My iTunes store will not connect on my computer

Ok, so I've tried just about everything that the apple website has to offer about connection issues, but to no avail. The problem is that I'm not getting an error message, its just simply not connecting. I get the loading bar at the top, but thats it. Anyone have a clue?
This is an example of the screen I've been getting, if that helps any. It just keeps acting like its loading.
After a while, it just stops trying to load and looks like this. So far I havent' seen anyone else having this problem. Also, before you ask, I've already checked my firewall settings to make sure that iTunes is allowed.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Similar Messages

  • Itunes store will not connect to internet

    I tunes store will not connect to the internet.

    Hello pholmes1
    If you are not able to access the iTunes Store, check out the article below to help resolve the issue.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ht2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Itunes store will not show on my computer

    suddenly itunes store will not show up on my computer. When I click on itunes my music library comes up but when I click on itunes store it appears to download but the page stays blank. I have updated my software so that is not the problem. I would love some help on this.
    Thanks

    I have Exactly the same problem, and done exactly the same action. I am very anxiuos to se a solution on this issue

  • ITunes store will not connect

    Hi,
    My iTunes store has been fine up until now with the web downloaded version. I recently bought an iPod Nano 2gb and I decided I would uninstall my current version of iTunes and install the version on the CD provided with my iPod. Since then my iTunes music store will not load.
    Error Message: "iTunes could not connect with the music store. The network connection was reset. Make sure your network connection is active and try again.
    I'm a bit of a dunce with computers and errors! My network connection is fine...as I am on the internet, and msn messenger works etc etc. It says 'Local Area Connection Speed 100.0 Mbps Status: Connected'
    I have tried re-installing and it doesn't work. I have tried to see if I can find other music download programs but none are compatible with iPod's as i'm sure you already know.
    I recently got a new internet connection, but as I said my iTunes store was working fine after getting this connection until installing the CD version of the iTunes software.
    Please can anyone help as I feel my iPod was a waste of money if I can not get my iTunes to work! I did everything that my instruction booklet told me i.e. installed the version on the CD before plugging my iPod in etc etc.

    I haven't actually changed anything i.e. virus programs when I reinstalled the software so I don't know why it work one minute and then not the next.
    BUT...I have Windows Firewall enabled (I disabled it once and tried again but it made no difference so I have enabled it again) I have checked my allowed sites and programs and iTunes is listed as allowed. I also hae Sophos anti-virus provided by my university but I have ALWAYS had this, its never caused a problem before.
    I also just tried to 'update iTunes' and it said that the update server also could not be connected to 'Please try again later'.

  • My iTunes and iTunes Store will NOT play on my computer any longer

    For some reason none of the songs in my iTunes library or the iTunes store will no longer play on my computer. I can double click the song and it appears in the little box at the top of the screen but it WILL NOT play. Very frustrating. Is there some setting that got changed some how that I can not find??

    Welcome to AD!
    Have you seen this article and done any of its steps?
    http://support.apple.com/kb/TS1362

  • My itunes store will not connect!!!! Help!

    I have tried all the trouble shooting ideas.
    I have removed and installed it twice.
    The new 10.5 will not work. It does not allow me to access the store!
    I have tried support, NO HELP!
    Anyone?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT203175 Itunes store will not connect

    I am unable to connect to Itunes on my PC with Windows XP.  I have run all the troubleshooting diagnostics to no avail.  I can syn my library but that is all.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • My iTunes Store will not open on my computer

    I can not open iTunes store on my pc program it just keeps searching.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • ITunes Store will not connect. There are no error messages. What do I do?

    My Itunes works fine. I just cannot access the store. I receive no error messages just a blank page. What should I do?

    https://discussions.apple.com/message/16083734#16083734
    Go to this page and follow directions...easy, takes a little time but works.  tried everything found from apple support and nothing worked.

  • Itunes store will not open on my computer.  Keeps saying an error has occurred?

    I have reinstalled itunes several times on my computer (Windows 7).  However, everytime it opens and I click on apple store I get an error message "a problem has ocurred with itunes.  Program will shut down."  What do i do about this?

    Try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • ITunes store will not load on my computer.

    The status bar loads about half way.  I need help!  Internet is working.  Husbands computer sitting right next to mine can load the store.  I have uninstalled all apple products and re-installed.  

    I have Exactly the same problem, and done exactly the same action. I am very anxiuos to se a solution on this issue

  • HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    please help - installed IOS7 and now I am having problems playing Words Free on my Iphone.  It gives me a pop up telling me to connect to ITunes but will not connect.  Cannot get out and have to continually shut down my phone and start over.

    Hi, jeantwin.
    Thank you for visiting Apple Support Communities.
    The steps in the article below may help you resolve the issue with push notifications.
    iPad and iPod touch: Unable to use YouTube or Push notifications
    http://support.apple.com/kb/ts3305
    If the issue persists, try signing out of your Apple ID and then sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Cheers,
    Jason H.

  • My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

    my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Itunes store will not load to create a new account

    There are four members of my family.  Each family member has their own Windows user account, three with an itunes account.  I have been trying to create an account for my youngest son for three hours.  The itunes store will not load and gives a "not connected" message. The internet is working fine, and all three of the rest of us can access itunes and the store.  I have turned off all parental controls that could have been messing istore up.  How do I fix this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes Store will not load again.

    Here we go again. Upgraded to iTunes 10.5, now iTunes Store will not load again in iTUnes. Tried the prior answer in Aug. 17, but does not work this time. Uninstalled iTunes and Apple App. Servce and Quicktime. Reinstalled iTunes from new download. Still not working. Using on XP sp3 machine. iTunes diagnostic says nothing wrong. It connects, but nothing shows in iTunes, just a blank screen. HELP....

    That's exactly like saying, "Hey, try this.  It didn't work either.  Good luck!"
    It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

Maybe you are looking for

  • Poor query performance with BETWEEN

    I'm using Oracle Reports 6i. I needed to add Date range parameters (Starting and Ending dates) to a report. I used lexicals in the Where condition to handle the logic. If no dates given, Start_LEX := '/**/' and End_LEX := '/**/' If Start_date given,

  • ASA 5510 cannot connect to Microsoft IAS

    I'm at a total loss here. I am transitioning from a Microsoft ISA server to a Cisco ASA 5510. So far so good, until it comes to getting AAA functioning properly. I have a Microsoft IAS server that is functioning properly, however when I try to test i

  • Process Chain running even after end date

    Hi, We are scheduling month end PC to run every 2 hours and also we have given end date for today evening.but process chain runs even after end date for every 2 hours.so we have to manually remove it from scheduling. Any method how can PC stop on its

  • What is the best way to transfer iPhoto from MacBook Pro to iMac?

    What is the best way to transfer iPhoto from MacBook Pro to iMac?

  • Computer Case Audio Pan

    Hey people. I've got two questions?to ask, slightly off from each other but anyway... Firstly the reason I started this post. I was wondering how I can connect my soundcard (SoundBlaster X-Fi Fatality)?to the case audio jacks (headphone and microphon