My iTunes store will not open, it keeps showing me a page for 10.3 iTunes that I cannot get rid of.

I cannot get into my iTunes store, I have an old windows PC that my iTunes is set up to. It keeps showing me a page with information on iTunes 10.3 every time I click on iTunes store & I cannot get rid of it. The links it gives me to download do not work, I have gone to apple.com & downloaded it but it still shows up in iTunes. I have tried everything I can think & every loop hole I can find & I can't get rid of it. I have contact Apple twice in the last two days, once through express lane that said they would get back to me within 24 hours(has been 48 with no response) & once through there 1800 number which gave me a machine to talk to that e-mailed me "tips" that I have already tried.
Need HELP!
Thanks!
Lindsay

Sorry but the problem has re-occurred....
I have to reboot the pc every single time because I lose my taskbar and desktop. This time I noticed that it said it was loading the HP Adviser....and that is when I got a completely blank screen again. ???? I am at a loss ??? It has no function keys on it at all...no x to close it....just a blank screen with jsut the words Internet Protected mode on. and then the sizing button and the off button next to it...(can be automatically block, choose content to block etc). Its on off.
Now is it co-incidence but it was operating well until Magnetic changed the wallpaper (its supposed to do it every hour) and that seems to be when the issue re-occurred ???
Am I just best to uninstall the Magnetic wallpapers and just put up with the boring ones from Windows ?
I really do not like Windows 7, its not as easy as it makes out...I prefer XP to 7 !!! At least I learnt how to use that.
Thanks

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Hi
I have just downloaded the latest version of iTunes (10.4?)
Windows Vista operating on HP pavillion with Avast anti virus.
Since then, I can not get the store to open. It starts of by accessing iTunes store with the stripey bar at the top, it then turns solid grey but only goes half way across before reverting back to the apple logo. The stores main page remains blank, apart from saying 'iTunes store'
I have tried removing iTunes and re-installing it in the following way
itunes
Quick Time
Apple software update
Bonjour
Apple application support
But this has not worked.
I have disabled my anti virus and firewall, but again, the store would not open.
In the diagnostic it shows I am not an administrator, although I am the only account so not sure why that is the case.
I ran diagnostic, and all was ok
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Oct 30 10:40:11 2011
Lease Expires: Mon Oct 31 10:40:11 2011
DNS Servers: 192.168.0.1
Adapter Name: {5F90A3BA-74D3-4B63-BF89-53F30731634D}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-10-30 12:38:55
It is very odd as here it shows I have been able to access the store, yet this is not the case, and clicking on help via iTunes a message appears that there is no internet connection??
I hope someone can help me
Thanks
Phil

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http://support.apple.com/kb/ht5137
Double-click the Home button.
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All the very best,
Sterling

Itunes store will not open after downloaading iTunes 8.1.0.2

I was owrking on my husbands iPod shuffle, after downloading new songs from itunes, I decided to download the new version of iTunes. Well after everything was downloaded, I tryed to go and download a show for my ipod, and the itunes store tryed to open up but came up with the error message said, The itunes could not connect to itunes store. Network connection timed out. I am able to connect to the internet and I check the connection and everything is connected except for the itunes store. Can anyone help me??

I did it and it says that a secure link to the itunes store failed. Everything else did load and does have internet connectivity.
This is what it says...
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Presario V5000 (ET820UA#ABA)
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 791F14D5C4447D32
Current user is an administrator.
The current local date and time is 2009-05-14 09:49:54.
iTunes is not running in safe mode.
Video Display Information
ATI MOBILITY RADEON Xpress 200 Series
ATI MOBILITY RADEON Xpress 200 Series
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {69395EE9-389F-465A-A8C1-CF06A735E971}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 11:10:17 2008
Lease Expires: Wed Dec 31 12:10:17 2008
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Adapter Name: {407C0217-F226-4F41-9919-B63D7063D22C}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 65.33.45.204
Subnet Mask: 255.255.252.0
Default Gateway: 65.33.44.1
DHCP Enabled: Yes
DHCP Server: 10.110.144.1
Lease Obtained: Thu May 14 08:40:51 2009
Lease Expires: Thu May 14 09:43:35 2009
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
Thank you so much for your help!

My iTunes store will not open, it keeps showing me a page for 10.3 iTunes that I cannot get rid of.

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