My iTunes won't open...is there a virus that effects iTunes?

when i try to open itunes it takes awhile, shows the hourglass and then does nothing. doesnt even open up anything. i havent had any problems with the program until recently when my computer got hit up pretty bad with some viruses. im wondering if there are certain viruses that wont let itunes open. ive unistalled and re-installed itunes to no avail. still wont open...
anyone hear of something like this and could help?
hp Windows XP

Personally I think your computer just needs a thorough clean - removing all files/folders relating to iTunes and QT and not just by using the standard uninstall. Get yourself a good virus checker and firewall and once all this is done try re-installing iTunes and QT.
I hope the above helps.

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ITunes won't open but there's no error message...

...it just won't open.
I just updated to iTunes 7 because of an issue I'm trying to correct with my iPod. I believe I've had this problem with iTunes 7 before, and the last time I ended up reverting to iTunes 6.
When I manage to successfully install iTunes 7, I click on the desktop icon to open it and it looks like it's about to load, but then nothing happens. So I try opening it from the start ment and still nothing. Then I try opening it by trying to play an mp3 through it, and still nothing.
I really hope someone can help me with this, because if I end up needing a new iPod I'm gonna need the newest iTunes for it, I'm sure.

Help! This is happening to me too, and I can't find the fix, if there is one. I just downloaded the newest update (wish I hadn't). It took a few tries to open it, but it worked. The second time, it didn't open. NO error message. I've tried every way of opening a program, and nothing happens.
(1) do you have Norton Internet Security 2005 installed on the PC?
NO NORTON INTERNET SECURITY 2006
(2) try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)
IT SAYS IT IS LOADING... FOR OVER 15 MINUTES
(3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?
ITUNES.EXE DOES SHOW UP IN THE PROCESSES TAB AND STAYS THERE
THE ONLY OTHER ODD THING IN THE PAST YEAR, IS THAT 2 WEEKS AGO, A WINDOW CAME UP ASKING IF I WANTED TO RECONFIGURE WHAT STARTS WHEN I START WINDOWS. I CHOSE THE WRONG THING BECAUSE NOW THERE ARE TONS OF EXTRANEOUS PROGRAMS RUNNING ON MY COMPUTER.
HELP!!??!!

ITunes won't open, but there are no error messages

Hi,
I just downloaded iTunes 6.04 and now it won't open when I click on the icon on the desktop or try to open it through programs. No error messages were given. It simply won't open. Thank you for your help.
Martin Pittman

top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538

ITunes won't open, even after complete uninstall/reinstall of iTunes/Qktime

Hello
This morning iTunes started refusing to open. When opened it bounces twice and then closes.
Strange, because I didn;t just update. It worked fine after my last update and up until the present. I'm not sure but it could have started happening after I plugged in my iPod Touch 16gb 2.0. I did that sometime this morning.
I did a complete uninstall/reinstall of both Itunes and Quicktime, and I also uninstalled Flip to Mac as I read here it could be related. Restarted my computer many times. Now, same problem, iTunes won't start.
I live in noisy Barcelona and i'm going crazy without tunes...

Update... so i backed up files from three folders shown below:
'User'/AppData/Roaming/Apple Computer/
'User'/AppData/Local/Apple Computer/
'User'/Music/iTunes/(all files except music and app folders)
Then I uninstalled iTunes & Quicktime
Restarted Machine
Reinstalled iTunes (which reinstalls Quicktime as well)
Opend iTunes to make sure it worked (it did), then closed it.
Copied all of the original files back over to their original locations.
Restarted iTunes
Everything appears to be back to normal (iPhone sync works properly as well)
Hope this helps for anyone else seeking an answer!
Kyle

ITunes won't open at home... Quicktime/iTunes compatibility?

My laptop was configured by work IT and when I'm docked at work I can open iTunes no problem. At home, it won't open! I guess the Quicktime message telling me to uninstall and reinstall iTunes, which I've done, but still nothing. I'm on a Dell laptop that runs Windows 7. Ideas?

At home, it won't open! I guess the Quicktime message telling me to uninstall and reinstall iTunes, which I've done, but still nothing
Is that a -2096 message, draik?
If so, that one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

I ran a System Restore on my Windows XP notebook and now iTunes won't open. It says something about my "iTunes library being created in a new version of iTunes".

I ran a System Restore in my Windows XP notebook and now iTunes will not open. The message: The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. What can I do about this?

Depending on the iTunes settings and where the music is downloaded from, by default, it is stored in C:\...\My Music\iTunes\iTunes Music\. So, if you need to backup, that would be the folder you want to grab.
However, uninstalling/reinstalling iTunes doesn't affect that folder, so if you have to remove and reinstall it you should not lose any music (although backups are always a good idea).
In reinstalling, I'd recommend opening your Control Panel and going into Add or Remove Programs, and removing the following:
1. Apple Mobile Device Support
2. Apple Software Update
3. Bonjour
4. iPod for Windows (if it exists)
5. iTunes
6. QuickTime
Then, restart the computer, and download/install iTunes from http://www.apple.com/itunes/download/. This should ensure that the appropriate version of all related software is installed, and everything is in sync.
CG

TS1717 iTunes won't open; only a small box that says "New iTunes Library"

When I try to open iTunes, it simple brings up a small box that says "New iTunes Library" and gives me no option but to exit out. What has happened? I installed the newest version of iTunes a few days ago onto my computer, and this morning was the first time I turned my machine on since the installation. My computer said that something was keeping it from starting normally, so it attempted to do a repair bootup. It told me that any newly installed programs were going to be uninstalled to help fix my computer, and apparently it uninstalled my iTunes. Now when I try to open iTunes, it only brings up a small box thatt says "New iTunes Library" and my only option is to exit out. Have I lost all my music? How can I remedy this problem?

