My itunes store switch is grayed out under restrictions

Is it a work iPad or do you have an Exchange (e.g. a work) email address set up in the Mail app on it ? If you do then it's possible that your workplace, or the email account administrator, is blocking the iTunes Store app.

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My Nano will no longer sync with iTunes. Sync is greyed out under Devices.

My Nano will no longer sync with iTunes. Sync is greyed out under Devices.

Are you using the original cable that came with Nano and not your iPhone's cable? Have you worked through the troubleshooting in this Apple support document?
http://support.apple.com/kb/TS1410
B-rock

For some reason, my compression option is grayed out under "File" menu, and when I select a folder with multiple files, or multiple documents, and try to right-click or tap the mousepad with two fingers, I do not get a "compress" option available. Help.

I don't know why, but when I select a folder with multiple docs contained within it, or multiple files, the Compress option is grayed out under the File menu, nor is it available when I right-click. Please help.

Yes it is, but I have the same problem of the option does not appear with "right click" (I'm actually control-clicking), and COMPRESS is grayed out under the file menu. I'd like to fix it.
Hmm. After finding the Archive Utility,* I tried archiving the folder. It came out as .cpgz, ugh. Found there was a preference to make .zip the default. It worked!
And now…the menus are not grayed out. ?!?! OK.'
Hope this helps someone.
*You cannot find this via search, apparently it is a hidden file, you have to click from the root drive through to /System/Library/CoreServices (Thanks for the file path Alberto!)

I am unable to import my favorites from internet explorer dueto the import data from option being grayed out under history, library, import tab, any help please

i am unable to import my favorites from internet explor due to the import data from... option being grayed out under his, library, import. any help please

Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode"

TS1538 Why is my iPhone device grayed out under "devices?" I am unable to get it to sync, etc.

Why is my iPhone device grayed out under "devices?" I am unable to get it to sync, etc.

This might answer you're question https://discussions.apple.com/message/25541394#25541394

TS3992 I changed my Apple ID and problems with my Account.Once iTunes store had sorted those out I decided to back up on my 3 devices.Now my Reminders and Notes are all old ones and the ones I did in the last few days have disappeared.

I changed my Apple ID and had problems with my Account.Once iTunes Store had sorted those out I decided to back up on my 3 devices.Now my Notes and Reminders are all old ones and the new ones I created in the last few days have disappeared.

Ok. Found something that said to shut down and hold the option, command, p, and r keys on restart. Held them down for a few restarts and everything automatically signed in and works. Woohoo!!!

ITunes Match and Genius options all greyed (grayed) out under 'Store' menu

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. - for the last couple of weeks it's been 'working' in so much as it has already scanned my Library and matched/uploaded just under 5000 tunes. I can see these on iPhone/iPad/Apple TV. I can't say more than that as generally I don't think Match 'works' very well at all, but that's another story!
However....for the last 2 days I can no longer get iTunes to match any recently added content. I've added around 20 CDs and it starts the scan process, but just sits there with the progress bar at around 95% complete with the message "Matching your music with songs in the iTunes store..." The iCloud status of all songs in the library is 'waiting'. They're pretty mainstream titles, so I can't see a problem matching them.
When I look at the main iTunes manu under the 'Store' dropdown, the items Turn off iTunes Match, Update iTunes Match, and Update Genius are all greyed out and there's nothing I can do.
I'm signed in with my normal account, have tried logging out/in and restarting my computer and iTunes but nothing seems to change.
Any ideas???

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. I am having the same issue. After letting it go all night I am stuck on the "matching your music with songs in the iTunes store" step with 1086 of 1110 songs checked.
Also, this is my situation exactly: "I should have added, the 'problem albums' and some of the artwork (hit and miss as usual) are visible on all my portable devices with all the track listings, but are all greyed out and have no 'cloud' icon next to them. Obviously they won't play"
Dont see why it should matter, but unlike others here, I do have a lot of non-generic music, album riips, etc. And I have a lot of my own vinyl artwork scanned myself.
What to do ...?

A song was purchased on itunes but it is grayed out

I bought a song on itunes — Alabama Shakes HOLD ON....
it is grayed out and will not play.
what is up with that?
thanks1

Are you signed on using the same Apple ID and password that was used to purchase the song?
Check Store > View Account from iTunes' menu.

ITunes 11 "get info" grayed out

Some of my songs' info under "get in" are grayed out, so I cannot change genre, etc. I have read thru a lot of old posts and I've checked the permissions on the iTunes folder and they are correct. Weird thing is that only some songs are grayed out, and some are not. I checked these individual songs permissions and they are correct. Any ideas?
I have a MAC
iTunes 11
Match

When you add a movie to iTunes you have to make sure it makes a copy of the file in the iTunes Media folder. Otherwise, you can't edit any of the information on the movie or video.
In iTunes 12, go to Edit-->Preferences
In Preferences, go to Advanced and make sure the "Copy files to iTunes Media folder when adding to library".
Unfortunately, you will now have to re-import the movie files into iTunes using "Add File To Library..." Once imported, the movie will sometimes appear under "Home Movies" instead of "Movies" but if you right click on the movie file it will list a menu item called "Get Info" where you can change the "Options" to "Movie".
Hope that helps.

