My itunes store will not work since I updated to version 8

How can I get my itunes store to work this problem has been going on for a long time. I have windows XP and the store said that i have a bad network connection. But I still can get on the internet. Can anyone help me please. I have installed it once already after removing it.
Message was edited by: JD Washington 12

Welcome To  Discussions JD!
I have requested that a Host, relocate your Topic to a more appropriate Forum.
As it will be transferred, it is not necessary for you to repost elsewhere, at this time.
But for future reference, please review the first entry How To Post A New Topic, on Feedback About Discussions.
That is the Forum where you erroneously posted your issue.
Enjoy Your Stay In  Discussions!
ali b

Similar Messages

  • Googlemaps will not work since I downloaded latest version of Firefox. Any suggestions? I've followed all of the troubleshooting suggestions at Googlemaps already and no luck. Thanks.

    Googlemaps will not work since I downloaded latest version of Firefox. Any suggestions? I've followed all of the troubleshooting suggestions at Googlemaps already and no luck. Thanks.
    == URL of affected sites ==
    http://maps.google.com/

    From here it looks like you used Safari instead. Lots of choices that's what I like.
    You did end Firefox and try to restart didn't you?
    If you did then I would expect you have a problem with your Firewall, and would have had it before, does not affect IE, it does affect Firefox, I don't know about other browsers. See
    http://kb.mozillazine.org/Firewalls

  • App store login - not working since Mavericks update

    All,
    Since I updated to Mavericks, I find I am unable to log into the App Store. I get the login pane OK, enter my credentials, then get a spinner that waits... and waits... And never works.
    The Apple ID I am using is good - iTunes likes it fine, and I'm using it to post this. Just the App Store, and only since the Mavericks update; indeed I used the Apple ID to install Mavericks...
    Google tells me I am not the only one seeing this - but the suggested fixes do not seem to work for me. Do we know if a "proper" actual official fix wil be forthcoming?
    Indeed, do Apple acknowledge that some folks are having a problem with this?
    Anyway, in case anyone else stumbles onto this one:
    - There are many threads suggesting that deleting the network plist helps (though did not for me)
    - For some, deleting /Users/ian/Library/Preferences/com.apple.appstore.plist helps (though not for me...)
    - and so on.
    What "works" for me, albeit as a workaround, is to create a new user account on the machine, and use that to access the App Store - with the same ID etc., but this time it works. At least one time, so far!
    I'd much rather my regular account Just Worked.
    Any of the accounts (myself, wife, etc.) on the machine before the Mavericks upgrade however; they can not log into the App Store any more.
    No Idea why not; presumably "something" changed in the updates and that broke the login in some way; though why iTunes et al appear unaffected is less clear!

    Just an update to note that, after leaving it alone for a while, I tried the app store again today and it now works from my regular account once again.
    Which is nice...
    No idea what changed in the meantime, but at least it appears to be working.

  • Why iTunes Store is not working when I updated ios 7 in iPhone 4?

    iTunes Store not working bt why?

    Is you Apple ID still signed in in Settings/iTunes and App Store/Apple ID?
    Any restrictions set up in Settings/General/Restrictions? If yes, disable them.

  • My itunes store will not open after IOS7 update on my 4s?

    I updated my phone to IOS7 and my itunes store initially worked after this update. However it has now stopped working and it opens then turns to a white screen and closes its self within seconds. Is there anyway of fixing this without resetting my whole phone? help please

    Same problem on my intel MacBookPro. Happened to me after doing the ilife08 upgrade a few minutes ago. Downloaded from apple again and did the upgrade option. That seems to have done the trick.

  • Itunes will not work since yosemite update

    I updated to the latest OS Yosemite and since I cannot open iTunes.
    I have updated to the latest version and still nothing everything else works fine.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Itunes store will not open after newest update, help please

    updated newest itunes on win 7 computer. Itunes opens but the store causes itunes to stop working. help??

    updated newest itunes on win 7 computer. Itunes opens but the store causes itunes to stop working. help??

  • Car charger iphone will not work since i updated to ios 5. The apple charger i bought said it was campatible wiith 3gs but every time i plug it in it says on my iphone that it does not support this device

    Please help!!!!!

    iPhones don't have to "support" a charger. You likely have fluff / debris in the docking port of the phone. Try cleaning it out *very carefully* with something like a dry toothbrush.

  • My itunes store won't work since upgrade to version 8.0

    My itunes store will not work since I upgraded to v8 I don't know what the problem is. Can someone please help me!!

    The #1 culprit for that is Norton security software.
    Here are Norton directions
    http://service1.symantec.com/SUPPORT/nip.nsf/0/7fb6e478e2a1abf78825708b00558625? OpenDocument&seg=hm&lg=en&ct=us
    If you don't have Norton, check whatever other firewall/security software you are using.

  • How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

    How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

    App Store Failure / Updates White Screen
    Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
    It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate).

  • The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    The search function in the itunes store does not work.  It will accept a request and suggest searches but then it locks up and will not search.  Clicking on the magnifying glass or a suggested search does nothing.  Re-installing itunes has not helped.

    everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

  • My itunes store will not open.  : (  It has not worked for months.  I have tried everything!

    My itunes store will not open.  It is a blank, white screen when I click on it.  It has not worked for months.  I have installed all software updates more than once during this time and there is still no change.  I am using Mac OSX version 10.6.8 and itunes version 11.1.5.  I have tried every solution I can find on the internet.  Please help!

    Hi Abeaze,
    Welcome to the Support Communities!
    The article below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

  • The itunes store will not load.  There are no errors, it just loads halfway, stops.  My intethen rnet is working fine.  I can't download any new songs.

    My itunes store will not load.  There are no error messages.  It loads half way, then stops.  My internet is working fine.  I can't download any songs.

    There are at least 20 threads pertaining to this problem (some from last year, one I saw was from 2006). I suggest anyone who visits this thread redirect to https://discussions.apple.com/thread/3223139?start=0&tstart=0. It has the two most popular solutions and anyone with ongoing issues can discuss and/or form an unruly mob there.

  • HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

    Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes store will not load to create a new account

    There are four members of my family.  Each family member has their own Windows user account, three with an itunes account.  I have been trying to create an account for my youngest son for three hours.  The itunes store will not load and gives a "not connected" message. The internet is working fine, and all three of the rest of us can access itunes and the store.  I have turned off all parental controls that could have been messing istore up.  How do I fix this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

Maybe you are looking for