My Lacie Hard Drive is no longer being recognized by my MacBook, please help.
Hi all,
I have a Lacie external hard drive (LaCie Rugged XL eSATA 3Gb/s | USB 2.0) that I have been using on my MacBook (timemachine) (late 2008, 2.4 GHz Intel Core 2 Duo with OS X 10.9.1). One day it stopped being recognized, not showing up on the desk top, the disk utility program, etc.
I Googled many articles, blogs and support communities but have yet to find any solution. I also went to the Lacie support site and followed the trouble shooting instructions - changed my power source, usb cable, and tried the drive out on 3 different computers. The results: The drive works fine on the other computers (OS X and Windows) using the same power and usb cords. So Lacie recommened I contact Apple but my MacBook is not under warranty so I have decided to try my luck with the Apple Support Community. If any one has had this problem or knows the solution, please let me know. I would like to continue to use my MacBook with this Lacie hard drive.
Thanks
Hi Dibenkorn,
Yes, both USB ports are not recognizing this lacie external hard drive. I also tried the SMC reset but that did not change anything. I have another external hard drive (smaller one) and it works on this computer fine and like I said before the Lacie works fine on my other (older) MacBook. I just can not figure out what went wrong or what happened...
Similar Messages
-
My Toshiba external hard drive is no longer being recognised by my Macbook Air - solution?
My Toshiba external hard drive is no longer being recognised by my Macbook Air. The light on the hard drive is on, but it won't appear on my computer's desktop or anywhere else. How can I fix this?
Hi rivraff,
If you are having issues mounting an external hard drive volume, you may want to see if it shows up and/or can be repaired in Disk Utility; you may find the following article helpful:
Apple Support: Using Disk Utility to verify or repair disks
http://support.apple.com/kb/ht1782
Regards,
- Brenden -
Hard drive not mounting or being recognized by my MacBook???
Hello,
I have a Glyph external hard drive that, all of a sudden, is no longer being recognized by my computer. I does not show up in the system profiler nor in disk utility. It connects using firewire. I have connected my digital camera via firewire recently and it was recognized. I have also connected this hard drive to another (newer) mac and it has no trouble recognizing it. So it's seems that it is not the firewire jack in my computer that is problematic nor is in the actual cable. Any suggestions? I don't even know where to start as a i have nothing to work with.
Thanks in advance.
Message was edited by: governorsirhello,
as recommended in the link that was referred to me i have tried zapping the PRAM and
resetting the firewire ports. I was unable to turn off the spotlight indexing on the drive because it (the external hard drive) is not being recognized by my computer. Resetting the NVRAM does not seem to apply to my situation.
Still no change.
I just tried plugging in another external hard drive which is a newer glyph and it was not recognized through the firewire BUT it was recognized when i used the USB port. My hard drive only connects with firewire, this newer model (which is a friends) has multiple connections, hence the USB and success.
I don't know where this leaves me. It is obviously the firewire port or jack (whatever its called) in my computer that is troubled. I dont know what further steps to take.
I have contacted Glyph tech support and they seemed baffled. They recommended that i send in the HD so they can update the firmware (although they said it was "a shot in the dark"). Both my computer and my glyph are no longer under warranty so i obviously want to be sure i put my money towards the most likely conclusion.
Any further things i can try before i send the glyph out? anything?
thanks so much. -
Once I upgraded to ML, I'm now finding that my Seagate Free Agent external hard drive is no longer being backed up by Time machine. Do I have to wait for Seagate to update their drivers for this hard drive?
I tried your suggestion, and it's been giving me the message "Preparing for Backup" for the past 8 hours. Does this mean TM is backing up my hard drive? I'll give it a few more hours, but if nothing else happens, I'm not sure what else to do. I'm not sure if there are any new external hard drives that are compatible with ML yet.
-
My WD external hard drive will no longer show up on my Macbook pro.
My WD external hard drive will not longer show up on my macbook pro. The light turns on and you can hear it running but it won't show up either in finder or in the disk utility. This happened a while ago but I really want to get all my photos off the hard drive. Is there anything I can do to get my computer to read it again or get my data off of it?
I don't have access to another Mac to test it.
