My itunes won't work after i downloaded Itunes version 7.6.1

When i downloaded itunes version 7.6.1 it asked me if i wanted it to restart my computer or restart it myself i said restart my self and after i restarted it i looked and the regular icon for itunes wasn't there. it was different and then i tried clicking on it to open it but when i do a box pops up and it says "this action is only valid for products that are currently installed" what does that mean? and how can i fix it so my itunes works?

This one is easy. The shortcut is for the old iTunes, that is why it won't work.
I assume you are using Windows.
If so, go to the bottom left of your screen and click the start button. Go up to programs and hold your cursor over it. A list of all your programs should pop up to the right. Move the curso over to iTunes. There should be an "about iTunes" and an iTunes logo there. Right click on the iTunes logo and click create shortcut (you can also just drag it out to your desktop). That will give you a desktop shortcut for your new version.

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After downloading iphone pictures to desktop, itunes won't open. I downloaded itunes 10.6 (64bit) but get "Do you want the following program to make changes to your computer?" Apple Inc. I've clicked "yes", restarted the computer, and still no luck.

after downloading iphone pictures to desktop, itunes won't open. I downloaded itunes 10.6 (64bit) but get "Do you want the following program to make changes to your computer?" Apple Inc. I've clicked "yes", restarted the computer, and still no luck.

I also have the same problem, but the Software Updates tool doesn't recognise that Quicktime is out of date. Have you tried downloading Quicktime 7.7 Leopard from http://support.apple.com/downloads/#quicktime as this worked for me...?

How do i get my ipod touch to work after i downloaded itunes and plugged it in?

How do i get my ipod touch to work after i downloaded itunes and plugged it in?

This sounds like your problem:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above from:
http://support.apple.com/kb/TS3694

ITunes won't open after I downloaded 11.2

I've hemmed and hawed about updating my iTunes for a while, and the latest glitch made me wish I listened to my instincts.
After upgrading from 10.7 to 11.2, iTunes keeps crashing within a few seconds of its opening.
Here's the 11.2 Windows error message I keep getting upon the iTunes crash:
Problem signature:
Problem Event Name:    BEX
Application Name:    iTunes.exe
Application Version:    11.2.2.3
Application Timestamp:    5383f31a
Fault Module Name:    StackHash_0a9e
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Offset:    00000008
Exception Code:    c0000005
Exception Data:    00000008
OS Version:    6.1.7600.2.0.0.768.3
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Much appreciated if someone can help resolve; I've already tried reinstalling, uninstalling+reinstalling and reverting to 10.7 (but that version won't open since the library file's already been updated by 11.2 & thus, unreadable by 10.7.)
Thanks!

found this in another post and it worked for me;
OK, so right after posting this I found this advice by complete chance:
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
I opened itunes in safe mode, turned of "show itunes in the cloud purchases" and now itunes works as normal, which is great. I checked on my girlfriends side of the computer and that box was unchecked on hers which is why it had been working. I don't use the cloud for anything so I can only assume that itunes was trying to communicate with a cloud (account?) that does not exist and that conflict was causing the program to crash.
If anyone has a better explanation for the Show iTunes in the Cloud purchases feature and why it was messing up my itunes I would love to hear it. Thanks.

ITunes won't work after updating to iOS 8.3

After updating to iOS 8.3 my iTunes App on my iPhone 6 Plus and iPad Air now both don't work.
If I go to play an sample of a song, the little square box with the cover on spins around and then spins back around and no music will play. I'm all so unable to play any music that I've already purchased via iTunes on my iOS devices.
Any comments on what could be causing this?
All so, on another note. My friend has just updated to IOS 8.3 and he just noticed that he no longer even has the iTunes App on his iPhone 5.
Thanks.

After posting this, I've since found out that my iOS iTunes App on my iPhone 6 Plus works all OK when on WiFi, it just won't work when on the data/3/4G connection.
Anybody else having this same issue since updating to iOS 8.3?

Itunes won't work after upgrading to Mac os x 10.7

How can i fix itunes, it won't open after upgrading to Mac OX lion??

