My itunes won't recognize my ipad
my itunes won't recognize my ipad it continues to say that I need to install the device driver software. I tried restarting the computer, used different usb ports, reinstalled itunes and none of this has helped Please Help Me!!!
http://support.apple.com/kb/TS1538
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Similar Messages
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itunes won't recognize my new ipad, acts like it connects, but it isn't in the display for devices. I've unplugged, disconnected turned off, etc. It still won't recognize my ipad
Are you using iTunes 11?
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http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
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Windows and iTunes won't recognize my iPad outside of recovery mode
Okay, so there's a lot.
1) Unless I put the iPad into recovery mod, plugging in my iPad to my laptop gets no alert sound whatsoever, meaning it's not being recognized. The only thing that I DO get, is the iPad charging. However, there's more! My iPad sometimes appears like it's not even being plugged in, no charging, no recognition. But it's not my cable, I tried my brother's newer cable and the same thing happened. I plugged my cable into my wall charger and into a socket -- works perfectly.
2) Sometimes, the iPad would get detected by Windows and install drivers, but iTunes still wouldn't pick it up or start automatically. I checked into the device manager and Devices and Printers, it was listed there and the status said it was working fine. I tried updating the drivers, it said the drivers were the best ones available. This is no longer happening however, due to further developments listed lower.
3) I tried everything here: iOS: Device not recognized in iTunes for Windows and nothing works there. That includes uninstalling all iTunes/Apple related software in the specified order somewhere in the help sections, restarting the laptop, and then installing iTunes and restarting again. Didn't work.
4) I tried stopping/starting the Apple Mobile Device process in Control Panel>Services. No effect.
4) I tried the steps where you go into Common Files>apple>x>xdrivers and using the file there, but it would say it's incompatible or something to that effect. So that didn't work.
5) I restored my iPad without iTunes. When I attempted to restore the iPad with iTunes, it gave me an error message (4005,I think), and said it could not be restored. Full stop. Thus why I wiped the iPad using the option in Settings>General on the iPad itself. But wiping it achieved nothing.
6) I put my iPad back into recovery mode to get it recognized in iTunes and Windows again, where before I could get out of recovery mode, I can no longer do that and it appears to be stuck on that screen. Turning it off doesn't change that, because when I turn it back on, it goes directly back to the screen with the Cable + iTunes logo image.
7)Note again, that being in recovery mode will *almost* always allow my laptop and iTunes to recognize the iPad. If I look into Devices and Printers now, it doesn't show up as iPad, it shows up as Apple Mobile USB Device Driver. in iTunes, it shows up as iPad and I get the notice "iTunes has detected an iPad in recovery..."
8) My iPhone works fine and can update, get immediately recognized, etc. So I'm also sure there's no problem with my USB ports in terms of being functional.
Please help me. This has been really frustrating.You should use a USB port on the back of your computer when you connect. What other devices do you have connected to the USB chain (other than your keyboard and mouse)?
You need to read this article: http://docs.info.apple.com/article.html?artnum=305136 Even if no new driver is available for your computer, reload the USB Driver following the instructions in the article.
Once your iPod can be seen in Device Manager in Windows, change the drive letter on the iPod to something higher (try M or P) and then reformat it (FAT32 format, don't do a quick format). After this Restore it in iTunes. -
My itunes won't recognize my ipad on windows 7 with itunes 64 installed
I have itunes 64 installed with windows 7 and i just purchased a new ipad. When i plug in the ipad and open itunes, itunes says i need the itunes 64 version...i have uninsatalled and reinstalled the 64 version 3 TIMES..restared my ipad and computer each time and it still doesn't work!! HELP
refer to this:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923 -
My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?
Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
TS3274 Original iPad won't charge, won't update and iTunes won't recognize
I have one of the first generation iPads that won't charge unless it is completely drained of power. Also if after it shuts off from 0% power ifr any reason it gets turned back on while plugged in, it stops charging and won't continue to charge until the device is completely drained again. Also iTunes won't recognize the device AND it is operating under iOS 5.1.1 and says the software is up to date and won't update at all. I have tried different plugs, different computers, nothing works. Is my iPad just too old?
The failure to update isn't an issue. The iPad one is maxed out at 5.1.1.
The other issues may be an issue with the battery, or charging port or software inside. You may want to make an appointment to get it checked out, but even if what's broken is a manufacturer's defect you're outside of any warranty so the most you'll get is the offer of an out of warranty replacement for a fee. might ultimately be cheaper to put that money towards a new device.
Have you tried to give your iPad a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and see if that helps. -
ITunes won't recognize iPad in Windows 7 64bit
I am posting this in the hope it will help other people who have this problem. I spent 7 months trying to find out why iTunes wouldn't recognize my iPad. The only way it was recognized, is if I uninstalled iTunes and reinstalled it.Once I turned off my computer, the next day when I turned it back on, it wouldn't recognize the iPad.
A month ago I bought a iPad 2, and I had 3 months of phone support. Nothing the technition suggested worked. We went through all the fixes that are documented in Apple's solution pages. He decided to send it up to the engineers. They asked for me to give them about 4MB of info from my computer from various hidden folders. The engineers told him they noticed I had 5 Malware programs and an antivirus program. Also that my chipset drivers were out of date or misconfigured.
