phone to turning my account off and on.
Try a different cable and a different charger. If neither fixes it you probably need a new battery. Apple will replace it for $80 in the US; I don't know what the charge is in other locations.
Similar Messages
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When i click on itunes store a message comes up with itunes stopped working
when i click on itunes store a message comes up with itunes stopped working
Hey there Kezzleberry82,
It sounds like you can open the iTunes application but when you click iTunes Store the application becomes unresponsive. I would use the troubleshooting from the following article to help troubleshoot the issue named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with opening iTunes in Safe Mode, and continuing from there per the instructions here:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures
Hello there, SamanthaYikwai.
The following Knowledge Base article offers up some basic steps to try for reinstalling an app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open.
http://support.apple.com/kb/ts1702
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
If the download stops, you can resume it.
If the issue persists, then you may want to try and sync the application to your iOS device using your computer by following the information in this article, under the section "Download previous purchases on Mac or PC":
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my phone is turning itself off and back on, will only stay on for 2 min til it turns itself back off and this just goes on and on, do i need to replace it??
Sounds like a trip to the Apple Store is in order....
Cheers,
GB -
My iPhone 4 will not find any Bluetooth device not even my ipod touch . When I turn on bluetooth it starts searching and then never stops. It never finds my headset and never stops "searching". I have tried restarting the phone. what to do?
Hi,
You probably need to do this...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
But Try Here First
Frozen or unresponsive iPhone
From Here:
http://www.apple.com/support/iphone/basics/ -
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796> -
My ipod touch has stopped playing through my Sony docking station, It only plays through the i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?
Have discovered that I had not in fact updated the ios!!
Went through the process last night and my ipod now works fine on my docking station.
Thank you very much for your advice. -
My airport express has a blinking yellow light and is not working. I have tried resetting it a few times, to no avail.
My airport utility on my desktop detects it and will attempt to connect. However, after a few moments it says "An unexpected error occurred Try again."
I'm running Mavericks on a 24-inch 2007 mac, 2.4 GHz Intel Core 2 Duo, 4 GB 667 MHz DDR2 SDRAM, OS X 10.9.3 (13D65). The Airport Express is model A1264. I connect to it via an Airport Extreme with 7.6.4.
Thanks in advance.I have the same problem with my airport express – a blinking yellow light and it is not working. I have tried resetting it a few times.
My airport utility detects it and try to connect. However, after a few moments it says "An unexpected error occurred Try again.
Airport Express is model A1143
And I have tried to connect with iPhone - same same. -
I HAD ADOBE READR 10 AND IT WAS WORKING FINE. I TRIED TO INSTALL 11 AND MY COMPUTER GOT JAMMED. I DI
I HAD ADOBE READR 10 AND IT WAS WORKING FINE. I TRIED TO INSTALL 11 AND MY COMPUTER GOT JAMMED. I DID A SYSTEM RETORE AND GOT BACK TO 10, BUT WHEN I TRY TO USE IT NOW I GET 2 MESSAGES. " THIS APPLICATION HAS REQUESTED THE RUNTIME TO TERMINATE IN AN UNUSUAL WAY" AND ADOBE READER STOPPED WORKING.
What is your operating system? What means "JAMMED"?
P.S. please do not post in all-caps; it is very difficult to read! -
When I download itunes my computer tells me there was an error in the download and I need to re-download. It tried three times to re-download and got the same error. Any help for this? My computer is brand new.
Go START/ALL PROGRAMS/APPLE SOFTWARE UPDATE"
If it offers you a newer version of Apple Software Update, do it but "Deselect" any other software offered at the same time.
Once done, try another iTunes download -
I can't type into any search engines or log in boxes on my ipod touch. This happened yesterday and was working fine til then. The wifi is connected and news apps are uploading. Can read them fine but can't log into facebook or type into the search engines on google and app store. Any ideas?
Thanks for your help Elitegate...have worked it out. I double clicked the home button twice, then held down the settings app icon until the "minus" symbol appeared then closed it. did the same for the other apps that werent accepting typing. then clicked the home button again and re tried. This has worked!
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I have an iphone 4, updated it to IOS 7.0.2. yesterday, it worked perfectly for a while, now cannot even turn my fone on...
anyone else have this problem ??
thanksHey xxikearnsxx,
When troubleshooting power issues, the following article provides the most relevant information:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
My mac is only a year old. I am still under warranty but don't want to have to go to the store. I know it has something to do with not connecting to my hard drive and I want to make it clear that IT HAS NOT BEEN DROPED,BANGED OR DAMAGED IN ANY WAY!!
Here is what I have tried so far:
For safe start The loading bar shows up but then doesn't load. After a few seconds it disappears and the wheel continues to spin.
I have tried PRAM but it doesn't help at all.
The only way I can get it off the start off page is to either go to fsck or Mac OS utilites.
Fsck comes up as an error message for me when I put in fsck -FY. /sbin/fsck -FY also doesn't work.
Mac OS utilities really also doesn't much. When I try to back up my hard drive it recognizes the external drive but then has no where to put it to??? So then I tried reinstalling the lion software part bit it won't allow me because for some reason it is locked. So I also try to verify and repair my drive. An error message comes up so I know there is something wrong. But not what to do about it. So now I am here on the Internet.
I Really need to get this fixed!!! PLEASE SOMEONE PROVIDE ME WITH AN ANSWER TO HELP FIX MY PROBLEMS.My mac is only a year old. I am still under warranty but don't want to have to go to the store. I know it has something to do with not connecting to my hard drive and I want to make it clear that IT HAS NOT BEEN DROPED,BANGED OR DAMAGED IN ANY WAY!!
Here is what I have tried so far:
For safe start The loading bar shows up but then doesn't load. After a few seconds it disappears and the wheel continues to spin.
I have tried PRAM but it doesn't help at all.
The only way I can get it off the start off page is to either go to fsck or Mac OS utilites.
Fsck comes up as an error message for me when I put in fsck -FY. /sbin/fsck -FY also doesn't work.
Mac OS utilities really also doesn't much. When I try to back up my hard drive it recognizes the external drive but then has no where to put it to??? So then I tried reinstalling the lion software part bit it won't allow me because for some reason it is locked. So I also try to verify and repair my drive. An error message comes up so I know there is something wrong. But not what to do about it. So now I am here on the Internet.
I Really need to get this fixed!!! PLEASE SOMEONE PROVIDE ME WITH AN ANSWER TO HELP FIX MY PROBLEMS. -
It doesn't start when I want it to and I have to use Chrome. Is it a problem with my computer or Firefox?
So you did a force quit and now you are trying to start it again right?
If so and the "beachball of death" is still spinning, deny the machine it's power source, remove the power cord and the battery and any periphials you have plugged in ie: extra drives etc. Let it rest for a minute plug it all back in then try re-starting in safe mode. If all is well shut down and restart normally.
If you get this far repair the disk and permissions using Disk utility.
Hope this helps
here is a link for the safe mode start-up: http://support.apple.com/kb/ht1455 -
Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi
my itunes won't instal the update errors saying cannot find itunes.msi
Hi, kdub5.
Thank you for visiting Apple Support Communities.
I understand that you can not update iTunes due to a .msi error. I would recommend uninstalling iTunes and all of it's components as outlined in the first article below. For any component that gives you the .msi error, go through the steps in the second article below.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
"The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
Cheers,
Jason H.
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