My itunes wont open what do i do

what do i do if my itunes wont open on my mac book

first of all you want to back up all music files before you uninstall itunes. if it wont let you uninstall itunes then right click on itunes in your applications folder, then get info, then go to the bottom and change all permissions to read and write. then close and try to uninstall and reinstall. if that doesnt work then this does :
open apps, go to utilities, open terminal and cut and paste or type in these 3 commands, hitting return after each one.
(first type) killall iTunes
(then hit return)
(then type) killall "iTunes Helper"
(then hit return)
(then type) sudo rm -rf /Applications/iTunes.app/
(and hit return)
after the last one you will be warned and asked to enter your password. do it.
once completed you will see on your itunes icon with a ? shadow inside it.
drag it off the dock and it goes poof.
then download itunes from apple.
if they wont let you download 11.1.5 itunes then use 10.7 Download it from Apple here.
and then install and upgrade to 11.1.5 from there. this is the method i used when my itunes just bounced after installing mavericks. it takes only minutes and your itunes will be as right as rain. enjoy.

Similar Messages

  • Hi, im trying to update my itunes to the latest update 2013 and i keep getting the error 2324 and now my itunes wont open at all...did i loose all my media i dont know what to do next please anybody help me thanks

    hi, for the last 3 hours i ve been trying to install and update itunes to the lates update....before my itunes would open just like i want it to  and ever since i tried updateing to the new software my itunes wont open i get a code 2324....i realy dont want to have to put itunes on a diferent computer....please help on what to do to fix this and get my library back cause it wont open....please desperately need help
    Laura Brown

    The first step is to try this Microsoft fixit:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    If that doesn't work we will have to try something more complicated. It is a could not open file error message from the installer.

  • TS1717 help itunes wont open i tried trooubleshooting and it says its incompatible what do i do?

    help itunes wont open i tried trooubleshooting and it says its incompatible

    bmr1296 wrote:
    i have to answer my security question which i forgot, what do i do?
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1768 I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!

    I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!

    Hi did you ever get a solution to this problem? Having the same issue myself!

  • ITunes wont open Error -200

    yep
    well there i was opening iTunes
    and BLAMMO !
    ITunes wont open
    error -200
    what am i doing wrong now
    also coincedently my sound output aint working

    Also, I have not moved any files since updating. Still won't do anything.

  • Can anyone help? itunes wont open and i need music!

    hello im new to this so excuse me if im rambling.
    Ive recently updated software when turning on my mac when it offered it automatically and now my itunes wont open. A box comes up saying " the application itunes quit unexpectedly. other applications are not affected. click reopen to open the application again" blah blah...
    And of course it wont open if i repeatedly try.
    Can any of you lot tell me what i can do to rectify this and save me a whopping £35.00 that apple isists on getting if you want any help from them via the old phone!
    Thanku thanku thanku if u can shed some light on this for me!
    emac   Mac OS X (10.4.8)  

    You did not indicate the name(s) of the automatic Software Update. Was it just an iTunes update?
    Run the Repair Permissions (Applications/Utilities/Disk Utility) then Restart your computer. Relaunch iTunes.
    If iTunes fails to open, disconnect any Firewire/USB peripherals (except Mouse) and reinstall that same version from the Apple Downloads Website, then repeat the above Repair and Restart.
    DIXIE
    15"iMacG4/800/60GHD/768MB-12PB/867/60GHD/1.12GB-G3/400/1GB   Mac OS X (10.3.9)   AE network

  • Itunes wont open. itunes has stopped working message Please help!!

    I had itune 10.1 working just normal, and suddenly it wont open. 
      even before that, 1st problem i had  was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!!  still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
      " stopped working"  
    Problem Event Name:
    BEX
    Application Name:
    iTunes.exe
    Application Version:
    10.6.1.7
    Application Timestamp:
    4f71aced
    Fault Module Name:
    cryptdlg.dll_unloaded
    Fault Module Version:
    0.0.0.0
    Fault Module Timestamp:
    4549bd25
    Exception Offset:
    69431040
    Exception Code:
    c0000005
    Exception Data:
    00000008
    OS Version:
    6.0.6002.2.2.0.768.3
    Locale ID:
    1033
    Additional Information 1:
    fd00
    Additional Information 2:
    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:
    fd00
    Additional Information 4:
    ea6f5fe8924aaa756324d57f87834160
    and another report: "stopped responding and was closed"
    Description
             A problem caused this program to stop interacting with Windows.
    Problem signature
    Problem Event Name:    AppHangB1
    Application Name:    iTunes.exe
    Application Version:    10.5.0.142
    Application Timestamp:    4e9243f2
    Hang Signature:    6a2d
    Hang Type:    2048
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    1033
    Additional Hang Signature 1:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 2:    1748
    Additional Hang Signature 3:    8fb4784d6c7db48473361b5a4e821ea6
    Additional Hang Signature 4:    6a2d
    Additional Hang Signature 5:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 6:    1748
    Additional Hang Signature 7:    8fb4784d6c7db48473361b5a4e821ea6
    PLEASE HELP ME.....  MUCHO GRASSYASS!      

