My itunes store screen is blank signing in from macbook

I have a macbook and have the latest 11.02 update for itunes. when i sign in with my i.d the store comes up with my email address etc but the screen remains blank and white? No products /music/anything are displayed. I can check my account settings and payment details etc but cannot search for music etc as the bar simply searches for the store but returns to the blank screen.

If anyone else is having this problem this answer worked for me:
>Start Menu
>Accessories
>Right click on the command prompt and click "run as an administrator"
Once it opens, type in the following command...
netsh winsock reset then hit enter
You should get a message that the winsock reset sucessful and you will need to reboot your computer

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