My itunes wount open when i try to open it this message comes up Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.6.3.25   Application Timestamp:     4fd16377   Fault Module Name:     CRYPTU

when i try to open my Itunes this Message comes up
Problem signature:
  Problem Event Name:    BEX
  Application Name:    iTunes.exe
  Application Version:    10.6.3.25
  Application Timestamp:    4fd16377
  Fault Module Name:    CRYPTUI.dll_unloaded
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    4ce7b847
  Exception Offset:    68221040
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    5129
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Taken at face value, you're having trouble with a Windows operating system file there.
Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Similar Messages

  • HT4623 When i try to download apps this message comes up. This app is incompatible with this Ipod Touch, this app requires OpenGL ES 2.0 graphics capability. can i up grade my ipod to OpenGL ES 2.0, or do i have to buy a new one?

    When i try to download apps this message comes up. This app is incompatible with this Ipod Touch, this app requires OpenGL ES 2.0 graphics capability. can i up grade my ipod to OpenGL ES 2.0, or do i have to buy a new one?

    Correct. That error indicates you have a 2G iPod. You say you have an 8 GB 3G iPod there is not such thing. Apple only made 32 and 64 GB 3G iPods. You have a 2G iPod.

  • I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

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    Stops responding, etc
    details
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      Application Name:    Illustrator.exe
      Application Version:    15.1.0.39
      Application Timestamp:    4d76c9e3
      Fault Module Name:    CoolType.dll
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      Exception Offset:    00021ae1
      OS Version:    6.1.7601.2.1.0.768.3
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      Additional Information 1:    8e1b
      Additional Information 2:    8e1b636bd3438ac15d03ef1549553b25
      Additional Information 3:    1b31
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  • HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

    I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

    Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
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  • My iTunes force closes when I try to open it, what should I do?

    My iTunes force closes when I try to open it, what should I do?

    Do a
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    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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    System Manufacturer: Dell Inc.
    System Model: Dell System XPS L502X
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    Available OS Memory: 4010MB RAM
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    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
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    Microsoft report gives details of problem:
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    BEX
      Application Name:
    iTunes.exe
      Application Version:
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      Application Timestamp:
    5383f31a
      Fault Module Name:
    StackHash_0a9e
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      Fault Module Timestamp:
    00000000
      Exception Offset:
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      Exception Code:
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      Exception Data:
    00000008
      OS Version:
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      Locale ID:
    2057
      Additional Information 1:
    0a9e
      Additional Information 2:
    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:
    0a9e
      Additional Information 4:
    0a9e372d3b4ad19135b953a78882e789
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    For general advice see Troubleshooting issues with iTunes for Windows updates.
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  • My itunes wont work. I keep getting this Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.7.0.21   Application Timestamp:     504d85d9   Fault Module Name:     QuickTime.qts_unloaded   Fault

    My itunes usnt working. I keep getting this message.
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      Problem Event Name:          BEX
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      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Fault Module Name:          QuickTime.qts_unloaded
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      Exception Offset:          70be1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.0.6002.2.2.0.768.3
      Locale ID:          1033
      Additional Information 1:          b9b5
      Additional Information 2:          063aa4ebde4a7a45f8c482e6ed282861
      Additional Information 3:          b251
      Additional Information 4:          0639314542445d4694fa87cff3be7aa4

    Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
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  • My system is crashing and vies the following:  Problem signature:   Problem Event Name:     APPCRASH   Application Name:     Acrobat.exe   Application Version:     11.0.10.32   Application Timestamp:     547e97af   Fault Module Name:     Accessibility.api

    My system is crashing
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      Application Name: Acrobat.exe
      Application Version: 11.0.10.32
      Application Timestamp: 547e97af
      Fault Module Name: Accessibility.api
      Fault Module Version: 11.0.10.32
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      Additional Information 1: 0a9e
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      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Hi Sue,
    Does this happen with any particular file or all files?
    Since the crash report above mentions accessibility.api, so are you working on any related function like adding tags etc. when Acrobat crashes?
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  • When I try importing a CD following message comes up: error occurred whilst converting file " name of fist song on CD" You do not have the privilege to make changes.  Any ideas?  thanks  John.

    When I try importing a CD following message comes up: error occurred whilst converting file " name of fist song on CD" You do not have the privilege to make changes.  Any ideas?  thanks  John.

    Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914

  • My itunes will not work and this is the error message. Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     QuickTime.qts_un

    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          11.0.1.12
      Application Timestamp:          50c8fc7e
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4ea5d609
      Exception Offset:          653f1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec351   Fault Module Name:     MSVCR80.dll_unloaded   Fault Module Version:     0.0.0.0   Fault Module

    Installed itunes for 64 bit windows 7 as instructed.
    Installation successful, but upon opening itunes, I get this message:
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.3.1.55
      Application Timestamp:    4deec351
      Fault Module Name:    MSVCR80.dll_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4dcddbf3
      Exception Offset:    72c129e1
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I've uninstalled and installed 3 times and get the same problem.
    Please advise!

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     StackHash_0a9e   Fault Module Version:     0.0.0.0   Fault Module Times

    ITunes app crashed after startup with following errors.
    Problem signature:
      Problem Event Name:                        BEX
      Application Name:                             iTunes.exe
      Application Version:                           11.0.1.12
      Application Timestamp:                     50c8fc7e
      Fault Module Name:                          StackHash_0a9e
      Fault Module Version:                        0.0.0.0
      Fault Module Timestamp:                  00000000
      Exception Offset:                                00000000
      Exception Code:                                  c0000005
      Exception Data:                                   00000008
      OS Version:                                          6.1.7601.2.1.0.256.4
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    Any ideas, tried reinstalling ITunes, no change.

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Itunes not workin and the problem displays - m signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.5.3.3   Application Timestamp:     4f14cc3d   Fault Module Name:     QuickTime.qts_unloaded   Fault Mo

    i tunes not working and the problem its displaying is
      m signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.5.3.3
      Application Timestamp:    4f14cc3d
      Fault Module Name:    QuickTime.qts_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4cf45322
      Exception Offset:    706e1040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      please help.

    im having this problem to ive uninstalled and installed but this still comes up!!
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.7.0.21
      Application Timestamp:    504d85d9
      Fault Module Name:    StackHash_0a9e
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    00000000
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    5129
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

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