My itunes won't open, and the FAQ won't help
this problem may be familiar:
i downloaded and installed itunes 6 just the other day. after it finished updating i went to open itunes, and it wouldn't open, and it only gave me the error message. i went to the support center and it recognized the problem, telling me to uninstall quicktime and then repair itunes. however i didn't find quicktime in the "add or remove programs" list, despite the fact that it was open and displayed in my computer's toolbar. i exited quicktime and tried repairing itunes again, no luck. i tried opening quicktime again and it wouldn't open, and the uninstaller also doesn't work. i'm thinking my only option now is to uninstall itunes, but i'm really worried that i'd lose 35 gigs of music if i did. 1: is my problem fixable and how, and 2: if i have to uninstall itunes, will i lose all my music? should i back it up?
thanks.
it didn't work! i uninstalled itunes and then reinstalled it, and the same problem persists! quicktime still isn't in the add or remove programs list, and it still won't open! this is immensely frustrating. what do i do?
Similar Messages
-
ITUNES will not open and the msconfig trick stopped working for me.
I was doing that every time i needed to use itunes but its like the two startup items found a way to be on right when i startup now. one is xhwx and the other is wiqwyx. they are just waiting for me now. what should i do. im running a spyware scan atm and seeing if that helps but i would love to solve this problem.
hi Chris!
one is xhwx and the other is wiqwyx
yuck. there's a version of Qoologic adware out there that has been dropping start-up items with randomly-generated-4-and-6-letter names into people's PCs, and has been causing "error-less" itunes launch failures since (at least) late October. the MSCONFIG trick actually only gives you temporary relief from that particular problem.
getting rid of it can be a trial. it seems to be slipping beneath the radar of most commercial antispyware applications at the moment (although i've seen one report that suggests Webroot SpySweeper might be picking it up nowadays).
still, it's probably worth downloading some fresh definitions and seeing if your antispyware product has caught up with it yet.
if that's still not getting rid of it, you could try "submitting" a copy of the beast to your security software provider. (how you go about doing that will depend on the package that you're using. see the manufacturer's website for information.)
Dave's "manual" removal method has been working for some people:
http://mysite.verizon.net/dbjcgj/id1.html
... and there's always the option of visiting a malware removal help forum to ask for advice. there's a list of Help Forums at the end of this document (there are others out there too):
http://www.doxdesk.com/parasite/links.html
hope this helps.
love, b -
itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I click on an active link from another application, it opens the firefox application, but won't open open the page - it just opens Firefox or takes me to Firefox. No new tab or window is opened and the link is not displayed.
Firefox sent an email to me to confirm that I had asked the above question. The email had a link to click. When I clicked it from Firefox, nothing happened. Then I opened IE, signed into Comcast, opened the email, clicked the link, and it brought me here.
-
I bought and downloaded some music off of the internet on my laptop that uses Windows 8. How can I get my music to open automatically in my itunes instead of opening in the music app (the orange sqaure with headphones)? Currently I have had to often downloads and sift through all my files to find the ones I want to open into itunes, and it's irritating.
Media is only where the user puts it.
Installing iTunes does not and has never caused media to magically appear on the computer.
Copy the ENTIRE iTunes folder from the old computer (or backup of the old computer) to the new computer. -
when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
A day ago I updated my iPhone4 to io5 and iTunes update as well. I use windows7 (64bit). now iTunes freezes at open and I have to force it closed. Anythng I missed along the way?
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Every time I click on a link to download an app the itunes store starts opening and then crashes?
Iam using google chrome.I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
Thanks,
Dave -
I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.
Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards. -
my iPhone was backing on my phone the iTunes symbol is there and the plug symbols the phone freeze an i wont open back up what can i do
http://support.apple.com/kb/ht1414
-
My iTunes Does Not Open And when Opens, it doesnot khnow the device!
My iTunes Does Not Open And when Opens, it doesnot khnow the device!
http://support.apple.com/kb/TS1538
-
I uninstalled itunes, downloaded new version and the setup file won't launch. I'm running Windows Vista 64-bit. Can anyone help?
