My iTunes won't go on- won't recognize Quick Time installed, either!

For the past few days, every time I try to open iTunes, a box pops up, saying "Quick Time version 7.0d0 is installed, iTunes requires Quick Time version 7.0.3 or later. Please re-install iTunes". My current iTunes is 6.0.2.23, and I've uninstaller and reinstalled iTunes and Quick Time 7.0.4 several times. HELP!!

I don't know what an OS is, my computer is an IBM Thinkpad laptop with Windows XP.
OS = Operating System = Windows XP. Would assume the error is generated at the disk operating system level. You would have to look that one up to see exactly what (or more likely what in general) it refers to.

Similar Messages

  • I have just installed the new version of quick time but my Itunes is still telling me that it needs quick time to play the film.

    Can anyone help me fix my itunes? I have the new version of quick time but it is now telling me it wont play my films on itunes because it needs quicktime. Iv tried un installing quicktime and re installing it but that hasnt worked. I dont know why it would suddenly stop working, I watched something on it this morning.

    Can you check something for me please? I'd like to try doing a "Run as administrator" on your iTunes.
    Quit iTunes first.
    In Computer, open Local Disk C: or whichever drive you have your program files installed on.
    If you have a 32-bit Windows, open the "Program files" folder.
    If you have a 64-bit Windows, open the "Program Files (x86)" folder.
    Open the "iTunes" folder.
    Right-click on the iTunes.exe file and select "run as administrator".
    Try playing the movie now. Does it play for you without the message?

  • I'm recording video on JVC HD camera.Every 13:54 it starts a new file.I have one file that won't play.I get this message:Quick time player can't open (names file) because the movie's file format isn't recognized.  Only happens this one file.Ideas?

    I can't open one Quick Time movie file.  It says: Quick time player can't open (names file) because the movie's file format isn't recognized.  Only happens on this one file.  All the others of a two hour shoot are fine. 
    Any ideas what's happened and is there some way to open that file and retrieve what's on it? 

    Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
    The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
    Sean

  • Itunes will not open even after I reinstalled Quick time!!!  Help!

    Okay, I have read lots of information on this site and did everything as instructed, but I am still having problems. I installed the new version of Itunes, then got a "audio configuration problem" message. So, I removed Quicktime and then re-installed Quicktime. I am still getting the same "audio configuration" message! I even tried repairing Itunes in the Add/Remove Programs folder....but it says that Itunes must have Quicktime in order to run. Well, I just reinstalled Quicktime but somehow it is not recognizing it!
    What should I do now? Help!?!?! I want to use my new Ipod.
    Tiffany
    Gateway laptop   Windows XP  

    I went to and had a copy of the QT/IPOD Installer & I-Tunes software copied to a CD. I loaded the disc using the .exe file and all came up and ran well. Best Buy's Geek squad provided me the files free of charge. I was frustrated for three days until the thought came to mind. I hope this helps.

  • Can't update Quick Time so can't install latest iTunes

    I am truing to download and install the latest version of iTunes but my WIndows 7 PC is saying that it can't uninstall an older version of Quick Time player. It cant find Quick Tme.msi. Can anyone help me please?

    Hi "whatheck" and thanks for your reply.
    Unfortunately it doesn't help me much. I am trying to use the control pannel route to uninstall Quick Time but it says it can't find the .msi file so it cannot uninstall Quick Time.
    When I try and run quick time it says it cannot find the .msi file so it won't run. When I try and install Quick Time either as an independant install of as part of an iTunes install it says I have an older version of Quick Time installed which it cannot find / over write.
    I'm stuck ....... now what?
    Thanks
    Andrew

  • ITunes not running after Safari and Quick Time update

    HELP NEEDED!!After updating to the latest version of Safari and Quick Time, i got this error message the next time I started my computer:
    "AppSyncNotifier.exe: The program can't start because CoreCoundation.dll is missing from your computer. Try reinstalling the program to fix this problem."
    I tried to open iTunes but I can't. I tried to uninstall so I can reinstall but it I got another error message that said I do not have the rights to uninstall, etc. I am the only user of this computer and I have admin rights. This PC used to run on vista but I recently upgraded to Windows 7(x64) and I encoutered the same problem - i could not uninstall/reinstall iTunes because "I do not have permission"
    After upgrading to Windows 7 iTunes was running okay until the Safari and Quick Time update.
    I need to sync my iPhone and iPod but without iTunes I can't!!!
    PLEASE HELP!!! PLEASE, PLEASE, OH PLEASE!!!!

    b noir wrote:
    What a strange collation of errors. Taken at face value, each of the three suggests a different problem. Working on an Occam's razor sort of principle, that one underlying problem is going to be more likely than a perfect storm of three different problems at once, I think we'd better try checking on troubles with administrative privileges first.
    Let's try doing a "run as administrator" on an iTunes uninstall first.
    Download and save a fresh copy of the itunes installer to your desktop.
    http://www.apple.com/itunes/download/
    Now right-click on the iTunes64Setup.exe file you downloaded and select "Run as administrator".
    Since you've already got that version of iTunes installed, you should eventually get to a dialog asking you to repair or remove iTunes. Select Remove.
    Does that go through without the "Windows Installer" message?
    If so, reboot the PC and then try another "Run as administrator" of your iTunes64Setup.exe. Does Apple Application Support get installed for you properly this time?
    Thanks again b noir. Unfortunately, this suggestion did not work. When I did what you said, there was no option to "remove". I see the iTunes thing on my control panel-programs window, but it's no longer in the program (x86) folder on the c:/drive. iTunes on my computer is like gum stuck to my shoe. same goes for bonjour. Please be patient some more. Do you have any more suggestions?? I'm planning to get me an iPad but if I can't get iTunes to run properly on my computer I'm having second thoughts about it now.
    Thanks!

