My keyboard no longer provides backlighting

I purchased a MacBook Pro in December 2014. The keyboard had backlighting when I purchased it, but it is no longer working. I've set it for backlighting in Preferences, but still no luck. Help appreciated!

You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support Contact
Apple Support contact - Telephone
If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. You are under warranty, so no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe
Genius Bar Reservation US
Authorized Service Provider

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My Apple bluetooth keyboard no longer connects to my Macbook Pro

My wireless keyboard no longer connects to my Macbook using Bluetooth. I've put in fresh batteries, checked the on/off switch, and attempted to connected using system dialog. Also tried turning Bluetooth off and on. Nothing works. Wireless trackpad works fine.

You may need a wired keyboard to carry out some of these steps. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac anyway, because Bluetooth isn't completely reliable.
Step 1
Follow the instructions in these support articles:
How to set up your Apple Wireless Keyboard
Apple Wireless Keyboard: Difficulty during pairing process
Step 2
The keyboard should pair automatically when you reboot. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.
Step 3
Reset the System Management Controller.
Step 4
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.Bluetooth.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
See these support articles:
Bluetooth keyboard may not pair during Setup Assistant
Wi-Fi and Bluetooth: Potential sources of wireless interference
Bluetooth: Unreliable wireless performance may occur when USB 3.0 external devices are close
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

Matias Keyboard No Longer Recognized by Leopard PB G4 But By Tiger

In February I took a month long trip with my Leopard-based PB G4 and Matias folding USB Keyboard. Everything worked together fine until after my return in early March when I noticed that the keyboard no longer worked with my laptop. Since my return I have received the normal Apple-push updates to my system. I tested the keyboard on my daughter's Dell laptop and it worked fine. I checked the keyboard with a friend's Leopard-based MacBook but to no avail. I called Apple Tech support and they initially informed me that it was not a Leopard issue because all third-party hardware should be automatically recognized by the computer. They also walked me through doing a reset of the computer to bring it back to original operating configuration. I contacted Matias who had their senior engineer look into the USB-capable keyboard and said they are not aware of any problems between the keyboard and Leopard. They also did not have a patch to push to me to get it connecting again but I will be keeping in contact with them about this. I brought my computer into an Apple store only to have them confirm that the keyboard is not being recognized by the USB drives, but there was nothing else they could do for me. I had the USB drives checked out a seperate computer store authorized to work on Apple computers and they both worked fine. At home, nothing that runs through the USB ports is NOT being recognized, everything works fine. While at the same computer store I found an older iMac using Tiger (10.4.7) and successfully tested it there after going through the normal syncing process. But on NONE of their Leopard-based Macs did it work which leads me to believe it is somehow related to either Leopard or an update everyone has received. While the folding keyboard may have only cost $99, I am hesitant to spend $75 for a service call at an authorized repair shop, and they advise me to re-consider having to visit them. Only because it is a great travel accessory for me to work on longer papers and projects rather than the laptop's own keyboard do I want to get this one working with my computer rather than buying another one. So my questions are, 1) how do I individually disable the updates received since March to determine which one is affecting recognition of the keyboard, and 2) why would the keyboard continue to work with Tiger and Dell but not on any Leopard-based Mac? Apple Tech's comments are primarily "it's not a Leopard issue, I should go somewhere else" to get it checked out.
The updates since March are:
Battery Update 1.4
Airport Client Update 2009-001
Airport Utility 5.4.1
Time Capsule and Airport Base Station Firmware Update 7.4.1
Front Row 2.1.7
iPhoto 8.0.2 Update
iLife Support 9.0.2
iWeb 3.0.1
iWork 09 9.0.1
iTunes 8.1.1 for Mac
iMovie 8.0.2
Server Admin Tools 10.5.6v1.1
Any assistance from the community would be greatly appreciated.
Rick

Hi, Richard. In answer to your first question, you don't and can't disable the updates you've installed unless you use Time Machine to back up your Powerbook's hard drive. If you do, you can step back in time to just before the last software update, and restore that configuration to your hard drive. Then repeat the process for each previous update. This will be ungodly time-consuming.
If you don't use Time Machine, all you can do is reinstall everything from scratch up to the last point at which you're sure your keyboard was working properly, and then add the subsequently-released updates one at a time until you discover the one that renders the keyboard useless. Then reinstall everything all over again from scratch except that one update.
If I were you and were facing this incredibly tedious diagnostic process, I'd either return to running Tiger or buy a different keyboard.

Faulty Wireless Bluetooth Keyboard no longer turning on!

