My Itunes won't open. When I click on it I get error message: The program can't start because MSVCR80.dll is missing from your computer.
The first error message is: itunes.exe-System Error: the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix the problem.
The second error message says: itunes: itunes was not installed correctly. Please reinstall itunes Error 7 (Windows error 126)
I have reinstalled several times and the same thing keeps happening. Does anyone know what to do?
Ralph, both links you've posted point to the same place!
Ah, I see the second one is meant to lead to Tony's tip: https://discussions.apple.com/docs/DOC-6571
That one applies for certain launch errors that can occur when iTunes has otherwise installed successfully. I've addressed the same issue in the first box of my tip.
What would be interesting to know is if Aswim does indeed have QTMovieWin.dll in their Program Files\iTunes folder, and if removing it allows iTunes to launch? It would seem that different error messages may be thrown up by different versions of the file on different versions of the OS. Perhaps many more people have been doing a complete rebuild than needed to.
tt2
Similar Messages
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Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
Some things of note:
I did all of the things requested by the link I provided
My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
I did not uninstall iCloud
I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
Hope this helps! -
I am unable to install iTunes. I'm receiving an error message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've unistalled and attempted to reinstall several times. I keep getting the error message to reinstall to fix the problem.
See if this post from turingtest2 fixes it : https://discussions.apple.com/message/24620553#24620553
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Despite trying to unistall and reinstall iTunes, I continue to get the message "the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem."
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99385) -
I was told to update iTunes. I did and it failed. Then every time I tried to open iTunes I get the following message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Then I get the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)." I have uninstalled and installed iTunes a couple of times with no luck. I cannot even access iTunes support
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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I ran an iTunes update. It failed with the message "System Error. The program can't start because MSVCR80.DLL is missing from your computer. Try reinstalling the program to fix this problem." I tried reinstalling but get the same message. I looked in my Recycle Bin for that file name but there is none there. Is this a new file that iTunes wants?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99683) -
Has anyone had this problem, it just started today?
Hi, Mizzlady1.
Thank you for the question. This error usually means a system library file has been deleted or moved. I would recommend uninstalling all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If you receive any errors during the uninstall process, follow the instructions in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message?? Can anyone help?
I have the exact same problem.
I have uninstalled the program, rebooted and downloaded the update again. Same problem, same message.
Please, where is that missing MSVCR80.dll? I don't remember misplacing it.
I'm a Windows 7 user. -
I am having trouble reinstalling my Itunes on my desktop which uses Windows 7 and I can download it but once it's complete i keep getting this error message...The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Please help me.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My iTunes won't start and receive "The program can't start because MSVCR80.dll is missing from your computer.
Check out the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
After downloading the new Itunes update, my compter now shows error: "The program can't start because MSVCR80.dll is missing from your computer". I follwed the Apple fix / steps but it did not correct it. Also, after the update my disk drive is not recognized on my computer. If I load a CD, I cannot even access it.
See also Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes (similar to the advice above) and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies. E.g. TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
ThanksClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99192) -
I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?
Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331) -
I have followed the Apple Support instructions re these 2 errors "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?
Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99328)
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