My itunes store wont open up. Blank page comes up but can access my library?
My itunes store wont open. Comes up with blank page. Can access my library but not store?
I'm having the same problem. I did a google search and it looks like it's an issue with others, too.
Similar Messages
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When i open itunes on my desktop the itunes store wont open
When i open itunes on my desktop the itunes store wont open, Ihave tried uninstalling and reinstalling but no good. I cant even sign in. System is win7 64bit if any of that helps. Thanks in advance for any help.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Itunes store wont open and let me download music
my itunes store wont open it says im not connected to the internet which is false for im on it now typing this
hELPIf a solution is found I hope someone posts it soon. I have followed everything iTunes has asked for: new account, new pass, new info, and finally upgrade to iTunes 10. After attempting to Download 10. I was told that my iBook did not meet the system specs. I had looked earlier and found no sys specs, so I presumed it would download. I was wrong. After going through all of that I still cannot access the store. I had none of this problem a mere 2 weeks ago. So somebody please post a reasonable solution.
thanks,
Pb -
Itunes store wont open after update to 10.5
itunes store wont open and not able to back up my phone when i updated my computer with 10.5 (windows 7) help
So the Mic shows in System Preferences > Sound > Input tab but the volume adjustment makes no difference.
I have checked to see if MUTE, which would normally effect output had any effect and it does not. My blue bar still moves.
If System Profiler sees the Mic I would try deleting com.apple.audioDevices.Settings.plist from Hard Drive/Library/Preferences
These are the Preferences in the Library you can see when you open the Hard drive not the one in your home folder.
IF this does not bring the Mic back to full life it may need and engineer to tell you more.
4:53 PM Saturday; July 19, 2008 -
My itunes store wont open to let me buy songs
my itunes store wont open
If a solution is found I hope someone posts it soon. I have followed everything iTunes has asked for: new account, new pass, new info, and finally upgrade to iTunes 10. After attempting to Download 10. I was told that my iBook did not meet the system specs. I had looked earlier and found no sys specs, so I presumed it would download. I was wrong. After going through all of that I still cannot access the store. I had none of this problem a mere 2 weeks ago. So somebody please post a reasonable solution.
thanks,
Pb -
My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/ -
My Itunes store wont open after I did the update on my Iphone.
I cant get itunes store to open now after i did the update?
thank you very much for solving my problem, im just used to clicking on the link all the time, but as long as i can open the page thats ok, thanks again
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Help, iTunes store wont open, Error (11333)
it won't go to iTunes store, it opens up the library but when I click iTunes store it says "iTunes could not connect tp the iTunes store. An unknown error occured (11333), help me because i just purchase a $50 iTune card and i want to buy music, thank you
Since there's a new iTunes update, will it help with this issue that many people seem to be getting?
I just read what the previous person said, I'll try it.
Message was edited by: Grand Sonik -
TS1717 itunes work but itunes store wont open
itunes store gives a trouble sign
Hello jungle1jim,
I found a few articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store or are getting a different error than just a white screen, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have firfow set to open a blank page which works. As soon as I click on one of my favorites - it opens a bunch of old websites. If I can't get this fixed soon, I will go back to Explorer.
I'm not sure what you are doing when this happens.
Does this happen when you click a bookmark on the Bookmarks Toolbar
Did you check the home page setting?
*https://support.mozilla.org/kb/How+to+set+the+home+page
If bookmarks aren't working properly then it is possible that there is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can also try to repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/ -
Downloaded new version and now itunes store wont open
downloaded newer version of itunes old one worked just fine now it wont open itunes store the bar gets half full and doesnt go any further
Even though you've got a newer version of iTunes, it might be worth checking through the following document with that one:
iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store -
ITunes Store wont open. Only thing appears is the white screen with Apple Logo
iTunes Store won't opeen. Only thing appears is white screen with Apple Logo and takes really, really long to load.
Hi Davin12,
I'm sorry to hear you are having issues acessing the iTunes Store from your Windows computer.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iTunes for Windows: iTunes Store connection troubleshooting
Remove pop-up blockers
Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Removing them in many cases will resolve the issue.
Flush DNS Setting in Windows
In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
Windows XP
On the Start menu, click Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Windows Vista and Windows 7
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and chooseRun as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.
The article below will help you troubleshoot the issue from your computer or your iPod Touch:
iTunes: Advanced iTunes Store troubleshooting
I hope this information helps ....
Have a great day!
- Judy -
ITunes store wont open after upgrade & iphone wont upgrade! Help!
I upgraded to newest version of iTunes yesterday when prompted. (windows 7)
iTunes now wont access the store.
I uninstalled everything and re installed it with latest version ans still wont access store.
Existing tunes are playing but taking ages to play!
I also tried to upgrade iphone too and it went to backing up the iphone and just jammed, I left it for a good time but it just stopped responding.
HELP!!!!
ThanksWell I don't know what "tried everything possible" means!
top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538
Post back with any questions or your solution. -
Itunes store wont open...itunes quits responding and closes program
I have downloaded the most recent version of itunes but when i click on store, it closes the program...i have tried every method listed on the itunes help.
Hi Davin12,
I'm sorry to hear you are having issues acessing the iTunes Store from your Windows computer.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iTunes for Windows: iTunes Store connection troubleshooting
Remove pop-up blockers
Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Removing them in many cases will resolve the issue.
Flush DNS Setting in Windows
In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
Windows XP
On the Start menu, click Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Windows Vista and Windows 7
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and chooseRun as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.
The article below will help you troubleshoot the issue from your computer or your iPod Touch:
iTunes: Advanced iTunes Store troubleshooting
I hope this information helps ....
Have a great day!
- Judy
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