Thank youdead sata bridge card. very common problem.
see all about it here:
Your dead external hard drive is likely fine! Great hope for your 'faulty' external HD
verify HD on another Mac however, if same, dead SATA card most likely -
My Toshiba external hard drive won't mount after OSX Mavericks update. Please help.
Two days ago I updated to Mavericks 10.9.3 and prior to this, my Toshiba 1TB external hard drive worked perfectly well. Since the update, my hard drive will no longer mount. It shows up in Disk Utility but will not let me 'mount', 'verify disk' or 'repair disk' through Disk Utility. My sister has an identical Macbook Pro which she has not updated to Mavericks. I have tested my hard drive on her laptop and it works just fine. Can anyone tell me how to fix this? Do I need to reformat my hard drive (and if so, will that clear everything on my hard drive?) or is there a simple fix?
Thank you for any assistance you can offer!Reset the NVRAM/PRAM and Reset the SMC, then try again.
-
I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
I moved all my photos and videos from iPhoto to external hard drive, then totaly formated my macbook and now trying to play videos of external hard drive, but they wont play and they in "quicktime containers" and really small in size (50 - 150 Kb). Please Help!!! My misuse will kill me if find out that we have no more videos from our honeymoon...
You may need to prepare yourself for a "World of Hurt" from your wife...
Since the average 0.9 megapixel JPEG photo file of normal graphic complexity stored at a high quality compression setting is 125-135 KBs in size, I would have to assume any QT video files you created of more than a fraction of a second in duration were most likely saved as "reference" files to only be 50-150 KBs. Basically, a reference file is q QT (MOV) file that tells a video player how to play data that is still stored in its original source file container(s). For instance, you could trim and merge a number of files together and save the result as a "reference" file that takes up very little room on your hard drive. Or, you could post fles to a server and create a "reference" file that is small enough to be sent as an email attachment that plays the uploaded data on someone else's computer as long as they are connected to the Internet. Unfortunately, for these reference files to work, all of the resources referenced within the file must continue to exist in their proper locations in order to be found and played by the reference. Since you did not indicate what "but they won't play" really means here or how you actually "moved" your iPhoto library files to the external drive, I can only make some "educated guesses" at this point. (BTW: for future reference, iPhoto has a built-in function that allows you to copy your library to one or more back-up locations and then connect to them by default when iPhoto opens or switch source libraries at will within the opened application.)
If you created reference files and saved them to an external drive, you should be getting an error message telling you the app needs to know where the source files are located so the reference file can re-connect to the resource data. If the original files were also saved, then simple navigate to the source files in oder to tell the app where they are now located. If the source files were deleted as part of the reformatting process, then you are up the proverbial creek whithout a paddle with little or no hope of doing anything about this issue. (I.e., reformatting and then re-installing a system drive usually means you would have little hope of recovering the specific "lost" data you want as there is always a good chance that some of the data segments were overwritten during the process.) -
I had a IBook G4 and an external hard drive as its back up.
IBook running something like Snow Lepord, anyway
I have a Intel Macbook now with Lion, Ive been told here there is a possible confliction between the AMP external harddrive and lion.
I will say a few times I have for limited time been able to access the drive on the newer MacBook, but then Lion (I think) drops it.
Any ideas out there?Disk Utility sees the drive, finder/desktop doesnt.
Click on the Desktop->Finder menu->Preferences->General->Show on Desktop->HDs and ext HDs.
Mac OS Extended (journaled) what's that mean and is the format the issue here?
http://support.apple.com/kb/HT1604 and http://support.apple.com/kb/HT2355
No, that's not the issue. -
How do i copy all files from my macbook pro to an external lacie hard drive?
Hi,
I need to sell my macbook pro 17" 2007 but want to save all files to an external lacie hard drive. What the best way to do this please?Consider these options...
SuperDuper http://www.shirt-pocket.com/
or CCC http://www.bombich.com/
Which create a Bootable Clone of your existing Hard Drive... -
LaCie Hard Drive No Longer Mounts on iBook G4
Hello,
My LaCie 600 GB Hard drive will no longer mount onto my iBook G4. I had this problem about 6 months ago. It was solved by reformatting my whole computer through the installation disks that came with my computer. After I reformatted it, the hard drive was immediately recognized. I don't want to go that route again because I have a lot of programs on there that would take forever to reinstall. I have all of my important info backed up, just not the programs itself.