Downloaded and reinstalled. Still crashed instantly after trying to open or create a document. Below, from Crash Report:
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000044
Crashed Thread: 7
Thread 7 crashed with X86 Thread State (32-bit):
eax: 0xb0427d48 ebx: 0xb0427c38 ecx: 0xb0427b38 edx: 0xb0427b3c
edi: 0x00000009 esi: 0x00000000 ebp: 0xb0427b18 esp: 0xb0427ae0
ss: 0x0000001f efl: 0x00010283 eip: 0x94bc9f4b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000044
Will attempt your suggestion.

Itunes won't work after upgrade

ok, i'm an idiot and upgraded to itunes 6.0. before today everything was working great, then after the upgrade itunes won't open anymore. any help would be great!!!

I am having the same problem - if anyone knows what the problem is I would appreciate it.

Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

So this morning I downloaded iTunes 7.3.1, but I winged it as usual. And I only winged it because the option to upgrade was in Korean, and for some reason I can't change it to English. But anyway, I updated as usual and my computer restarted. Then I tried to open up iTunes and I got a error report. And it took me to a Windows Error Reporting and said the problem was my hard drive. And said to go to run, type in EVENTVWR, and double click on application and than double click on an event ID of 1005. That didn't work, so of course my iTunes and Quicktime(which won't install even after I tried to repair it) arn't having a temp. problem. So I tried the second solution and typed in CMD after I clicked run. And then a black window popped up and I was suppose to type in chkdsk /f, but when I tried to start typing the window just closed itself. And after I got home this evening, I tried opening iTunes and it said to reinstall iTunes and I did. So I tried opening it agains after I reinstalled it, and the same error popped up and quicktime still will not open.
So any suggestions on what to do?
Sony Windows XP
Sony Windows XP

Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Itunes will not launch after re-downloading itunes with quicktime

can someone please help me, i am new to this forum, but i have been sitting here all of this afternoon, trying to figure out just why my itunes will not launch ! i have read some of the advice from here already, i have gone to the apple website & downloaded the itunes w/quicktime, but, i still get that message:
itunes has encountered a problem & needs to close down. please tell microsoft about this..........so, please tell me that there's hope for me & my problem ???? it's been working fine until now....i added christmas music to my ipod just about 2 weeks ago...and now , itunes won't even launch !
dell dimension dim2400 Windows XP celeron(R) cpu , 240 ghz, 1.00gb ram
dell dimension dim2400 Windows XP celeron(R) cpu , 240 ghz, 1.00gb ram

please disregard

ITunes has stopped working after upgrading to latest version.......

I recently upgraded my iTunes software but ever since I did that, I keep getting an error message that says, "iTunes has stopped working". I have included the info from the error. I am using Windows 7 64-Bit. I hope someone can help me with this. I miss my iTunes.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.2.0.34
Application Timestamp: 4d6dd34e
Fault Module Name: icuuc40.dll
Fault Module Version: 4.0.0.3207
Fault Module Timestamp: 4d3b6a8e
Exception Offset: 00073335
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: e043
Additional Information 2: e0436f8e95924b8cc03f3b6e8fbccbe6
Additional Information 3: 3521
Additional Information 4: 352153d1c7a000354229557e718745c3
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi and welcome to Apple Discussions, KLH.
There are a few threads discussing this issue, including this one -> http://discussions.apple.com/thread.jspa?threadID=2771714
That thread and a few others mention downloading the DLL from another site. Heres a direct link to the workaround/fix -> http://discussions.apple.com/messageview.jspa?messageID=13162938&stqc=true
Also, there was a few posts asking what time zone people are in. What timezone are you in and is the computer updated?
WTH.

ITunes won't work....itunes.msi unavailable... please help!!