Is there an error message when you try to launch the iTunesSetup.exe (or iTunes64Setup.exe)? If so, what does it say? (Precise text, please.)
-
I installed iTunes 10.2.2. When I tried to open it, I got the message that iTunes needs to install Rosetta to open. It then appeared to download and and install Rosetta. When I try to open iTunes, the icon bounces but iTunes does not open. The icon has also changed from the usual iTunes icon. What do I do now?
I have a 2010 MBP15 which I do not use as much as my pc. When I do, I check for updates and I believe I updated iTunes to 10.2.2 a week or so ago. Since I still use iTunes primarily on my pc, I didn't bother firing up the updated iTunes on the mac.
Last week, when I actually started iTunes on the mac, I got the message that Rosetta needed to be installed. Like abefighter I stalled. I surfed the net, read this thread to get some hints as to w** was going on.
When I checked the system profile in the mac, I think it showed PowerPC for 'kind.' Surfing the Internet I found out Rosetta was something needed to help applications work on PowerPCs. But wait, since this MBP is an Intel, why would or should it be asking me for some stone-age plug-in that was never mentioned in all the previous updates for iTunes until now? Fyi, the iTunes icon on the dock had changed to what I think is an AppleWorks icon.
So, I assumed that the update that resulted in my mac was corrupted. At first I scoured for 10.2.1, thinking that the last version was a dud, but in vain, nowhere to be found. I gave up and settled for a fresh 10.2.2. I did a casual delete, without touching any of the related personal preference files in my folder and it now which works fine. I'm glad I didn't jump to install Rosetta; I read elsewhere about someone who actually went through with the Rosetta install that resulted unhappily.
Unless the mac in question is a PowerPC, I would doubt the need for Rosetta installation. -
My iPod Touch is a 6.1.6
I got it as a gift a couple years ago, so I'm not sure exactly what generation it is. My iPod Touch will not connect to iTunes or my computer, and the "on this iPod" tab is also gone. I can't put anything new onto it and I can't take anything old off of it! This just happened recently as well, as it was working fine up until a couple months or so ago. What can I do?iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
ITunes Will Not Open and I have Tried Everything Posted...
Please Help!
I have downloaded the latest version, deleted it and tried again. I have deleted folders, turned off my Norton protection and still no go.
Can anyone here help me from this 7 hour nightmare? I had an iPod and iTunes on this computer before I traded in the old iPod and bought the new 30GB. Now the iTunes won't open and the PC doesn't recognize the iPod when I hook it up. Is there a solution??? It worked with the old one just yesterday, so why is there a problem today with the new unit?
HELP!!!Did you install the software that came with your IPOD. You may need to install the "Updater" for that model IPOD before ITUnes will recognize it.
Maybe you are looking for
-
Error embed / insert Flash CS3 9.0 swf in Acrobat 8.1.2
Goal: embed Flash swf file in Acrobat pdf. Software: Flash CS3 9.0, Acrobat Pro 8.1.2, Mac OS 10.5.2 (all updates applied as available 3/27/08). If it matters: Quicktime Player 7.4.1. All swf files are associated to open with Flash Player 9 (9,0,115,
-
[SOLVED] pacman -Syu issues for a newbie
Hi all, After my very first installation of arch in my laptop, following the Beginners Guide, I tried to upgrade my system in order to continue installing wifi, gnome, etc... after a Pacman -syy, followed by pacman -Syu, I got the following output: :
-
Rented movie on iMac, but need to xfer to macbook to hook up to TV
Hi, I just rented two itunes movies on my iMac. I thought I could later share or move them to my wifes macbook which is what we use to hook up to the TV. However, it appears I can't move movie rentals between computers. What gives? Can I get apple to
-
I am wondering if I should upgrade my camera. I have an Hd1 mini dv 1080i Sony tape camera from 3 years ago. How big a difference is the quality of the new progressive HD cameras these days? The person who lends out the equipment says it is a huge di
-
I accidently deleted apple mobile device driver how do I get it back?
I am using a Toshiba c650 laptop with windows 7 64 bit home premium . I tried system restore but to no avail I also reinstalled itunes but no good Any help would be appreciated.