I've tried running:
Macaroni
Utility Disk
Data Rescue II
And neither of these came up with any "diagnosis" on why my hard drive won't mount. I check my cables through plugging my hard drive in other computers, and it works fine. I think it has to do with my hardware on my iBook G4.
When I plug it into my usb port, the blue light on my hard drive turns on, and I can hear the inside spinning. It just doesn't pop up onto my desktop. It doesn't show up in disk utility either.
Any ideas on what I can do?
-KristenI would contact the folks at LaCie for their feedback.
-
Cannot access LaCie hard drives
I installed my new AEBS today. I installed all of the available software updates. I connected an HP LaserJet printer and two LaCie hard drives to the base station via a powered Dr. Bott T7 USB Hub. (My computer is a new MacBook Pro 17" running OS 10.4.10)
My wireless signal seems to be stable (using the AEBS in bridge mode connected to Qwest DSL wireless router).
The wireless printer connection works fine.
The problem is not being able to mount the hard drives. Both drives worked when connected directly to my MacBook, prior to connecting them to the AEBS.
Opening the AirPort Utility, I can see both drives listed under "Disks" (This pane shows storage devices connected to your base station). File sharing is enabled; Secure Shared Disks: With base station password; Guest Access: Not allowed.
I get the dialog box: "The AirPort Disk "name" became available. What do you want to do? Action: Connect with Password." I enter the password that I selected during set-up and select "Remember this password in my keychain." When I click OK, I get the error message "Connection Failed - unknown user, incorrect password, or login is disabled. Please re-type the login information or contact the disk's administrator." I have doubled-checked and re-entered this information.
I have tried turning the power off and on (both the AEBS and the hard drives) and restarting the computer.
What am I missing?Hi,
I've been trying to work out the Hard Drive problems with the Airport Extreme for a few days and have had some success, so I'll share the info if its any use!
First of all, your printer and both hard drives all run off their own power supply, therefore, you don't need to have a powered usb hub, or just take the plug out and keep using the hub, save yourself a plug!
More importantly, I have had the same thing with the hard drive appearing in the Airport Utility yet whenever I try to connect, it comes up with an error and can't mount, although when I go to network and connect it appears but then goes wrong at the last part mounting, this is what I found...
the first time I plugged hard drive in all worked nicely, however, any time I have unplugged the power to the Aiport Extreme and connected again it'll show but never connect. When I went to make a few partitions I realised that if you unplug the router and repower, whatever HD name its seen before doesn't work until the HD name was changed again. For example....
I called my first HD to connect 'wifiHD', was working fine, next time i unplugged router was still showing in network but I couldn't mount it, I then plugged it to the mac and renamed it 'wifiDISK' for example and plugged it back into the router and it worked fine! Its very strange cos when I needed to unplug it last time I then had the same trouble and just renamed it back to 'wifiHD' it worked fine! Its a little flaw which is a right bugger to find so the bottom line is...
*RENAME THE HARD DRIVE EVERY TIME YOU UNPLUG THE ROUTER AND YOU CAN MOUNT IT AGAIN*
Another tip is format your HD in 'Mas OSX Extended' as it can be read by both mac and PC over the network. Then as windows isn't the best when you go to 'My Network Places' and 'Add Network Place' if you can't find the HD or even the router then enter
\\routername\\hardrivename\
in this format into the box, it'll take a mo but it'll then ask for the password! I personally have my hard drive guest access read + write so I entered
user: guest
password: base station password (or disk password as selected in airport utility)
and it all worked!
Sorry for the long explanation, hope this has helped! -
When i am logging/ Capturing my mac is telling me that i am getting dropped frames. would i need to get a LaCie Hard Drive?
To be honest, I've had 2 Lacie drives crash out of 2 bought. That's not a good track record for me.
Your best bet (I'm a computer professional, for what it's worth):
Get a hard drive case or enclosure that supports firewire 800 and put your own PC hard drive (SATA for example) 7200rpm or higher hard drive into it.
