My iTunes won't sync my iPhone, iPad, or iPod

It charges, but will not sync or connect with Itunes.

I'm wondering if something is up because I have the same problem .... my iPhone4 will not sync correctly to my iTunes with musik.

Similar Messages

Mac iTunes won't sync to iPhone/iPad for voice memos

I got my voice memo from iPhone into mac iTunes music list. Now it won't sync back updating iPhone iTunes with it even though i have checked include voice memos. Same with iPad. Help???

Hi Go to settings itunes bottom of Page, sign out then Sign, back in. Go to itunes & Apps store, make sure Auto download, is on. Cheers Brian

ITunes won't sync my iPhone 4 or connect to iTunes store.

Hello, I have iTunes 10.7 and it won't sync my iPhone 4, it gets stuck at step 2 "making backup", it also does not connect to iTunes store, it keeps rolling "accessing iTunes Store" and nothing happens, I checked the diangostics options, it says "Internet connection verified" and "Secure link to iTunes failed".
Note that I use Windows Vista Business (Service Pack 2), and that I made sure that Windows firewall allows iTunes to connect to the internet via both ports 80 and 443.
Note: my iTunes still syncs my iPod Nano 4th generation successfully but it won't sync my iPhone 4.
Attached a screenshot of the diagnostics result:
And here's the full text for the diagnostics result:
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Compaq 6710b (GF938AT#ABA)
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0020A8FC0930EFD0
Current user is an administrator.
The current local date and time is 2012-10-08 16:04:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: eab554cbf76eb2e2ec28e21a578ba0f3
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {B602C183-338A-4993-9F30-1A0C6B9F6D2F}
Description:    Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address:    192.168.2.102
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.2.1
DHCP Enabled:    Yes
DHCP Server:    192.168.2.1
Lease Obtained:    Mon Oct 08 15:58:39 2012
Lease Expires:    Tue Oct 09 15:58:39 2012
DNS Servers:    192.168.2.1
Adapter Name:    {DBB9A141-05A5-4803-822E-B75F41D89847}
Description:    Broadcom NetLink (TM) Gigabit Ethernet
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 02:00:00 1970
Lease Expires:    Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
Please help, thanks.

Man! thank you so much! After applying that command the problem completely disappeared and now iTunes is working perfectly! I really don't know how to thank you! I have been suffering from this problem since more than a month ago, I even bought new albums and couldn't sync them to my iPhone!
Not only that, I had also other issues with iTunes like when Windows starts up the "Apple Mobile Device Service" always occupies %50 of the CPU usage, that issue has been resolved also.
I also had problems with Google Chrome, Google Chrome was not able to open a lot of pages i.e. hotmail.com, 9gag, and sometimes YouTube, but now it's working perfectly! Seriously what kind of magice command is that?!
But I also was able to recognize what was causing the problem, I'm using the program "Internet Download Manager 5.19", and after I applied that command and restarted my computer, this window appeared:
First I clicked "Yes" and it asked to reboot the system, after rebooting, all the old problems were back, so I recognized that IDM is what was causing the problem, so I applied the command once again, restarted my computer, and this time I clicked "No" to this window, and now everything is working just fine.
Thank you very much for your help, you saved my life!
Cheers

What can i do if iTunes won't sync my music to my iPod touch / iPhone?

After restoring my HD i installed iTunes again. When i tried to put my music back on my iPod i saw that some of the songs aren't on there anymore because iTunes won't sync it like it should...what can i do?

Sorry if i say this but honestly i'm really disappointed about everyone in this forum here because i was hoping to get help from someone but i didn't even get any reply to my question so i guess i'm gonna call the Apple support...

ITunes won't sync to iPhone 3GS, iTunes appears to be wrong version?

OK this is really weird, my dad updated to iTunes 9.0.3 last night and his iPhone to OS 3.1.3, I confirmed this by checking Installed Updates under Software Updates in System Preferences. Software Update also says that the system is up to date.
If I go to iTunes > About, the version shows 9.0.1, even after I have re-downloaded iTunes 9.0.3 from Apple.com and installed it successfully, it still shows 9.0.1!
It was working fine for him before the update, now it won't let him sync anything to his iPhone (except e-mail, contacts etc...). With apps it says they are not authorised and it removes the icon from the iPhone page (the virtual one in iTunes that let's you position your apps where you want them), with his songs/podcasts they get sync'd, it shows up as 76MB music in iTunes that's been sync'd to it. But I went to the iPod app and it says there is no content there.
I just deleted something called the "SC" folder, and it when I went to Store > Authorise computer, it says "You already have two computers authorised including this one". So just now I tried to sync an app on the freshly restored iPhone, and it says "iTunes can't sync these apps to your iPhone because your computer is not authorised".
Soo, does anyone have any suggestions?
EDIT 1: I updated my iTunes and iPhone OS 3.1.3 before he did and mine is working fine.
EDIT 2: It seems I can sync Photos just fine, I've tried one podcast, and a normal playlist (not a smart playlist) without success, it shows on the capacity bar that I have 1.19GB audio (in blue), ~180MB photos (in yellow) and ~196MB of other (in orange) and FREE is at 27.78GB.
EDIT 3: In the iPhone under Settings > General > About, it shows 0 songs sync'd which is wrong, but shows the correct amount of photos (280).

