My iTunes will not install the latest 12.0 update
Okay, I'll start from the beginning.
I wanted to put a load of my own songs onto my iPhone 4s, but it came up with the box "iPhone won't work unless latest update is performed" or something of the sort. So as you do I went to download the latest update which is 12.0 I think, it downloaded fine it was just when it came to the installation that at the very end it failed and came up with an error box saying try doing it manually, although it didn't give me any indication as to what the error actually is. I tried doing it manually and the same thing happened again. So I've tried god knows how many times to resolve this, but nothing I do works, I've tried; Unistalling iTunes and everything that installs with it, restarting my laptop, temporarily uninstalling my anti virus to see if it was blocking me installing iTunes, but no matter what I try nothing will let me update to the latest iTunes so I can sync my phone!! Please help me guys
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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I promise to refrain from venting my disgust :-) but when FF 9 blew up the entire web. I had all kinds of issues so I did things like Bill Gates taught us to do. I re-installed windows 7, brand new, formatted HD and all. The very first thing I did was open IE to download FF29 from the mozilla site and it installed. I went to pages I know have fits with flash on purpose, www.nydailynews.com, for instance and got the message that no flash was installed, do I want to install it? Well, yes, I have brand new FF on a brand new computer, so to ahead. Did the usual, installed Flash, shut down, and even rebooted the computer, and golly gee, the web pages tell me I have no flash installed. Its in IE, and of course chrome, and it appears in the installed program control panel, but I can't use flash with FF 29.
I wiped the hard drive and reinstalled win 7, then installed ff 28. Went to adobe and installed their latest flash version, and still no flash in any version of firefox. I also checked the option to never update, but when I rebooted an opend FF29, it miraculously turned into FF29, and of course still does not work with the flash plugin.
I think firefox has had a world of trouble with Adobe Flash for over a year and have hoped for a solution. Basically a browser that cannot run Flash media is totally useless. I wonder why this problem was no addressed and corrected, when instead all the the resources were put into raping my computer and forcing FF29 onto it?
I am not a cry baby, who wants to complain, but will you please fix this issue so I don't have to abandon my favorite browser.. I don't enjoy Chrome, and IE is just not an option for me.
Before you make any moreoverhauls on the UI, could you fix the problems with flash. I find it a little condescending to tell a 25 year user of computers to make sure " you have the latest versions" when in fact I have a brand new install of windows and the very latest from Adobe and Mozilla and they do no wok together, even when I down grade to FF 28, which as I told you, automatically upgrades to FF 29 each time I boot up.
Please help. IF installing the latest Adobe onto a brand new hard drive and install of windows 7 fails, what do you suggest, as the usual " version issue" cannot apply here.
FWIW, I have vista on my laptop with the same problems, the same reinstalls and the same guaranteed latest versions. Since the hd is formtted, there cannot be an residual FF dlls hanging around or in the registry.
I have always seen open source as the way to the future, since the first PC arrived, but its looking like a bad idea.
If you want to build a firefox that works, I will pay for it, so long as I can get help when things break. Browsers are huge in the web, so paying for reliable performance seems like a fair thing to do.
I am sorry, but I am frustrated at the lack of progress towards a solution and really do not wish to be told to see if I am using the latest versions. I have taken every step possible and gone all the way to a brand new machine and FF does not work with flash reliably.
Help? Please?
john
<sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>adobe test page says it is installed. but I said, some pages I visit say I don't have it installed.
I use prefbar ( I delete it and reinstall to make sure its not an issue) usually because it lets me turn off flash and avoid the crashing and locking up but when I check the flash block on prefbar, it says " plugin is not loaded"
I posted from the machine that does not work, but it does not work on my Vista Laptop, or my daughter's computer either. In all cases, I wiped the drives and reinstalled the OS and went directly to Firefox for 29 and to adobe for their latest.
