My iTunes will not open after a re-install

I went to the apple store b/c my computer was running my computer has been running slow. They told me to try to do a re-install after saving things on an external hard drive. I followed their advice and now iTunes now will not work. I tried to download iTunes 8, but my system requirements won't allow for it. Next, I tried to download version 7 as I know that one should work. But, once it was done downloading I had a application, with no program to open it with. I am not sure how to get it back up and running. Any ideas?

I slept on it, and tried to open up iTunes today...for some reason the error message changed and now said I needed a newer version of Quick Time. I got the latest one, then it said I needed to upgrade the iTunes, so I did that as well (I got version 7.3.1) and then was able to get it to work.

Similar Messages

  • ITunes will not open after update to 11.4

    I updated iTunes, along with the other updates I was prompted to install but now my iTunes will not open. At all. No error message or anything. Please someone help?
    Thanks.

    Hi Cchoe,
    I see that you are experiencing an issue with iTunes after an update. It sounds like this issue could be related to third-party software interactions with iTunes. Here is an article that will help you troubleshoot:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
    https://support.apple.com/en-us/HT203395
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • ITunes will not open after updating

    Ever since the update to 7.1.1 iTunes will not open.
    I get a pop-up window that says iTunes has stopped working.
    I have followed Apple's instructions for Vista about uninstalling all Apple products. I have done this 8+ times and I am at a total loss. I am a webmaster and Sr. Sys. Admin for a software company, so it's not like I don't have experience with computer/software issues.
    When I look at the Windows application log. I have this error:
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    0x4890a5ee, faulting module kernel32.dll, version 6.0.6001.18000, time
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    process id 0xf44, application start time 0x01c8fb2e587a39a9.
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    No other issues with any other programs. Quicktime will start up and run.

    I hear you. My itunes is fubared and Apple and ALL the articles they send do NO good. I have emailed Apple many times and nothing helps.
    Whatever they changed with version 7.1 messed up itunes and you can't go back.
    I have emailed Apple asking them if I can delete my itunes directory and any references to itunes and NOT lose my 10K songs. They havent responded to that email and my guess is that it will delete it. But Im not going to risk losing my library until I know for sure !
    Im in the same boat you are, I dont want to lose my library either. APPLE NEEDS TO FIX THIS PROBLEM AND NOW !!
    anyway this is a pain in the *** but itunes(windows) will open this way
    UNTIL APPLE FIXES THIS !
    1.boot up windows
    2.right click on your START button
    3.go to C:\ProgramData\Apple Computer\iTunes (my machine is a Dell with Vista)
    4.go to the itunes directory C:\ProgramData\Apple Computer\iTunes\SC INFO
    5.delete BOTH files SC info.sidb AND SC info.sibb
    6.launch itunes, it should open, mine did.
    7. if you have any purchased songs from the istore, log-in with your user name/password.
    THIS WORKED FOR ME BUT YOU HAVE TO LEAVE YOUR ITUNES OPEN, IF YOU CLOSE IT OUT, YOU WILL HAVE TO REPEAT THE PROCESS AGAIN. (at least I did)
    GOOD LUCK !!

  • My Itunes will not open after Microsoft upgrade?

    I have tried to open Itunes after upgrading my Windows software and it will not open,
    The error message that I get is
    AppName:itunes.exe  AppVer:10.6.3.25  Modname: unknown
    Modver: 0.0.0.0  Offset 6faa62c6

    iTunes for Windows 
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    iTunes Store 
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  • Itunes will not open after upgrade

    After upgrading to the latest version of itunes and quicktime it will not open (no error message given). If i log off as administrator and log on as another user it will open. is there a fix for this?

    there's a few different things that can cause that on a PC.
    perhaps try working through the user-account-specific section of the following document first:
    iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures

  • TS3540 ITunes will not open after re-install

    I followed the instructions from this article after trying to sync iTunes with iPhone5.  I finished the second set  of steps downloading http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
    After restarting a couple of times, it still will not open.  The icon in the Dock has a question mark superinposed on it.
    Now what do I do?  All of this just to get message groups/email lists to be on the new phone.  Yikes!

