My keyboard only shows the top half of the letters

My keyboard only shows the top half when I go into the app app and I cannot put in my apple id or password because the keyboard is not showing

Is this happening when using the App Store or some other App?
Try to rotate the iPhone and get the keyboard to appear in landscape view or on the flipping the screen while keeping it in portrait mode.
If that doesn't do it, try following along with this Apple doc -> iOS: Troubleshooting applications purchased from the App Store

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