  • I downloaded the newest version of iTunes and now my iPhone won't work.  What should I do?

    I downloaded the latest version of iTunes and now my iPhone won't work properly.  What should I do to try to fix this?  Should I uninstall the new version and if I do, what version should I install.  I am using Windows 7 and iPhone 4S.

    Welcome to Apple Support Communities
    They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
    As you are running 10.7.4, download and install OS X 10.7.5, the most recent Lion version > http://support.apple.com/kb/dl1582 After installing the update, you should be able to run Mail

  • My play lists and songs on iTunes and on my iPhone won't play.  They are light grey instead of black and nothing happens when I click on the songs.  All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. Thi

    My play lists and songs on iTunes and on my iPhone won't play.  They are light grey instead of black and nothing happens when I click on the songs.  All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue.  It used to work fine.  I tried restarting my iPhone and syncing with iTunes. Neither worked.  Please help!

    Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.

  • I rented a movie through iTunes and it downloaded but won't play.

    I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.

    Hi Refvoxa,
    Thanks for visiting Apple Support Communities.
    If you are not able to play or download a movie rental on your iPad, first restart your device:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    After your iPad restarts, try resuming the download again:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Regards,
    Jeremy

  • Ipod touch will not connect to itunes @ work computer, but will connect to itunes @ home computer? why won't itunes see my ipod at work?

    ipod touch will not connect to itunes @ work computer, but will connect to itunes @ home computer? why won't itunes see my ipod at work?

    Try here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart

  • ITunes 11 previously imported a video file, which I loaded on to my iPod Nano, but I removed the file from the iTunes library and now it won't (re-)import the same video. Any thoughts on why not?

    iTunes 11 previously imported a video file, which I loaded on to my iPod Nano, but I removed the file from the iTunes library and now it won't (re-)import the same video.
    I'm using 2 PCs, each with video files (.MP4) on their respective hard drives, and also one external drive with other video files on that I move between the two devices.
    iTunes on one PC will (sometimes!) let me add video content from the external hard drive, which is clearly iTunes-compatible, because I can then copy it over to my iPod Nano. On the other PC, I couldn't load that same video from the external hard drive. But if I copied that same video on to the PC's internal hard drive first, then iTunes would let me import it. That was yesterday - now iTunes is refusing to load any files from the internal or external hard drive(s).
    Any thoughts or suggestions, please?

    So I tried copying the files from the external hard drive to a USB drive. I could import the video files from the USB drive!
    So then I tried importing the same files on to my PC's internal hard drive again. I could import the video files from the internal hard drive!
    So then I tried to import the very same files that failed to load on the very same PC previously. I could now import them!
    I still can't import from the external hard drive directly, though.
    I really don't think I like the process of importing things into iTunes very much... any suggestions on what's causing any of this behaviour would be very interesting.

  • I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer.

    I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer into my iTunes. It lets me play the song from the folder in my computer and then it opens with iTunes and plays the song all the way through, but then if I try to play it again, it says the file cannot be located. So then I go to locate and go to the folder and all that and select it and nothing happens.

    Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
    If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
    Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
    * [[How to use bookmarks to save and organize your favorite websites]]
    * [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
    I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
    * FirefoxButton -> add-ons
    ** see [[Find and install add-ons to add features to Firefox]]
    ** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
    * also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

  • Itunes updated and now it won't work.  I unstalled it and reinstalled the older version and it still won't open. Says the itunes library won't work with the older program. Help

    Itunes updated and now it won't work.  I unstalled it and reinstalled the older version and reinstalled a older version and it still won't open.  Says the itunes
    library won't work with the older program.  Please help

    It says it cannot removed the older version of iTunes.
    Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

  • I have a new mac and want to sync my phone to the iTunes on it, but it won't let me manually manage without deleting all music on the phone already from another iTunes. is there a way around this?

    I have a new mac and want to sync my phone to the iTunes on it, but it won't let me manually manage without deleting all music on the phone already from another iTunes. is there a way around this?

    The best solution:
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you let iTunes manage your music:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
    An alternative which is really not what you should have to do, or the way it is intended to be done, if you properly manage your computer and backups:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
    Sync transfer is one way, computer to device, matching the device content to the content on the computer (except purchased content as mentioned above).  For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Additional information here https://discussions.apple.com/message/18324797
    Do not regard your i-device as a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up.

  • Is this beta? The image for Yosemite is a very big rock, appropriate as this OS sends your mac back to the stone-age. iTunes crashes on open, iPhoto won't download, movies won't play, Safari won't show graphics, wifi down to speed of crippled snail.

    Is this beta. The image for Yosemite is a very big rock, appropriate as this OS sends your mac back to the stone-age. iTunes crashes on open, iPhoto won't update, Safari shows text without graphics, can't get Java 8 'cause Safari "can't find server". Wifi slower than a crippled snail. Does anyone know how to uninstall this rubbish?

    travellingbirder wrote:
    Is this beta ?
    You tell us Finding the OS X version and build information on your Mac.

Maybe you are looking for