My iTunes won't connect once opened on my iPhone. Any suggestions?

For some reason when I open iTunes on my iPhone 4s, it opens but then nothing happens and I can't do anything in it. No searching works and no screens work (music/ movies/tv shows/ etc.) And, I tried to turn my phone off and nothing. I just updated to the latest iOS update and I seem to remember using iTunes before the update and it was fine. I wonder if it had something to do with the update... Any thoughts or suggestions? Thanks.

Hello mrsknight128,
The following troubleshooting assistant can help sort issues with built-in applications on your iPhone.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Allen

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