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • ITUNES WONT OPEN COMES UP WITH ERROR MESSAGE

    ITUNES WONT OPEN COMES UP WITH ERROR MESSAGE (send error report one)

    some preliminary questions aimed at narrowing in on possible culprits.
    try launching your QuickTime. does it:
    (a) launch perfectly fine?
    (b) fail to launch with an error message? (if so, what does it say?)
    (c) exhibit other peculiar behavior? (if so, could you describe it for us?)

  • ITunes wont open from my external hard drive onto my new laptop

    i have an external hard drive connected to my desktop with all my itunes music on there. but when i connect the external to my new laptop, itunes wont open. it says i dont have itunes support or something like that. and the reason i have my music on the external is so i CAN open itunes from another computer. but this isnt happening right now. someone please help.

    yea it is an error 2
    Many thanks.
    We'll try a "standalone" installation of Apple Application Support, then. (It may not install, but at least we'll have a better idea of what the problem is, based on any error messages we might get.)
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us no what it says. (Precise text, please.)

  • Itunes wont open need help backing up music on external hard drive

    My itunes wont open after upgraded to 8 , ive uninstalled and reinstalled itunes and quicktime and still wont work. i found a topic to possibly help me but i dont know how to tranfer my music to an external disk drive without being able to open itunes. i am getting so frustrated. please help

    A usb hard drive that Windows sees doesn't need software for a simple back up.
    Format the hard drive Disk Management, if it doesn't come already formatted, and then drag and drop the iTunes folder and whatever other data you want to back up to it.
    What you're describing doesn't sound like something iTunes did. If you're having general install troubles you have another problem with your system and it's time for a little troubleshooting to find out what's really going on.

  • TS1424 my icons itunes wont open so i removed program and downloaded new itunes and it still wont open

    my icon itunes wont open so i removed it and downloaded it 3 times and it still wont open

    Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

  • ITunes wont open it says...

    iTunes wont open it says...
                    iTunes cannot run because some of its required files are missing. Please reinstall iTunes.
    HOW DO I DO THAT?
    AND HOW WILL I KNOW IF IT KEEPS EVERYTHING THE SAME?

    I am having the same issue today with the error message:  "The software required for this iPhone is not installed correctly.  Please reinstall iTunes to install the required software". 
    I have done the "Repair" as you and KStyles513 suggested, and restarted my computer (did both procedures twice) but that did not work.  I am still getting the same message.  Today I get this message.
    When the message appears, iTunes does open but when I click OK my iPhone dissappears from the Devices and I cannot see it again.
    iTunes 10.5.2.11 is the version I currently have loaded.  I'm using a Windows XP platform, all updates are current.
    What can I do to fix this?

  • Itunes wont open or reinstall..

    My itunes wont open in windows so i uninstalled it..but wont let me install it either..anyone else have this prob.. ?????

    Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • Itunes wont open because of Data Execution Prevention?

    itunes wont open because of Data Execution Prevention?

    Hello, ollieallen.
    I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8.  Completely uninstall all components of iTunes and then reinstall the program. 
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Cheers,
    Jason H.

  • TS1277 my itunes wont open beacause of a Data Execution Prevention harming my pc

    My itunes wont open because of a Data Execution Prevention harming my PC. What can i do?

    I had the same issue after my recent update of iTunes.  I didn't update Quicktime 'cuz I don't use it much (or at all).  On another thread discussing the same issue, I saw that the Quicktime installation can affect iTunes.  So I downloaded the latest Quicktime, installed, redooted - issue fixed (for now). 

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