My keypad is not working!!! please help

hi my phone has been working normally then suddenly it wont do anything. the trackball works but just to light up the screen, it wont move onto the emergency call or cancel buttons and it wont click. the keypad has tptally stopped working, and i cant even answer calls. i really dont know wot to do, i have taken the battery out several times and even left it out for a while. if anyone could give me any advice it would be a gtreat help thanks

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

Maybe you are looking for