Hi, got a mini mac which i brought a few months ago, anyway the other day i turned it on (mainly use a pc) and the keyboard no longer switches on, ive changed the batteries etc.. but the 'on' light still doesnt light up. Ive looked all around the apple website for a phone number so i can call them up and send it back etc.. but i cant see it anywhere in the support pages!
I havent got the original receipt, will i still be ok returning it ????
Or is it easier to just take it to the main Apple store in regent street (live quite near) ?
Cheers,
Keith

Hi Keith:
Welcome to Apple discussions.
I think I would take it to the store. They can test it there to see if it is faulty. Apple should also have the information about your mini (take the serial number). I assume that the keyboard was purchased at the same time as your mini.
Barry

Apple Wireless Bluetooth Keyboard no longer works after OSX update

After installing the latest OSX update yesterday (something about iChat encryption), Apple Bluetooth Keyboard no longer works with my iMac.
When I restarted the iMac after installation was completed, the iMac would no longer recognise my Bluetooth Apple wireless keyboard. I've tried with 2 other Apple wireless keyboards as well, but to no avail. None of them work with the iMac any longer. All 3 keyboards work with my PowerMac Quad G5 though.
The iMac "sees" the keyboards, but the pairing doesn't go through because the iMac doesn't seem to recognise the keystrokes when entering the pairing code.
I had to go out and buy myself a Microsoft wired keyboard to be able to restart the iMac (couldn't enter the login password without a keyboard).
My bluetooth mighty mouse works flawlessly though.
Very frustrating. Can anyone help?
...tt
iMac 24" 2.33GHz 3GB Mac OS X (10.4.8)

And yes I checked the batteries.

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK

Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK with plug-in keyboard and mouse

Hi, Derek -
...the screen splits into 4 areas and open windows seperate and shrink.
Sounds like Spaces is being activated somehow. With the wired keyboard and mouse in use, select the Exposé & Spaces control pane in System Preferences, click the choice in that pane for Spaces. See what the settings are. There are some activation settings in that pane - by default, F8 activates it.
It could be that the bluetooth keyboard has some stuck keys and is activating Spaces; or that the activation command has somehow been reset to something that the bluetooth mouse, or bluetooth itself, is triggering.

Bluetooth keyboard no longer connected after update.

I Just updated my Apple TV (3rd gen) and now my Bluetooth keyboard no longer works. It was working just fine before. Now it's un paired and no longer shows up as discoverable when I go to re pair it. Any thoughts on how to get it working again? I hate hate hate having to use the remote to type things in.

And yes I checked the batteries.

Backlit keyboard no longer working.

I just recently upgraded my 2010 macbook pro RAM. I went from 4gb to 6gb and now my backlit keyboard is no longer working. I have tried messing with the keyboard settings as well as the F5 and F6 buttons. The keyboard does not even come on in low lit conditions. Why is my backlit keyboard no longer working?

Hi...
Try Resetting your Mac's PRAM and NVRAM
If that doesn't help, try Resetting the System Management Controller (SMC)

Sound keys on keyboard no longer control sound. What should I do to fix this?

Sound keys on keyboard no longer control sound. What should I do to fix this?

Hey Bill,
Check to see if the option for "Use all F1, F2, etc. keys as standard function keys." is turned off. When it is turned on, you would need to hold the Fn key while hitting one of those keys will make it work they way icons are displayed. To find out where this option is, go to System Preferences > Keyboard and in the Keyboard tab is where you want to be. Take a look at the article below for more information.
How to change the behavior of function keys on your Mac
http://support.apple.com/en-us/ht3399
Takre care,
-Norm G.

3rd party keyboard no longer works properly with Yosemite

Prior to the update to Yosemite my third party bluetooth keyboard paired without issue on my wizened 2007 MBP workhorse. I unfortunately spilled some liquid on the keyboard recently. A few keys no longer respond. I will be replacing the keyboard, being cheeper than replacing the entire computer. I brought out my third party bluetooth keyboard, and it initially paired fine under Yosemite. I went into the keyboard preferences to see if I could improve the key mapping with the function keys. Selected "set up bluetooth keyboard" which seemed to reset the connection. Since, the keyboard no longer worked completely. Letters, numbers, and function keys, respond, but none of the letter keys. I re-paired it multiple times to the same effect (forget - pair). The keyboard still pairs fine with my iPhone 6, with the Apple Mouse still pairs fine with the laptop. Is there any way to fix this problem? The keyboard technically is pairing!
I am using an old apple USB keyboard as plan B until the main keyboard is replaced. However, this is especially frustrating, because one of the reasons why I bought that keyboard was in case the old laptop's keyboard developed issues!

Do either of these typical troubleshooting steps make any difference?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Command+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Firefox menu) > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* (menu bar) Tools > Page Info > Security > "View Cookies"
* click the globe or padlock to the left of the address in the address bar > More Information > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?