ITunes store switched to Japanese - how do I get back?

I have Japanese language packs installed on my Windows machine to run a Sony Librie. I accidentally plugged my iPod into Windows - iTunes wasn't installed but somehow it has subtly changed the language settings. The iPod is still showing English language and I did a reset all settings on it.
Anyway - when I plugged the iPod into the Mac - it opened iTunes but switched the iTunes store to Japan. I can't get out of it and all the interface dialogs are now in Japanese. What the ****? Any ideas how to get back to normal?
~ Rodney

Go to the bottum and select USA or CANADA (look at the flags). If this doesn't help try going to the Windows help line thing cuz everyone here knows more about iMacs

ITunes Store switching

Please can you sort out for once & for all the ridiculous differences in your iTunes Store.
I am an English, living in Australia for the past 2yrs. I travel quite a lot spending varying lengths of time in many countries around the world. On my IOS devices I have apps purchased from many different iTunes markets on my travels trouble is, when they need updating, as all apps do, I can only update those apps available on the iTunes Store to which I'm currently connected to. To change, I have to change my iTunes Store, entering all my details for the country I require. Fortunately, I have the ability to do this for many countries, the point is though that I shouldn't have to. All my purchases are legally purchased from the iTunes store I bought them but. Soon as I change countries, I stop receiving notifications of updates.
Come on guys, this is the 21st century we're living in, technology connects all of us, after all, my IOS devices are all the same no matter where I purchased them from. If you need to retain this stupid separation at least have the decency to make switching a **** site easier, I shouldn't have to re-enter all my details again, I should just enter the information once, then have the ability to switch as required if that is we still have to retain this pointless separation.

Hi Pagester,
You are not addressing Apple here - we are all just users like you. If you want to provide feedback to Apple do so via this link:
http://www.apple.com/feedback/
Cheers,
GB

All of my music that wasn't purchased from the itunes store has been faded out on my ipod, despite me being able to play them in itunes. half my songs have exclamation points but only in the 'on this ipod' section, and when i double-click no window appear

I'm freaking out because almost all my music except for those songs purchased directly from the iTunes store has been deleted from my iPod - about 35 gigs. The songs show up, but they're all faded out and unplayable from my device (I have the newest version). Exclamation points appear beside all my songs in the "On this iPod" section, and yet I can't double-click to locate the files as nothing pops up. Some of my music has a weird circle next to it and is even more faded out when I'm in the "On this iPod" section - that's been happening for a couple of days. Yesterday I tried to set my settings to sync with my library only, and it worked, but this morning everything got even worse with the rest of my songs disappearing. What's happening???? Help??

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

ITunes Prefs: Video Section Grayed Out

I have collected a small group of videos for my new iPod: a TV show converted with Podner and now in a Podner playlist, a few video podcasts, and a few Handbrake-converted movies.
When setting my iTunes prefs for this iPod (I also have a 4G), I set the Music tab to manual transfer, the Podcast tab to selected playlists only (and they transferred successfully), the Photo tab was available but I left it alone, and the Video tab was readable but everything was grayed out. I couldn't make any choices (although the "selected playlists" option had my Podner playlist listed).
I've rebooted, re-sync'ed, etc., but Video is still grayed out. And the Videos section of iTunes has all my videos included, so they are definitely there. Any ideas what's wrong?

A couple of us on iLounge finally managed to fix it. We both were trying to put nothing but our videos on the new 5G, reserving our music for another iPod. So we had our iTunes prefs set to Manual for the 5G. I changed that to Only Sync Selected Playlists (for Music) and gave the 5G one small playlist of music, and that "ungrayed" the Videos tab. Kinda sounds like a bug in iTunes to me.
I don't know if this helps with your situation. Hope so. It's an awesome iPod once you manage to get everything working right.

TS1368 My iTunes store switched itself to the Italian store somehow. How do I turn it back to the American iTunes store?

How do I turn it back to the American iTunes store?

Go to settings and click in iTunes and apps then click on iTunes Match it should tell you that you will need to switch press yes this should take you back to your original setting

I cant play any songs from icloud on my iTunes. they are all grayed out

when i try to get my music in my itunes, it is all in the icloud and they are grayed out and there is not an option for me to download them. what am i missing?

The music sync is one way - computer to ipod. The exception is itunes purchases. Without syncing: File>Transfer Purchases
Use your backup copy of your computer to put everything back.

My itunes store switch is grayed out under restrictions

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