Flash IS installed on my machine... It works in IE, and Chrome, but firefox 29 does not install the flash plugin, even tho the installer says all is well
The reason I went totally clean is to make sure there was no process blocking it or if Java was creating the issue as well. The reality is, I started with a brand new computer, three times, and Flash will not load into Firefox 29 in any case
I have started clean many times now and backed up and installed ff 28. I had no problem with the flash plugin using ff28, . I would have stayed there, but when shut down ff 28 and opened it later, it "magically downgraded to version 29" and i do mean " downgraded -( even tho I had gone into options and said do not install updates.
I am grateful for your attention. I find that web browsers are very important anymore, an a non functional one makes the web a waste. I mentioned www.nydailynews.com and would really not want to make a long list of every page that demands a flash plugin, for they are legion that I don't have, mostly because when the page wants flash, FF locks up. Its will not even let me copy the URL to try and make a list, but the browser is totally locked up and I have to kill the process I get the message I have been getting for about a year that the shockwave plugin has stopped working. There is no shockwave on my computer.
I know it looks like I have two different problems as the plugin does not load, but for instance, when I got it worrking in FF28, it loaded but constantly crashed an locked up the browser with the shockwave message, even tho I never install shockwave any time
Frustration is the word for the day, or the week :-)
Thanks much
Kind regards,
John -
Maverick will not install the latest update
After a dozen installs of rhe latest update for OSX Mavericks it still advises me I need to install?? Any suggestions please.
Hopefully you can see that this has been now installed a number of times and if I run update or every couple of days the system advises there is an update ready to install
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Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I would like to be able to use my IPAD. Itunes will not install. It tells me it cannot start Apple Mobile Device Services I am using XP service Pack 3. I am the administrator. The message also says to verify that I have sufficient privileges to start system services.
Thank you,http://tinyurl.com/3hs3g2u
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iTunes will not install. It says I do not have authorization to make changes on the computer. I am the administrator.
What's the precise text of that error message please? (There's a few different ones I can think of that you might be getting.)
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Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please
Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
*Mac OS X 10.5 Leopard installation system requirements*
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
I tried to reinstall iTunes 10.5 on an older PC using Windows XP. iTunes will not install. Tthis is the full error message. Could not open key: HKEY_LOCAL_MACHINE\software\classes\CLSID\{063D34A4-BF84-488D-B699-E8CA04DDE}
Please HelpI was able to solve this problem using the utility explained in this post:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
Thanks!
Dell Windows XP -
ITunes will not install on a 64 bit PC Win 7
iTunes will not install on a 64 bit PC running Windows 7 with all updates.
Most answers send you to a "cleaner" of somekind that check for errors in you PC and then wants to charge you to clean it. My PC is CLEAN.
Something is keeping iTunes from installing and running. Tried 64 bit, 32 bit and all help desks.
Same error message "This version is for a 32 bit computer, yours is a 64 bit!" I know that and only install the 64 bit version!!!Same error message "This version is for a 32 bit computer, yours is a 64 bit!"
Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
(Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.) -
Itunes will not install on windows 7 home
Any one had this issue
Itunes will not install on windows 7 homeGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
itune will not install correctly on my PC Error message reads "service 'apple mobile device' failed to start
Hello cynthialane,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best of luck,
Mario -
iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?
Many thanks.
Error 7 (Windows error 127)
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Itunes will not install..windows INSTALLER service not available.windows 7
I am trying to find a fix for this...just bought a new computer with windows 7, all updates have been performed. Itunes will not install...it just stops and says "windows installer service not available" Can't find a stand alone downloadable version of installer 5.0 which is what comes with 7 from the research I have done. I have the newest version of itunes saved on desktop, tried running it from desktop, tried running as admin, tried several other ideas that I found on here and Microsoft..but nothing is working. Any advice?
Message was edited by: ehindahlSame error message "This version is for a 32 bit computer, yours is a 64 bit!"
Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
(Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.) -
ITunes will not install correctly on my PC with Windows 8. Any hints?
iTunes will not install correctly on my PC with Windows 8. Any hints?
The error message reads:
iTunes.exe - Entry Point Not Found
The procedure entry point ADiAdlD_AcquireMatchSlotIfNecessary could not be located in ghe dynamic link library C:\Program Filess(x86)\iTunes\iTunes.dll.See this User Tip by turingtest2
Troubleshooting issues with iTunes for Windows updates
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