Opened Powerbook - Now Keyboard No Longer Works :(

Hi all,
my brother asked me to upgrade the HD in his PowerBook G4 1.25Ghz. I followed instructions on iFixit and it all went well, apart from reattaching the keyboard ribbon cable. The logic board has now become damaged because one of the two clasps on either side of the plastic bracket securing the ribbon cable from the keyboard has snapped off. The ribbon cable doesn't seem to hold securely anymore and the keyboard cannot be used. The take-apart guide was a bit unclear about this; what I have is a ribbon cable with a completely stripped and exposed end which slips into a plastic bracket on the logic board and is then wedged in by a separate plastic cross-bar which clips in to the bracket using the 2 clasps at either end. Despite the fact that one of these clasps has now snapped off the ribbon cable looks like it’s pretty firmly wedged in (although it seems an uncharacteristically poor design on Apple’s part) and I’ve made double sure with a little strip of tape. I can’t see how it could be held any other way, however clearly it’s not working as the Powerbook keyboard no longer works and I have to use a USB keyboard.
I can’t figure this connection out as it looks so makeshift compared to other cables and sockets I’ve seen on Apple logic boards. Anyone have a solution to fixing this ribbon cable in so that it’s making full electrical contact as intended?
Thanks!

OK, thanks. A new logic board seems such an extreme solution, but it may be the only thing left to try
The thing is I can't really see what it is that isn't making contact with the ribbon cable. I know the clasp on one side is gone, but despite this the cable is just as firmly wedged in and tape applied over the top to ensure it doesn't ever work loose. I've re-done the connection 4 times now in the hope of making the keyboard work... but nothing. it's a real head-scratcher! You would think that simply inserting the ribbon cable into the slot would be sufficient to make electrical contact, at least for a while; and that the clasps are there just to make sure it doesn't become detached over time.... but it doesn't work no matter how hard it's pushed in!
I don't suppose anyone has a close-up picture of the connection? I want to see if I'm putting it in right. thanks!

My wireless keyboard no longer connects with my iMac since changing the batteries. It now shows as not connected, not paired and not configured. A friend recently connected his iPad to the iMac and since then the problem started. Any ideas to resolve this

My wireless keyboard no longer connects with my iMac since changing the batteries. It now shows as not connected, not paired and not configured. A friend recently connected his iPad to the iMac and since then the problem started. Any ideas to resolve this?

a friend told me that he wants my os x cd for my macbook pro to upgrade his imac.
The discs that come with your Mac are "machine specfic" and cannot be used on another Mac.

My Logitech keyboard no longer connects to my iPad mini?

My Logitech keyboard no longer connects to my iPad mini?

Is your keyboard charged?
If it is, then ...
on your iPad go to Settings > Bluetooth
1) Does your keyboard appear under Devices?
2) Does it appear under Now Discoverable?
If the answer to (2) is yes, touch it to discover it, and then it should appear under Devices.
If the answer to (1) is yes, touch it to connect to it.
If you have done the above and it refuses to connect, then touch the little blue i beside your keyboard's name, and then choose Forget this Device.
Now turn your keyboard off and then on. The little light on your keyboard should come on. See if it appears on your iPad as discoverable.
If that doesn't work press the button on the behind the power slider on your keyboard. The light on the keyboard should flash blue. Now see if it is discoverable.
If that still doesn't work Reset your iPad, then turn your keyboard off and on.
to Reset your iPad: Hold both the Home and Power buttons down for about 10 seconds until the Apple logo appears. Let go promptly when the logo appears. Wait another 30 seconds for your iPad to turn itself on. No data will be lost.

The function of the F keys at the top of my keyboard no longer work as they used to. How do I restore their old function?

The function of the F keys at the top of my keyboard no longer work as they used to. The actions they do no longer correspond to the symbols that are printed on them. For example, the volume buttons no longer control volume and now change the display to full-screen instead, and the brightness buttons don't do anything at all.
This started today and I'm finding it very irritating. I checked in System Preferences and didn't find any obvious way to turn most of them back to what they used to do.
Help?

In System Preferences > Keyboard uncheck Use all F1, F2, etc. keys as standard function keys.

Ipad2: with iOS7 it's quite impossible to type with virtual keyboard (very long time before screening letters).

Ipad2: with iOS7 it's quite impossible to type with virtual keyboard (very long time before screening letters).

I have found a workaround in this bug report.
Make a script in /usr/lib/systemd/system-sleep/keyboard.sh
#!/bin/sh
case $1/$2 in
post/*)
echo -n rescan > /sys/devices/platform/i8042/serio1/drvctl
esac
Do not forget to make it executable:
chmod a+x /usr/lib/systemd/system-sleep/keyboard.sh

My keyboard no longer provides backlighting

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