My itunes was being updated then it stopped and showed an error message
I download the newest version of Itunes on my PC windows 7 and then half way it stops and shows a message that says something about me to "manualy update the itunes" The only reawl resason i wanted to download a new version was to download the new software for my iPod touch,
I have the same problem on my windows xp, it gets to the end of the instalation process then tells me that older versions of apple updates couldn't be removed. ive tried using the control pannel to remove the apple software, ive manualy deleted it restarted my computer, but still itunes wont update. I'm stuck with no itunes, i cant update my touch, no access to my podcasts or music, if i had knowen this would happen i never would have tried to update. does anyone have any ideas as to what i can do to reinstall itunes.
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Ordered a movie to rent. Was watching it then it stopped and had the timer thing going on forever. Stopped watching it and went to bed. Tried to watch it again the next day.It Said for us to go to settings, then iTunes Store, then ck for rentals. Still, the timer kept working and could not continue to watch our silly movie. This has happened to us many times. VERYYYYYYYYYYYYY annoying. I am beginning to HATE Apple TV. Please advise!
If it's stopping during the movie that could be network related. As for locating the rental, try logging out of your account and signing back in again.
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just bought a new I-Mac. At start up several updates were needed. The I-movie one stopped and shows an ERROR HAS Occurred. Howevr it does not allow me to update it again. In my purchases it shows as Installed with Error. What should I do?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See http://kb.mozillazine.org/Unable_to_save_or_download_files -
I just tried to download and install an update to Creative Cloud and got an error message that the operation was unable to be completed. Now I cannot access Creative Cloud at all. Please advise.
Run the cleaner tool and reinstall everything from scratch.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium -
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Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
Hi why I can't download itunes on my hubby's laptop?It showing an error message "windows cannot find C:\document and settings\pistolero\mymusic... We have itunes before and he accidentally delete it..
... We have itunes before and he accidentally delete it..
If Windows cannot find then the path you referenced (C:\document and settings\pistolero\mymusic...) then it is gone.
Download and install iTunes again: http://www.apple.com/itunes/
Once iTunes is installed you can download your purchased music again. This assumes what you purchased is still available in the Store. Here is the procedure:
Launch iTunes.
Click on iTunes Store on the left
On the right you will see this
Sign in with your Apple ID, then click on "Purchased" (with the orange blob)
On the summary page that appears select the tab "Not on This Computer" on the right.
On the list that appears, select what you want and then click the "Download" button. -
1015 ? I'm trying to update my iPhone 3 and get this error message. The phone belonged to my wife, and I'm trying to restore it to factory settings as new owner. Any ideas?
Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
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HT4623 I am trying to update my iphone 4s and get an error message not connected to internet
I am trying to update my iphone 4S and get an error message that I am not connected to the internet
Okay, so connect.
Either via Wi-Fi or enable Cellular Data in settings. -
When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?
MacBook Airs won't run Classic.
iTunes errors may best be isolated by one of the iTunes forums below:
https://discussions.apple.com/docs/DOC-2463 -
I installed iTunes 64 on a Windows 7 (Home) HP Pavilion and received this error message. the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Please help!
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
my iphone4s is not being recognised by the laptop...it is showing an error message as unrecognised device...wat would be the problem?? plzzz help!!!
Some clarifying questions, in hopes that the answers will help somebody help you:
What kind of connection (USB, WiFi, Bluetooth)?
What kind of laptop (MacBook, Windows PC; running what operating system level)?
What kind of connection are you expecting, for what purpose?
Was it working before, or is this the first time you have tried this combination? -
ITunes closes after the iPod is conected and views an error message
Now firstly yesterday i had a crash caused by a dealay in processes and after that my i tunes library went blank, luckuly my music was safe and soon i restored it. After i connected the i pod it asked me to reSync the ipod becuase it appeared to be tied to another iTunes library. After i did that the Itunes closed and gave an error message saying that it has unsuspectably closed. After i got it up and running i connected my iPod again which made it think for a while after which it gave the exact same error message. I used the 5 steps which did not realy help because i cant get my iTunes and iPod running at the same time. I decieded to probe the problem first by reinstaling the iTunes which did not have any effect whatsoever on the system or the problem. A thought came to me that the problem might be in the iPod itself and that i should try somehow to reset it to the default settings, because my itunes would not work i got my pc to reset the ipod to the defaults. After which the iTunes did not like my iPod and got the exactly the same error message again. Seemingly i had already renamed and tied my iPod to another library so that would mean that the problem is in the iTunes or the computer itself. Thus i tried to reinstall the iTunes before i tried again but this time insted of "Renewing" it wanted to completly wipe out iTunes to get a fresh start. So i ask you if threr is a way to fix this or atleast tell me how to completly wipe it out!
It sounds like it might be something with your iPod - You might want to post this question to the iPod forum & see if you get some help there.
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I have had to format my PC running windows 7, and reset my ipad 1 to factory settings, i then installed latest itunes on the PC authorised the PC and re downloaded several movies via itunes previous purchases, all was well until i tried to sync the ipad to the PC, only some of the movies synced onto the ipad, otheres stalled the sync stating itunes could not copy "name of movie" to the ipad because the file could not be written. I have to pull the plug on the ipad just to get itunes to unfreeze, but it still will not sync these movies. and one help
Hi
I was having the same issue with music and movies but it had been ok before. The sync would freeze on a random file and then i had to take out the USB cable to clear it. After trying all sorts of things i saw someone mentioning about Anti virus and firewalls. I am using McAfee so i disabled it as a test. After this i could sync music and movies without issue!!!!! So in my case the firewall/anti virus was causing a problem. McAfee updates itself a lot so I am guessing something has happened in a recent update that impacted iTunes.I am not sure if this kind of thing is also causing your problem but it sounds very familiar.
Hope this helps. -
error message cannot write to file when trying to install itunes on windows 8 laptop.
Hi Stacy,
Welcome to Apple Support Communities.
Take a look at the article below, it provides a lot of great tips that will resolve most iTunes installation issues.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
If you run into any issues, just reply with details about the step you're on and what you're seeing.
-Jason
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