My itunes will not reconize my internet connection (wireless)

I need serious help here!!!!
I am trying to "restore" my ipod and it tells me that i need to connect to the internet when i already have a connection

I'm having the same problem (iTunes says it can't connect to internet to restore), in my case a Mac formatted video iPod on a PC. I found the article Jeff posted 6/17/07 (http://docs.info.apple.com/article.html?artnum=304468) and went through it steps, only to discover that my connections were fine (I can browse the iTunes store, use email, etc.). So there must be another problem and solution. Anyone know what it is? Thanks in advance!
video iPod   Windows XP  
video iPod   Windows XP  

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  • Recently upgraded Mac OS to 10.5.5 - have an older G4 which is max'd out upgrade-wise - both processor and OS. At present Safari is 3.1.2. Itunes is 9.2.1. Itunes will not allow me to connect to store - says it requires Safari 4.0.3 - however, when I try

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    I can easily connect to the itunes store but whenever i try to sign in on my account it just never loads! I ran diagnostics and it says secure link to itunes failed. I have tried everything including enabling itunes through my firewall, changing proxy setting and SSL and TLS. I just dont know what else do to!! Bought an ipod touch the other day and i really need to get on to my account to download and buy apps!
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    Microsoft Windows Vista Home Basic Edition Service Pack 1 (Build 6001)
    PACKARD BELL BV EasyNote MH36
    iTunes 9.0.2.25
    QuickTime 7.6.4
    FairPlay 1.5.23
    Apple Application Support 1.0.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number E9893460D6CBE07C
    Current user is not an administrator.
    The current local date and time is 2010-01-18 18:06:32.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {0AB29B54-B5AF-4818-924E-0FFB2467D3FA}
    Description: Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
    IP Address: 192.168.0.3
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.0.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.0.1
    Lease Obtained: Mon Jan 18 14:43:48 2010
    Lease Expires: Thu Jan 21 14:43:48 2010
    DNS Servers: 192.168.0.1
    192.168.0.1
    Adapter Name: {78C32CEE-3158-4247-9C40-69FA2CFD1ECE}
    Description: Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple website was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
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    Any ideass?!!!!

    I can't connect to the itunes store either, although I can sign into my account using itunes and do other things. On the itunes store, all I see is a blank white page.
    I am using IOLO AVS. I have disabled it, shut the program down completely, and I still can't connect to the itunes store. Any ideas? I'm also using Vista, but the Home Premium edition.

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    my ipod &ipad will not sinc but my ipod shuffle sync's  why will they not sync i have tried 3 different cord's my ipad worked last week i have changed nothing

    I have this problem and if I keep restarting my PC, stopping and starting the apple usb drver in the device manager, turning the ipod touch on and off and restarting itunes sometimes my itunes will see my new ipod touch. I don't have any problems with my old touch wheel 32g ipod. I really hope apple is working on this syc problem, the forums are just filled with people problems. Sorry I couldn't help.

  • HT4623 after doing a update I got an error message and now itunes will not reconize my phone

    all I can see on my phone screen is the itunes logo and the connector picture and when I plug it into the computer, itunes doesn't reconize it...
    This happen during a update

    Try the troubleshooting steps in item #5 at the bottom of this article: http://support.apple.com/kb/TS1538, under "If the device is not recognized while in Recovery Mode".

  • I forgot my ipad password and itunes will not allow me to connect so I can restore it... What do I do?

    PLEASE HELP!

    Recovery Mode
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    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
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  • Itunes does not see my internet connection

    I cannot connect to the store, it keeps saying i am not connected to the internet when I troubleshoot...and I sure am...

    Close your iTunes,
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    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
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    If you do get a prompt after restart windows to remap LSP, just click NO.
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    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes does not recognize my internet connection

    Hey everyone,
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    As a result the ishop, CDDB Gracenote etc. simply do not work, as itunes claims that I am not connected to the internet (even though I am!).
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    Cheers people,
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    I might have found a solution,that works for me with windows XP. First restart the computer and don't start up itunes. Open Norton Internet Security and click on Status and Settings. Then click on personal firewall and then click on Configure, and click on the Programs tab. Scroll through the list of programs until you have goten to Apple itunes. Change the interntet Access to Permit All. Once you have saved these settings start up itunes. That worked for me. Please tell me if this helps anyone.

  • TS4006 itunes will not recognize when I connect my ipad

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    That support document was for if the iPhone was not recognized by iTunes. You say now that it is, and that is why you do not see a solution.
    I'm not sure about the setting for opening iTunes, because I have automatic syncing turned off. That can be especially important if you are having issues with the phone. An automatic sync can delete things when syncing with an empty calendar, or contacts list. I've always opened my iTunes manually, but you can also uninstall iTunes and reinstall it. If you are using Windows, you need to do this by following this support document exactly. http://support.apple.com/kb/HT1923

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