My keyboard on my 4s will not type the letter p or 0 in vertical/portrait position and the whole bottom row in horizontal sometimes does not respond

My keyboard does not type the letter p or the number 0 in portrait/vertical position. And when I use the horizontal keyboard from time to time all functions on the bottom row do not work at all like the space bar, return key, etc. It has become a bit of a nuisance. I have just installed the 7.1 update but was having this issue prior. I have also had the glass replaced (not by apple) about a year ago with no issues until now. Is there anything I can do? I have not reset all settings. But I really don't want to have to do that because I doubt it will help.

UPDATE
Called HTC... No help, suggested factory reset ,which I didn't mind as I have no data on the phone yet, after reset must call *228 to reprogram. Did not work. Next suggestion, download a keyboard app, the free ones are crap. Why should I have to pay extra to make the device usable? I thought a working keyboard was apart of the initial $200.
On my own I tried *228 option 2 which is some sort of roaming update. That did not work either.

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