My itunes will not read my iphone 5c

when i plug my phone in my laptop identifies my iphone but itunes wont!? i just spent n hour chatting with a representative even did the screen share and even he couldnt figure out what was wrong i was suppose to connect back with the chat thing and now it wont even show up as an option!! frustrated!!

Hi,
Here are some troubleshooting steps that you should try to see if you can resolve your situation:
Device not recognized in iTunes for Windows
Best of luck,
GB

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