My Itunes won't turn on...error message pops up saying something about Quic

Quicktime needs repaired or installed. Everytime I try to install or repair Quicktime though nothing happens.
The problem started when I was asked to update the latest version of itunes. Since then, I have not been able to access Itunes.
Any help would be GREATLY appreciated! I am cumputerdumb....LOL

Hello. Below is a list of assistance.
If you have not done so yet launch Control Panel - Add/Remove Programs. And uninstall the following programs in the following order.
Keep in mind names could be slightly different then listed or not in your list at all. So simply move down the list if you can not find it. Once the list is done reboot. And then download Quicktime and Install link provided below. Then download and Install iTunes latest version.
As stated earlier you want to download the Quicktime stand alone. Not the Quicktime+iTunes.
1. Uninstall the following Apple Software in the following order to help reduce reboots
-Apple Mobile Device Support
-Apple Software Update
-Bonjour
-Windows iPod Updater (Name might be different but look for anything with the word iPod)
-MobileME Control Panel
-Quicktime
-iTunes
*Now reboot the computer
2. Download Quicktime Stand Alone - http://www.apple.com/quicktime/download/
3. Download latest iTunes - http://www.apple.com/itunes/download/

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