They told him to start by uninstalling each malware and antivirus, one by one, keeping iTunes open, but unpluggin the iPad before uninstalling, to see if it connected. I uninstalled the first one, which is called Super Malware, and it didn't work, then I uninstalled Avast (free, it requires a computer restart after uninstalling, so you have to open iTunes again), and I plugged in the iPad, and voila, it worked.
All that time, Avast was keeping my iPad from being recognized in iTunes. A few Antivirus programs interfere with iOS devices. If you are having trouble, try uninstalling antivirus and malware programs, one by one, to see if they are the culprit. It is time consuming doing it one by one, but it's the only way to find the one that is causing the problems. We never got to the chipset problem, so I don't know if that would help anyone, and you should be careful when playing around with upgrading drivers for chipsets. If you do, make sure you know what you are doing.Thanks! I had the exact same problem. i'd reinstall iTunes and it would work for a sync or two, then nothing. Uninstalling Avast worked!
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I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks
Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos -
We just added a new printer and bluetooth connection to our iMac. Now iTunes does not recognize our iPads as devices. Have already tried restarting everything. Any other suggestions?
You can try the steps recommended here: http://www.apple.com/support/ipad/assistant/itunes/
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So i have a 120GB MacBook that's about 4 years old (just updated to Snow Leopard--been working in Iraq, i'm a little behind).
Never had a problem with it.
I also have an iPhone 4 which i've had for about a year (up-to-date software as of about a month ago).
Never had a problem with it.
I've had iTunes for years of course (up-to-date).
Never had a problem.
1.
Now my iTunes won't recognize my iPhone since the Snow Leopard update.
iPhoto will recognize my phone, but iTunes won't.
Went through all the preferrences and i can't find anything that isn't set properly.
iTunes Helper is used during startup.
Everything seems fine.
Any help?
2.
I use a WD external hard drive to back my Mac up every week or so.
I recently realized that half of my pictures from iPhoto are not copied to the external.
They haven't been transfering over.
So i snooped through my folders and as it turns out, iPhoto hasn't been copying the pictures i import from my iPhone to iPhoto and saving them as .jpg files in the pictures folder (or iPhoto album or whatever) like i think it's supposed to.
My pictures folder has approx half of all my pictures in it, meaning at some point (probably 2 years ago) iPhoto stopped making the file copies of my imported pictures.
I do not know why.
No idea how to fix it.
If i were able to fix that (with your help), would all the pictures that haven't been copied automatically copy to my pictures folder once i had the issue resolved or would there be a lot of dragging and dropping?
I've been clumsily and sloppily copying all my pictures to a new folder on my desktop and manually transferring that folder to a thumb drive (which i keep in my pocket) and my external (just so i have them in some form) in case my computer crashes or a mortar shell lands on my room and blows my computer up.
Can anyone please help me with any of this?
I can't just stoll down to the Apple store to ask the Genius Bar (I'm in Baghdad) and i don't have Apple Care so no one will help me on the phone when i call Apple.
Thanks so much.hey mill1640,
Did you ever get your iPhone to register with iTunes? I just upgraded as well to Snow Leopard, and my my isn't recognized at all also.
If you did get this resolved, I would appreciate a little suggestion in the right direction.
Many thanks,
Josh -
My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!
What is the exact error message you are receiving?
B-rock -
How do i fix my upgrade error ? iphone 4 won't turn on to reload and itunes won't recognize
HELP! - I just tried to upgrade my iphone4 to iOS 5.1.1 and an error occured sometime thereafter. Now my phone is stuck in that initial (plug usb -----> itunes) graphic/picture thing you see when you turn your iphone on for ther very first time. I have windows vista, and to make matters worse, my itunes won't recognize my phone to finish 'the job'. ***? PLEASE HELP SOMEONE WHO KNOWS!!
Unable to Update or Restore
http://support.apple.com/kb/HT1808
Device Not Recognised
http://support.apple.com/kb/TS1538 -
Itunes won't recognize my ipod nano 2nd gen anymore?
itunes won't recognize my ipod nano 2nd gen anymore. it just charges it???
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
Itunes won't recognize iPod after installing MediaMonkey..
Hi,
I recently switched from Itunes to MediaMonkey, and I'm very happy. But my girlfriend still uses iTunes. And now her iTunes won't recognize neither her or my iPod when I connect either of them. Windows and MediaMonkey recognizes them perfectly. iTunes just comes up with this error message:
"The software necessary to communicate with iPod isn't correctly installed. Install iTunes again before installing iPod-software."
I've tried uninstalling and re-installing iTunes a number of times. I even tried uninstalled MediaMonkey, but nothing works..
PLEASE HELP ME, I'M GOING INSANE HERE =(Have you tried working through the steps in this article, in the order listed?
http://support.apple.com/kb/TS1363?viewlocale=en_US -
Itunes won't recognize ipod and videos gone
I have a 30GB Video Ipod and itunes won't recognize it. I have to keep putting the music files back in and converting them. Also the Movie and TV Shows I bought disappeared. I have a Windows XP Home Edition, and itunes 7. I downloaded itunes about 4 or 5 months ago, it that helps. My ipod shows up in my computer though. I want to know:
1. How can I get itunes to recognize my ipod
2. How do I get itunes to keep and remember my files
3. How do I get my videos back?
4. Which version of itunes should I get and how do I get it?Welcome to Apple Discussions!
This article addresses both error messages...
iPod shows up in Windows but not in iTunes
As for the iPod not turning off. Try resetting...
Reset iPod
After you reset it, wait about a minute and then try turning it off.
btabz
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