That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

TS1717 My itunes won't open and I get message that says "The file iTunes library.itl cannot be read because it was created by a newer version of itunes." I am unsure what this means, but I have uninstalled and reinstalled the itunes, and it still will not

I receive the message: The file "iTunes library.itl"cannot be read because it was created by a newer version of itunes. I do not know exactly what this means. I have Windows 7 on my computer and was able access itunes until just recently. I have tried uninstalling and reinstalling itunes multiple times and that does not work. Sometimes I can get in when immediately after installing, but then if I close it, i cannot get back in. Now, i can't get in at all.

That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Itunes won't open. I deleted Itunes and reinstalled it. Itunes won't open. I restarted my computer. Itunes won't open. I tried holding down Shift and Control when trying to open it. Itunes won't open. I AM SO FRIGGIN ****** OFF RIGHT NOW!

What the **** do I do?

Hello MADASHELL999,
Thank you for providing the details of issue you have with iTunes not launching. I would be concerned about this too.
You have taken some really good troubleshooting steps already to address this issue. I found an article with a few additional steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itunes won't open after software upgrade

I just upgraded itunes form version 4.x to version 6. on my girlfriends windows laptop.
Now itunes won't open past the licence agreement.
Actually itunes quits before i can agree to the licence agreement.
I looked at this article. http://docs.info.apple.com/article.html?artnum=42963
this didn't resolve the issue.
When itunes quits there are no error messages.
Any ideas
Thanks

hi Matthew!
Actually itunes quits before i can agree to the licence agreement.
are you getting absolutely no error messages whatsover? are you seeing similar behavior when you try to launch your QuickTime?
if so, check for a Qoologic adware infestation on your PC. the free trial version of Ewido has been catching and killing that for most folks:
ewido anti-malware download
love, b

ITunes won't open, I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.

iTunes won't open.
I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.

This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
tt2

Downloaded lastest update now itunes won't open

downloaded lastest itunes for windows. now itunes won't open getting error massage

Try Troubleshooting issues with iTunes for Windows updates.
tt2

Itunes won't open, won't force quit, won't anything

This problem started about a month ago and now it's critical.
When I click the itunes icon, it bounces and then freezes. itunes won't open. It also won't force quit. I can't shut down because, it says, itunes won't quit. I have to hold down the power button 7 seconds to shut down and then restart. My IT guy at work (who is a Mac person) showed me how to repair permissions and the first half dozen or so times this happened, that worked. Now it won't. I've tried uninstalling and reinstalling itunes. I've tried reinstalling and repairing permissions. I've rebooted and repaired and reinstalled.
This is the kind of thing I switched from PCs to get away with.
Does anyone have any ideas? I really need to be able to use itunes.
Thanks,
Teresa

Teresa
Here are some basic to try in turn, see if any one will help:
Ensure that you have the latest version of the OS and Quicktime and iTunes.
1. Delete the com.apple.iTunes.plist file from the home / library / preferences folder. You'll need to reset your User options afterwards.
2. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD

ITunes won't open after OS update to Yosmite

ITunes won't open after OS update, ITunes has been updated, it won't open or bounce. It will not allow me to move it to trash or reinstall it. I have already updated to OS X Yosmite two times as directed by apple, I have rebooted in safe made as well as Command/Option/P/R before start up. I have opened console/system log to see if there is anything going on but when I click on Itunes nothing happens, not even so much as half a line of script. I'm stumped. If I wanted someone to tell me to turn it off and on again I'd just watch IT Crowd. please help

Thank you for using the Apple Support Communities
If you head into your applications folder and locate iTunes. Right click iTunes and show package contents. In there there will be a contents folder --> MacOS --> double click on the iTunes terminal icon. This should force iTunes to open via a terminal window and at the very least it will tell you what it is getting stuck on.

ITUNES WON'T OPEN AND GIVES AN ERROR MESSAGE HELP

my iTunes won't open, and instead pops up a window saying:
"The iTunes application could not be opened. An unknown error occured (-200)."
Something similar to this is happening with my mac DVD player. When I try to open that, it won't open and says:
"There was an initialization error. The audio output device could not be found. Please make sure speakers or an appropriate output device is connected. [-70027]"
doesn't come in to handy when you are about to watch a new episode of Lost .
anyway, I saw the speaker thing and went online. Any sound online (music, popups) can all make sounds - so my computer isnt permanetly muted. I've also restarted my computer, done the system updates, and gone into system prefereces to mess around with the volume. The computer recognizes the internal speakers. HELP!

Hey,
Here are the steps that should help:
1. Close all applications.
2. Go into the Finder>Home>Library>Preferences
3. Delete 'com.apple.iDVD.plist' and 'com.apple.iTunes.plist'
4. Restart Immediatley.
This should work. Cheers, Ricky.

My iTunes won't open...is there a virus that effects iTunes?

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