It appears to be fixed, he had multiple versions of iTunes installed (since he put his iTunes in a different folder) the iTunes icon launched the old iTunes, even though the new was installed. it's working now.

I have one playlist that iTunes won't sync to my iPad

I have recently created a playlist but it will not sync to my iPad.
I have tried restarting both my Macbook & the iPad, but each time they sync _only_ this playlist is left out.
The songs, unless they are in another playlist, also don't transfer.

I had the same problem. I scoured help and forum and found nothing that worked. Then I tried just changing the name of the one playlist that would not sync to iphone5 - and that worked. Don't ask me why. Good luck.

ITunes Won't Sync T.V. Show to iPod Classic

All of my videos have been converted to a specifically Classic 5th-Gen compatible MP4 format, and I've had no problem at all with all of the HUNDREDS of others in my iTunes library. But for some reason, one particular show just simply will not sync to my iPod, and I'm at a loss as to why.
Once again: None of my videos were bought from the iTunes store, and the dimensions, container, decryption, and absolutely all details about the video formatting is identical to the many, many other videos which have worked flawlessly as they were all created in exactly the same way, so file parameters should not be the culprit here.
I have my library set to sync only checked videos (due to space limitations) and have checked and double checked and triple-checked that this particular TV show is indeed checked when the iPod is synced. I've tried deleting all of the videos from the iPod and then syncing JUST this show, to no avail; I've also tried deleting and resyncing ALL the shows. No matter what I seem to do, iTunes simply will not sync this show. I don't get an "iPod will not play this file" error message or any kind of error message at all, and the videos play perfectly fine in iTunes. When I sync, the episodes just don't sync--they don't appear in the iTunes header saying "Syncing video 1 of 13" or whatever the numbers may be, and the sync says it finishes immediately. I'm really at a loss here.
The iPod is (I'm pretty sure) a 5th Gen iPod Classic, and the show is the first season of Metalocalypse. Does anyone have any ideas what the problem might be?

I FOUND A SOLUTION. at least, I was having the same problem as yall, and I found a solution that worked for me, I hope it helps yall too.
My issue was that music would sync to my devices, but some of the playlists would not have all of the songs in them that they should have had. I looked at the playlists, that I was having issues with, and they were all complex smart playlists. Meaning they had multiple levels of conditions in the smart playlist settings, and itunes 10 does not seem to suppor that. To fix it, I went through all of those smart playlists and made new smart playlists that had the same (or as similar as I could get them) conditions to my old playlists. I then re-synced my devices and all my songs appeared in my playlists.
I dont know why, but itunes 10 no longer supports some of the smart playlist rules that older versions of itunes did, so hopefully updating your smart playlists will fix this problem.
Best of luck guys.
P.S. if you dont know what I mean by 'complex' smart playlist, here is an example of what I mean:

IBooks and podcasts won't sync between iPhone, iPad, MacBook Pro

I have an iPad 2, an iPhone 5s and a MacBook Pro (Mavericks) - all are on the cloud and wifi sync, all permissions are there, settings are correct. The iBooks issue I had was between the MacBook and the iPad - I put some PDF files into iBooks on my MacBook and when I went to the iPad they were not there. Even after syncing, connecting directly to the MacBook via USB - nothing. They are there now, but I have no idea how that happened. I tried that a week ago.
This morning on my commute into work, I added a couple of podcasts to the Apple podcast app on my iPhone 5s. When I got into the office and went to the podcasts app on my iPad, they were not there. Even after syncing on wifi (I don't have my MacBook with me so I haven't tried direct syncing).
Am I misunderstanding how the wifi syncing works altogether? Or is my iPad the issue? Any help is appreciated!

Hi vichochile,
If you are having an issue with syncing your new iPhone with the information that is in iCloiud (and on your other devices) we should make sure that iCloud is set up correctly on the iPhone. See this page for directions -
Apple - iCloud - Learn how to set up iCloud on all your devices.
Thanks for using Apple Support Communities.
Best,
Brett L

HT1444 iTunes won't sync my iPhone!

I have 10.5.8. How do I upgrade to Mountain Lion? Right now, I can't sync my iTunes with my iPhone because I need a newer version of iTunes. However, I can't get the newer version of iTunes, because I have an old OS X version. What do I do?

