My itunes wont update my factory unlocked iphone 4

for some reason it tells me my iphone is not eligible for the requested build. all computer software is up to date and phone will update using other mac but no on mine and help would be appreciated

tools is at the top of the apple updater but dont get your hopes up

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If I update my factory unlocked iphone 4 to iOS 7, will it have to be unlocked again?

Hi, I have an iphone 4 factory unlocked running iOS 6.1.3, if I update it to iOS 7, will I have to pay to get it unlocked again or will it still be unlocked for use afterwards?

MRaza91 wrote:
okay, but just to be safe, how can we be sure that our phone is fatory unlocked? because my cousin apparently had a factory unlocked iphone 3g and updated it iOS 6.1.3 and it got locked
Your cousins phone was therefore not, in fact, factory unlocked. An iPhone sold directly by Apple as unlocked will never lock because of an iOS update.
An iPhone unlocked by going through proper procedures and channels with the carrier to whom it was originally locked will never lock again because of an iOS update.
An iPhone hacked to unlock it (which is unlocked by ANY other means then the first two) will lock again whenever iOS is updated.
If I had to guess, I would say 90% of privately sold iPhones sold as "unlocked" are in fact merely hacked to unlock them, and WILL relock when updated.
Some iPhones sold in Europe are also sold as "SIM free" and contract free, but do in fact lock to the carrier of the first SIM inserted in them. No contract, or "SIM free" does not mean unlocked.

HT201541 itunes wont update or restore my iphone 5s on my windows 7 pc

im running windows 7 0n an asus laptop ive got the latest iTunes and im trying to update my iphone 5s

Hello HOTSHOT69R,
After reviewing your post, it sounds like iTunes won't update the iPhone. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Resolve iOS update and restore errors in iTunes - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HT201210 Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.

Was it purchased from an official Apple Store, not a reseller? Only Apple Stores sell official factory unlocked phones. The others sell hacked to unlock phones, and the unlocking is unstable.
Try these steps, as needed:
1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings.
3. Replace SIM card (and reset network settings again)
4. Restore Phone in iTunes using a backup
5. Restore in iTunes as new, without using a backup

Can not update 5.1.1 to 6.0 on factory unlocked iPhone 4S - An unknown error occurred (-1) (21)

HI all,
for the first time, one of my Apple products is making me mad.
1.) I have an factory unlocked iPhone 4S running 5.1.1
2.) When I try to update, it (MacBook Pro running 10.8.1) extracts the software and then after a few seconds it shows me (An unknown error occurred (-1))
3.) When I put the phone in DFU Mode and try to update it shows me (An unkown error occurred (21)) - The iPhone freezes at the Apple Logo
I have downloaded the IPSW again (Yes I am sure I have the one for iPhone 4S), have downloaded and installed iTunes 10.7. Further I have installed iTunes fresh on a another Laptop (iTunes 10.7 on Windows 7) - Same behavior there.
The funny thing is, when I restore the iPhone to 5.1.1 it restores it without any problem. I have also tried to first make a restore on 5.1.1 and directly on 6.0. Same problem.
PLEASE HELP ME!
Cheers
Peter

You might try using RedsNow to put it in DFU mode.
Where did you get the .ispw file?
http://appldnld.apple.com/iOS6/Restore/041-7181.20120919.lEuOK/iPhone4,1_6.0_10A 403_Restore.ipsw
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

How do I get a factory unlocked iPhone 3GS out of (connect to iTunes) mode?

How do I get a factory unlocked iPhone 3GS out of recovery (connect to itunes) mode?
Once the iPhone 3GS is in DFU mode and plugged into iTunes, the restore and update process begins. The restores process are as followed:
Extracting software > Preparing iPhone for restore (blank screen) > Preparing iPhone software for restore > Restoring iPhone software > Verifying iPhone restore > Restoring iPhone firmware > The iPhone cannot be restored. An unknown error occurred (1).
I clicked on the more information tab and was taken to a website with some troubleshooting. I did what they suggested (based on the error #) and still no luck. I’ve tried to restore and update about 10 times now but the same message keeps coming up at the end. What should I do now?
P.S: I have the latest version of iTunes (11), my windows is up to date etc ...

CDiiva wrote:
The iPhone cannot be restored. An unknown error occurred (1).
This Error message is indicative of a Hardware issue. The device may need Service.

How to activate my factory unlocked iPhone without connecting to iTunes.

My brother just bought a factory unlocked iPhone 4 because he is moving to Italy for 3 years and he just got out there got a GSM Microsim from WIND a local carrier and after entering the sim pin it keeps saying unable to activate. He is on a wifi network as it says for him to be yet it still isn't working. I know if he plugged it in to iTunes it would work but he left his MacBook pro here in the states until he needs it in January. If anyone could help that would be greatly appreciated. Thank you

If it's running iOS 5 it should be able to activate without the need to plug it in to iTunes. There may be an issue with the WiFi network he's on at the moment. Assuming he has a data plan, he should be able to activate it over 3G, I believe. Early on after iOS 5 was released, there were a number of reports in the US that people on AT&T were not able to activate their phones after updating over the Internet (WiFi) but WERE able to activate them while connected to the AT&T 3G network.
If he can't do it over 3G, have him try another WiFi network. Without knowing the details of the network he's using, it's hard to offer advice. Hotels and public hotspots may not be the best place to try it as they rarely (in my experience) have things configured and working well. It may well be that the network he's on wants him to authinticate and agree to their terms (usually done in the browser) before it will allow an outside connection. That's not going to work well when he's trying to activate the phone.