    Well, after reading more posts and not getting any answers here, I kept fidgeting and discovered that while the Dock iTunes icon did not work, going through the App folder and then adding the icon to the Dock did work.  The iPhone5 did sync while plugged into power - not having to be directly connected to the iMac.  So far so good.  Still figuring out how to get the groups to show up.

  • ITunes will not open after (12) update!!!!!!!

    Just updated iTunes to (12) and now it will not open. Two messages. The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll. and then iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
    I've tried to uninstall and reinstall DID NOT WORK. Tried to remove the file iAdCore.dll. from iTunes in the program files and again DID NOT WORK! I have lost my entire library and now cannot even open iTunes just because I did the update. Please help.
    Win XP SP3 32bit

    i had almost same issue on Windows RT 8.1
    i tried to uninstall and reintsall as apple says THOUSAND TIMES but, did not work at all !
    i sorted out myself issues they are ,
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    C:\ProgramData\Apple &
    C:\ProgramData\Apple Computer    cannot be deleted
    thats why i recieved "Error 7 (Windows Error XXX)" even though apple says its because netframework or Corrupt download or incomplete installation of iTunes software
    so i moved undeletable folders with all subfolders to desktop and run installation of  itunes12.0.1.26
    all solved my problems of installing itunes, now i have to find a way to delete the files on the desktop .

  • Itunes will not open after updating to the 10.2 version

    After updating itunes does not open, an error messege pops up saying iTunes has encountered a problem and needs to close, and this is what the data says...
    Exception Information
    Code: 0xc0000005 Flags: 0x00000000
    Record: 0x0000000000000000 Address: 0x000000001600246c
    System Information
    Windows NT 5.1 Build: 2600
    CPU Vender Code: 68747541 - 69746E65 - 444D4163
    CPU Version: 00040FB2 CPU Feature Code: 178BFBFF
    CPU AMD Feature Code: EBD3FBFF
    Module 1
    iTunes.exe
    Image Base: 0x00400000 Image Size: 0x00000000
    Checksum: 0x009538af Time Stamp: 0x4d756476
    Version Information
    Signature: feef04bd
    StrucVer: 00010000
    FileVer: (10.2:1.1)
    ProdVer: (10.2:1.1)
    FlagMask: 0000003f
    Flags: 00000000
    OS: 00000004
    FileType: 00000001
    SubType: 00000000
    FileDate: 00000000.00000000
    This goes on and on through different modules concerning .dll files but nowhere did is see an error code, this whole thing might be the code but I wouldnt know, the data is very very long. I've tried uninstalling and reinstalling as well as the utility cleanup but nothing works.
    Thank you for any and all help!

    Many thanks.
    AppName: itunes.exe AppVer: 10.2.1.1 ModName: dnssd.dll
    With that one, the only workaround I'm aware of at the moment is to disable your BonJour Service.
    Right-click "My Computer" and select "Manage".
    Expand "Services and Applications"
    Open "Services"
    Right click on the BOnJour service and select "properties".
    In the General tab, change the start-up type to "disabled".
    OK out of the tab.
    Restart the PC. Does iTunes launch for you now?

  • Itunes will not open after installing yosemite

    I installed Yosemite and have tried to repeatedly. Get my new Itunes 12 to open but it refuses. It will not make any indication that it is attempting to open. I have tried to reinstall it a number of times and it still will not open.
    any help is appreciated.
    david

    Hi,
    I've encountered the exact same problem.
    iTunes wouldn't start up at all, even tough it had the correct version.
    By browsing to the applications contents and running the itunes exec it would work.
    Also running it through Terminal would work. But simply not by clicking the iTunes.app
    However i've fixed it! by manually setting read and write so that you can delete the iTunes.app. (for a tut see http://www.tekrevue.com/tip/uninstall-itunes/)
    Then manually Install iTunes again by downloading it at http://www.apple.com/nl/itunes/download/
    Then it worked fine with me! Hope it helps.