Man! thank you so much! After applying that command the problem completely disappeared and now iTunes is working perfectly! I really don't know how to thank you! I have been suffering from this problem since more than a month ago, I even bought new albums and couldn't sync them to my iPhone!
Not only that, I had also other issues with iTunes like when Windows starts up the "Apple Mobile Device Service" always occupies %50 of the CPU usage, that issue has been resolved also.
I also had problems with Google Chrome, Google Chrome was not able to open a lot of pages i.e. hotmail.com, 9gag, and sometimes YouTube, but now it's working perfectly! Seriously what kind of magice command is that?!
But I also was able to recognize what was causing the problem, I'm using the program "Internet Download Manager 5.19", and after I applied that command and restarted my computer, this window appeared:
First I clicked "Yes" and it asked to reboot the system, after rebooting, all the old problems were back, so I recognized that IDM is what was causing the problem, so I applied the command once again, restarted my computer, and this time I clicked "No" to this window, and now everything is working just fine.
Thank you very much for your help, you saved my life!
Cheers

My iTunes won't sync with iPhone 4s. Anyone help?

I've selected and deselected in iTunes.
I've switched devices on and off.
I've phoned a friend.
I've been on settings on both devices to check that they can communicate with each other.
Help please!!!

This is a known problem that is affecting many 4S owners, including my wife and me. If you read the forums there seems to be no single fix, and often no fix at all. On our phones the music app won't even start without crashing, and we wake up every morning to a message that our phones haven't been backed up to iCloud in X number of weeks, so we need to plug it in and connect to wi-fi (which they were all night). Apple has essentially broken the 4s for many users with iOS 7, so we have to sit tight and hope for some programming crumbs to dribble our way with a bug fix, or upgrade.

Itunes won't sync to my brand new ipod classic. It says "The Ipod cannot be synced because it cannot be found.

I have been onto Apple by phone, and into the Apple store where both of them recomended that it gets replaced. I did, got a brand new ipod classic, and i still have the same problem.
I have attempted to restore, but it won't let me for the same reason.
On a couple of occations it starts to sync!! however it goes through practicly the whole syncing process (12,000 songs, heaps of videos) and then just freezes up! The little rainbow orb spins forever until i have to force quit.
I have had my old ipod and my partners ipod regestered and used on the one itunes with no complications whatsoever, our old ipods sync perfectly with no problems at all.
very frustrated.
Is it my Ipod Box?
Or is it Itunes?
or does it not like me having more than two ipods registered?
with the last new ipod which was replaced and the current new ipod that's a total of 4 ipods regestered on the one itunes
My partner has a Dell Laptop with Microsoft. I downloaded Itunes on there, ripped one cd, formatted the current new ipod, and it synced the one cd i ripped with no trouble at all.
Has anyone else had the same problem with their Ipod Classic?
Mick

Is iTunes up to date (10.7)? Have you tried plugging the iPod into a different USB or using a different USB cable?
I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread to check your Hard Drive's health. He always covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

ITunes won't sync purchased songs to my iPod after Time Machine restore?

The hard drive on my MacBook Pro went bad. Lucky for me, I had made backups with Time Machine. I got a new hard drive and restored everything from the backup, via a migration.
I just went to sync and charge my iPod and it refused to sync every freaking song that I've ever bought from the iTunes Store. 77 of them. In fact, it erased them from my iPod. I'm really very unhappy about this, is there some way to fix it?

Choose Authorize Computer from the Store menu in iTunes or play a purchased song, supply your account information, and sync the iPod.
(29667)

I'm having trouble syncing my iphone/ipad or ipod with my computer.

I have windows 8 i tried to install n reinstall itunes. I reset my phone. Restore my previous update on my computer but still the same it doesnt work. It keeps crushing. Pls. Help

See Troubleshooting issues with iTunes for Windows updates.
tt2

I have installed itunes but get massage coming up saying cannot be used because required software is not installed, run itunes installer to remove itunes, then install itunes again. I have done this but still not able to connect my iphone, ipad or ipod.

I have installed itunes, but when connecting the iphone, ipad or ipod it states the following:-
Connot be used because required software is not installed run itunes installer to
remove itunes, then install itune again.
I have done this on a number od times, but still having the same message coming up.
Please can you help me.
Kind regards
Caroline Jones

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

My old computer crashed and I imported my music to my new computer. Now iTunes won't sync the music in my library to my iPhone. How can I fix this?

I hadn't synced my iPhone yet to my new computer after buying some more music. When I went to sync, with that computer, it asked me to delete all the old music that had been from the old computer. I had been through this before with no problems so I had my phone's music wiped and was ready to resync my entire library. Everytime I try, though, it only completes the back up step, and the determing which songs to sync step, but it won't actually sync the music and just says it's done.

Your iPad is married to its now deceased old computer. This is the reason for the necessity of a backup for your computer, which your iPad is not.
Your iTunes Store and App Store purchases will not be lost. Just don't "erase and sync" when you sync your iPad to your new Mac:
If you want to move the iTunes Store purchases on your device to the new computer, choose "Transfer Purchases." The new computer must be set up with your iTunes Store account and authorized to play your iTunes Store purchases in order to transfer your iTunes Store purchases.
Read this for more information:
Using iPhone, iPad, or iPod with multiple computers

My iTunes won't sync my iPhone, iPad, or iPod

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