My K1 screen is frozen and no any respondences

Hi,
I can not unlock the screen as the screen is locked or frozen so there is no respondence.
I tried to shutdown it and restart but it still stays at the first page.
Is there any methods to reset it? Thanks!

Try to reset the K1 like this:
- hold down power button for about 10 seconds, screen will go blank when the unit powers down
- wait at least 30 seconds before powering K1 on
- power K1 on

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My K1 screen is frozen and no any respondences

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