My keyboard is locked with a message that says, "carrier settings update available" but I can't select either option.....please advise

My keyboard is locked with an update message and I can't select either option....how can I get going again?

1. Hold the Sleep and Home button down together
2. For about 10 seconds
3. Until you see the Apple logo
4. Ignore the red slider

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I have bought some movies and the don't sync to my iPod touch it comes up with this message that says it cannot be played on my iPod. Please can someone help

I have brought some movies and they just come up with this message that says it cannot be played on this iPod. I've bought movies before without iTunes Extras but these have iTunes extras and they don't want to sync with my iPod
Does anyone know what is wrong?

Sounds like you are trying to sync the HD version of the video. You should try to download the Standard Definition copy instead and sync that to your device as HD content is only compatible with the 4G iPod Touch. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

I just got an iTouch and whenever I try to sync it to iTunes it keeps poping up with a message that says something like "cannot sync or read file". What should I do?

I just got an iTouch and whenever I try to sync it to iTunes it keeps poping up with a message that says something like "cannot sync or read file". What should I do?

Is the error message:
"Attempting to copy to the disk <iPod name> failed. The disk could not be read from or written to."
if it is try:
http://support.apple.com/kb/HT1207
If not, what is the wording?

We have been blocked from Facebook with a message that says we have been infected with malware on our iPad 2, what can we do?

We have been blocked from Facebook with a message that says we have been infected with malware on our iPad 2, what can we do?

You don't have malware on your iPad. Report the issue to FaceBook: http://www.facebook.com/help/

HT1926 I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contact

I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

When I try to login to icloud I get a message that says my appleid is valid but it wont work for icloud. What do I do?

when I try to login to icloud I get a message that says my appleid is valid but it wont work for icloud. What do I do?

Hi ljzimprich!
To have a better understanding of your issue, please let everyone know which model printer you own and what operating system you are connecting it to. That way, community will be able to assist you with suggestions appropriate for your product.
Thanks!

Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

I burned photos to a CD-R and the CD-R automatically ejected. Now I keep getting an error message that says to complete the burn before I can quit iPhoto.

I burned photos to a CD-R and the CD-R automatically ejected. The photos are now on the CD-R. Now I keep getting an error message that says to complete the burn before I can quit iPhoto. I can not shut down the computer until iphoto shuts down.

Hit Command + Option + esc on your keyboard and force quit iPhoto. I'm sure it just got stuck talking to your optical drive.
Hope it helped

My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quite. If I try to shut the machine down it tells me that I need to quite mail but I can't! Any hints please?

My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quit. If I try to shut the machine down it tells me that I need to quit Mail but I can't! Any hints please?

Open  > Force Quit and press Mail

I'm getting a message that says itunes cannot run b/c some required files are missing. Please reinstall itunes. I'm scared to, I don't want it to replace my current itunes and lose all my music!

I'm getting a message that says itunes cannot run b/c some required files are missing. Please reinstall itunes. I'm scared to because I don't want to lose my music.

Reinstalling iTunes simply replaces the application. It shouldn't affect your media. You do have backups, right?

I just restored my ipad and now when I connect it, I get a message that says itunes dected an ipad but doesn't recongnise it. it then tells me to unplug the ipad and plug it in again.l I do that and get the same message.

I just restored my ipad and now when I connect it, I get a message that says itunes dected an ipad but doesn't recongnise it. it then tells me to unplug the ipad and plug it in again.l I do that and get the same message.

have you tried a different usb port? for the **** of it try restarting the computer as well

I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

I can't open adobe captivate 8. I get a message that say the file archive part of adobe captivate 8 is missing. Please download all parts. I have the serial number. How do I download all parts?

Hi There,
It seems that you have only downloaded .exe file. You need to download two file .exe and .7z and put it in a same folder and then try to run .exe
Regards,
Mayank

I cant sync my ipad because I get a message that says 'not enough free space' but the more I delete, the less space I have.

I cant sync my ipad because I get a message that says 'not enough free space' but the more I delete, the less space I have. Does anyone else have this issue?

http://support.apple.com/kb/TS1503
http://www.apple.com/support/ipad/syncing/

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

iTunes Support -
http://www.apple.com/support/itunes/

In itunes I am recieving a message that says "Accessing itunes Store..." Can anyone help for this message to go away?? It happens whenever I click anywhere in Itunes.

In itunes I am recieving a message that says "Accessing Itunes Store..." Can anyone help for this message to go away??? It happens whenever I click anywhere in Itunes.

Your shift key may be stuck in the down position.

My keyboard is locked with a message that says, "carrier settings update available" but I can't select either option.....please advise

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