Changing sim in a factory unlocked iPhone- connect to iTunes?

Can someone please confrim as I am getting mixed messages from Apple and other users. I have bought a factory unlocked iPhone 4 from the online apple store (Canada) and activated it with my Canadian (Telus) micro sim by connecting it to iTunes. Works fine. When I travel to another country and get a new sim will I have to connect iTunes again to activate the iPhone with a new sim (eg. AT&T or T-mobile)? Some say that I need to only activate once and then I am free to pop in any micro sim (Canadian or Foreign) without going through iTunes prompt again. Others tell me that i will have to bring my computer with me to connect with iTunes to activate the new sim. Also I was told by apple that i can't stick a new AT&T sim in in iPhone 4 to activate the phone while in canada because I need an active carrier signal. I will have to activate in the US. Is this true?
You folks with unlocked iPhone 4 s please chime in and tell me your experience. Your help is gratefully appreciated.
Cheers!
ian

The problem is sloved. Turns out that Apple sent me a replacment iPhone 4 that was only unlocked to Canadian carriers. The iPhone 4 you buy on the apple.ca online store comes world wide unlocked. At first they were trying to tell me that the apple online phones are only unlocked to Canandian carriers but this was confrimed with sales that no they are world wide unlocked. Apple updated my profile for the iPhone4 and now I can stick any sim (Rogers, Telus, Bell, A&T, T-mobile) into the iPhone 4 and there is NO prompt to connect to iTunes. Also confirmed that you do not need to be near an AT&T carrier signal to have the iPhone activate. I was in Canada and stuck in an AT&T sim and it found Rogers on roaming and it was fine.

My factory unlocked Iphone 4 got locked after 4.3.2 update, How do I unlock it?

"factory unlocked Iphone 4 got locked after 4.3.2 update, How do I unlock it?"
Do I have to use the apple's fast lane to resolve the issue or is it something that can be resolved quickly using the ITunes or combination of power and home key please advice...

From where did you purchase the iPhone? Are you certain it really was factory unlocked? I can't say that an iOS update couldn't inadvertently lock an iPhone, but more commonly it would happen with a jailbroken iPhone. If by "from Irvine" you mean Irvine, California, then you don't have a factory-unlocked iPhone unless you purchased it from another country, as there are no unlocked iPhones sold through any authorized reseller in the US.
Regards.

Is it safe to update newer version of software to a factory unlocked iphone 4

is it safe to update newer version of software to a factory unlocked iphone 4

não recomendo o meu travou o audio

Hi friends i am update my iphone 4 i have back up file but how show to itunes enter the password to unlock iphone back up file plz help me i forget my iphone back passoword

hi friends i am update my iphone 4 i have back up file but how show to itunes enter the password to unlock iphone back up file plz help me i forget my iphone back passoword

Then you won't be able to use that backup. You might as well delete it and start over.

My factory unlocked iphone 4 stuck in recovery mode and itune unable to detect it

my factory unlocked iphone 4 stuck on recovey mode. unable to come out side even itune unable to detect my iphone 4 in recovery mode. i have tried all means but its still in same position where it was.

Put the device in DFU mode (google it).
Try a different USB port, cable, and computer.

Can a factory unlocked iphone 3gs become locked after the 5.1.1software update

can a factory unlocked iphone become locked after software update

my phone is 3gs purchased from apple online store(unlocked), i used it with vodafone in ireland for 10 months, but on my holidays i tried sim card in dubai didn't work, tried also different sim cards in sudan and again didn't work, i brought the phone back to ireland and asked apple support, advised me to restore the phone but i failed to activate the phonesaying the sim is incompatible!!!!!!!!!!!
can u help me please

What will happen If I update my factory locked iphone 4 to iOS 7?

I have a factory locked iphone.I just forgot the passcode now i want to restore it itunes are showing the message that it can restore & update only.i want to know that if i update ios7 what will happen.you can also help me how to restore my iphone without updating it?

MRaza91 wrote:
okay, but just to be safe, how can we be sure that our phone is fatory unlocked? because my cousin apparently had a factory unlocked iphone 3g and updated it iOS 6.1.3 and it got locked
Your cousins phone was therefore not, in fact, factory unlocked. An iPhone sold directly by Apple as unlocked will never lock because of an iOS update.
An iPhone unlocked by going through proper procedures and channels with the carrier to whom it was originally locked will never lock again because of an iOS update.
An iPhone hacked to unlock it (which is unlocked by ANY other means then the first two) will lock again whenever iOS is updated.
If I had to guess, I would say 90% of privately sold iPhones sold as "unlocked" are in fact merely hacked to unlock them, and WILL relock when updated.
Some iPhones sold in Europe are also sold as "SIM free" and contract free, but do in fact lock to the carrier of the first SIM inserted in them. No contract, or "SIM free" does not mean unlocked.

My itunes wont update my factory unlocked iphone 4

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