It all started when I needed to install iTunes again for an iPod I wanted to sync. It told me "The feature you are trying to use is on a network that is unavailable" or something like that. It then asked to me enter the path to the folder containing "itunes.msi". I thought I found that path (actually multiple paths) and I tried enetering each one to no avail. Now my iTunes won't even load and everytime I try and run it it says, "This action is only valid for products that are currently installed." Can someone please help?!?!?
Dell Windows XP

Right mouse click the iTunes icon and select "Run as Administrator"

ITUnes won't work after Safari update

after today's Safari / Security update iTunes just won't open
anyone else having the same problem? Any suggestions?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Itunes won't open after i download it. How do I Fix it?

I can't really figure it out because i have tries turning off Norton and tried to reconfigure some other internet security but nothing seem to work. I looked at some other posts and they didn't seem to help me. It is a Windows XP computer, Toshiba. It occured when i was trying to update and i had to restart. After i had restarted i couldn't get back into it. It looked as if it were loading and then the loading goes away. The file keeps saying that a file is missing: please redownload. I have uninstalled it and redone all it said to do and it still doesn't work. If you can help please answer this.

YEAH THAT REALLY HELPED AND I FOUND THIS TOO FOR WINDOWS USERS!!
Turn Norton 2005's Personal Firewall OFF, (turn it OFF Permanently until your ready to turn it back on) then click CONFIGURE.
Under the PROGRAMS tab remove any reference to Apple iTunes or iTunes or iTunes Helper Module or anything related. and reboot.
After coming back go back to Norton 2005's Personal Firewall, click CONFIGURE. Under the PROGRAMS tab click ADD at the bottom, a SELECT A PROGRAM
window will pop up. Add the following files one at a time, iTunes.exe, iTunesHelper.exe, QuickTimePlayer.exe, qttask.exe, QTInfo.exe. The last 3 are found
in your Quicktime folder where that is in your system. Click OK. Turn Norton 2005's Personal Firewall ON, and try starting iTunes again.
This worked for me. It seems the Quicktime files were never automatically entered into my Norton 2005's Personal Firewall allowable programs listing. Adding them
manually should help. I also noticed that from my previous version of iTunes the program listed in the Firewall was named Apple iTunes and not iTunes after I upgraded to 6.
Let me know if this works out.

Just loaded Lion on my iMac 2 days ago. The whole computer is on valium now. iTunes won't work right. Downloads fail. I AM SO FRUSTRATED I COULD CRY. I hate this.

I just loaded Lion on our iMac 2 days ago and it was the worst thing I have ever done.
How do I uninstall or remove it and go back to Snow Leopard?
I can't get any help right now due to time zones. I have an Apple Care account that isn't doing me any good.
I HATE LION.
iTunes keeps timing out on an update download stating a 685MB download will take 7 hours.
EVERYTHING is slow slow slow like a pc.
I hate this thing.
How do I get rid of Lion and go back to Snow Leopard.
I don't even care about the $29.95, just give me back my old computer!!

leannfromspokane wrote:
I want Snow Leopard back.
This is perfectly understandable. Please ignore the users that try to convince you that Lion is good. It isn't as of 10.7.1 . For production work I highly recommend using Snow until Lion gets its major bugfix update which is not on the horizon as far as "End Users" can foresee. Dev-talk is not allowed here, well they all swear 10.7.2 will do the wonders.. anyhow.
If your Mac was shipped with Snow preinstalled, then you must have either a Restore DVD or a USB thumbdrive. Apple delivered the DVD with all optical-drive equipped macs and the usb for the MacBookAir etc, that don't have a drive.
The procedure would be in all cases to boot the Mac from that recovery medium, thus landing inside Snow's installer which would give you the option to launch disk utility, erase the partition and install Snow onto it .
Your personal data needs to be backed up before , and I do not recommend using Lion's timemachine for that but just copy the complete User Profile Folder with your name to a external drive for example. This will then include your documents // pictures // itunes media // library and so on. All that can be copied back to the same folder names in Snow .

ITunes won't work after latest update on Windows 8.1

I downloaded the latest update for iTunes yesterday on my new Windows 8.1-enabled laptop, and now, even though I can start the application up, doing literally anything freezes it up and requires a manual restart. It is literally completely broken. I need to find a solution immediately, or I might have to start using different software.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

My itunes won't work after i downloaded Itunes version 7.6.1

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