  • Itunes will not open after flip4mac installed

    I am running the newest itunes on my mac. downloaded the newest version of flip4mac. itunes was running fine, then after closing it, would not reopen. spinning wheel and 'not responding'. rebooted, same thing. uninstalled flip4mac, itunes worked fine. redownloaded flip4mac and same thing. is there a fix for this conflict? i present medical talks and need to be able to use wmv files in ppt, but that requires flip4mac (perian does not do it). help???

    im a total mac n00b i installed a new security update last night and now my itunes will not work ive tried uninstalling an reinstalling the newest version ive also downgraded. i dont know how to fix this any help would be awesome

  • Itunes will not open after uninstall and re-download, I only get a message itunes match accessing itunes store which goes on for a long time

    I could not open I-tunes.  I had used it a week before but it was spotty and then eventually it would not open at all.   I uninstalled it then downloaded it.  I restarted the computer.  When I tried to open itunes, I got a message "ITunes match. Accessing iTunes store" and it does not go beyond that.  I've tried this process twice.  I had my Norton support service do a tuneup and they downloaded iTunes but it will still not work. help!

    Hello SharlaCerr,
    The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Itunes will not open after trying to download new software

    I went to download the new version of itunes and it said there was an error and now it wont let me open itunes at all and suggest reinstalling...will i loose my music that I have downloaded from cds and not purchased from itunes?

    read here http://support.apple.com/kb/TS5376 you will not lose any info it is all in your music folder.

  • Itunes will not open after upgrading to 9

    I cannot run itunes 9 on XP
    Everything worked fine untill version 9 was released. At that point I reinstalled version 8 and everything was working.
    Last week I bought an ipad and it forced me to upgrade to the latest version.
    I opened after installing but once I rebooted Itunes no longer opens.
    Itunes does not apear under applications in Windows task manager
    under processes I see:
    Itunes.exe
    Ituneshelper.exe
    Applemobiledeviceservice
    Ipodservice.exe
    If I try to open Itunes again a second copy of Itunes.exe apperes in processes.
    Itunes.9.2.0.61
    Apple application 1.3.0
    Apple mobile device support 3.1.0.62
    Apple software update 2.1.1.116
    Running microsoft xp home edition 2002 Service pack 3

    Norton security suite 4.2.0.12
    That's the one that Comcast distributes?
    If so, I'd check the firewall rules for your iTunes in the Norton suite first. (Norton generally has to update a rule for iTunes when your iTunes version is upgraded, so it's a prime time for something to go wrong with your rule for iTunes.)
    End any running iTunes.exe processes, and then check to see if you currently have an iTunes rule in the firewall.
    If you don't have an iTunes rule at all, create one allowing full access to the internet.
    If you have an iTunes rule that doesn't allow full access to the internet, edit the rule to allow access to the internet.
    If you have an iTunes rule that does allow full access to the internet, delete it and create a new rule for iTunes (allowing full access to the internet).
    Restart the PC and then try another iTunes launch. Does it launch correctly this time?

  • Itunes does not open after saying successfully installed

    I have downloade the latest itunes. It says successfully installed but it does not open. I have restarted the computer but it still does not open. What can I do?

    Try following steps one at a time:
    1. Restart computer, right mouse click iTunes icon and select "Run As Administrator"
    2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
    Close your iTunes.
    Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
    Now open itunes and see if it is working?
    If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
    MSCONFIG
    Hit ENTER
    Click STARTUP Tab, Uncheck "Apple Push", click OK.
    Restart Windows.
    3. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
    http://support.apple.com/kb/TS2363
    4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

  • Itunes will not open after update

    I just upated my itunes account because I was tired of the message popping up saying that I neede to download it.  After the completion of the download I am unable to open my itunes account.  I do not want to ave to pay $20 to call for help since the problem came from downloading the itunes update. What can I do?

    Hi puddingruns,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Click on the link to see more details and screenshots. 
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    Cheers,
    - Judy

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