My itunes will not allow me to authorize a new computer need help
we have a new computer and downloaded itunes for windows. There were some how 7 phones, ipads, and two computers running everything originally. We have deauthorized both old computers and an itouch to get under the 5 limit. However every time we try and authorize the new computer it says that there are already 5 computers authorized. but when we look at the account settings it only show 4 authorized devices
help please
Hey vmendoza7785,
Congratulations on getting your new iPhone. I'm sure it is frustrating not being able to do everything you want with it. Let's see if we can get your backup started.
If you are having an issue with being unable to make a backup of your iPhone with iTunes, I would suggest that you troubleshoot using the steps in this article -
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L
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Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes. -
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If you are having audio playback issues in iTunes on your Windows machine, you may find the troubleshooting steps in the following article helpful:
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ITunes will not allow me to authorize more than 5 computers.
I'm getting this message ob my new iMac from iTunes. You cannot authorize more than 5 computers.
You have already authorized this computer you must first deauthorize one of the computers. I did that with my old computer. did a clean install on other with Mac OS X. Anybody can help would be appreciated. Thank you for looking.If you go to your account under the Store menu in iTunes - you will have the option to deauthorize all machines (if you do have 5 authorized). I think you can only do this once a year. Then you need to authorize the machines you still use.
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Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
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Hi all,
I want to remove my credit card details from my itunes account, however itunes will not allow blanks, what do I do?Take a look at this link, http://support.apple.com/kb/HT1689
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Update v10.5.5 to v10.5.8
Download and install the combo > Mac OS X 10.5.8 Combo Update
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Ibarra.
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