Let me explain a bit more. External hard drive manufacturers often put no-name hard drives into fancy cases to cut costs and that's how they make a profit. I've have had nothing but problems with with these types of drives. (Like Lacie) You are much better off getting some type of decent drive enclosure and getting your own GOOD hard drive. I would highly recommend Seagate, I have NEVER had a problem with a Seagate drive in 20 years of owning PCs and Macs. Western Digital is also a good brand (though I had 1 crash). These are the types of drives you would put in your Mac Pro. You want to get an SATA hard drive.
I have owned several external cases where the case electronics fried, but the hard drives were still in good shape. Take the hard drive out, put it into a new case you're good to go!
For video you want to make sure that your hard drive case supports Firewire 800! This is mandatory.
My personal favorite, (and I own 5 of these) is Vantec's NexStar hard drive enclosure. They accept any SATA 3.5" drive (I bought mine from a company called ComputerStop). I have yet to have a single problem with any of them. They are solid aluminum casing, you can literally throw them into your backback, drop them on the floor and your hard drive is fairly well protected from impact damage (at least you won't break the case with anything short of a sledgehammer). I am currently looking at getting a second one of these:
http://www.vantecusa.com/gl/product/view_detail/173
(My bad, this is an IDE case up to 750GB)
This the one you want:
http://www.vantecusa.com/gl/product/view_detail/354
As far as the hard drive, you can get a Seagate Baracuda drive 1TB at 7200rpm drive for about $60. The case and hard drive together, maybe a few over $100 for the whole thing. With shipping, and tax figure about $150.
Don't let the price fool you. It will rock.
Story: I got an iOmega "raid" case with two Seagate drives in it and the iOemga case fried, but the hard drives were still good. Fortunately, they were in two removable trays. I put them into two "rocketfish" hard drive cases almost 3 years ago and I am still using them every day today.
Moral of this story: It's the quality of the hard drive that matters, not what case it's in.
Is it hard to set up?
Not at all. You put the hard drive into a tray, (with Vantec case), screw it in. It only goes in 1 way. Plug in a power cable to the drive. Slide the tray into the case (carefully, don't munch the power cable!) and screw it in place. You can literally do it in 10 minutes or less. There are, of course instructions, but if you are reasonably clever, you can literally see what plugs into what just by looking at it.
Sorry for the long reply, but I have a lot of experience with external drives and I hope this helps others.
Finally, when you make it to the big time you can spend $400, get yourself a firewire RAID enclosure and you can upgrade to 4 external hard drives in 1 enclosure. Figure $800 for that set up, but you can go up to 12 TB of drive space with that, or up to 3TB if you are running redundant discs. But that's a whole other ballgame...
Peace. -
Opening previous itunes on my LaCie Hard Drive
My powerbook was stolen recently. Just before that, luckily, I had gone to the Genius bar (trying to selectively move music from my itunes library on the laptop to my LaCie Hard Drive, to free up some space). I learned that moving your library is an all or nothing proposition, I wouldn't be able to selectively move music to the LaCie. So I copied the entire library to the LaCie HD. Then, we set up some alias folders on my desktop whereas I could switch the itunes library folder, that I wanted access to, into the Mac HD music folder. Then, when I opened itunes, I could open it on the LaCie HD, or open the itunes music library on my laptop. Then I could just delete all the music on the laptop I didn't want to carry with me for work travel. But then, the laptop got stolen. Now, I'm on my old G4 Quicksilver, trusty ol' guy, where I have an old music library on it. I've also bought a few cds from itunes using this library. Now, I'm about to go on another trip, want to update my ipod and transfer new music to it, the first time on this computer, but I can't get access to my itunes music library on the LaCie HD. I tried changing, (under preferences -advanced- location change to La Cie HD), but it still opens the Mac HD, not the LaCie. I even tried changing the location, (same pref-adv-change location), and restarting, didn't work. It would still open the Quicksilver itunes. I tried changing out the itunes music folder, moving the folder from the Mac HD music window onto the desktop and moving the LaCie itunes music folder into the Mac HD Music window/folder, but it tries to copy it there ("not enough room to copy").
So - how can I use the itunes on the LaCie, where the bulk of my music is? When I updated itunes, did it not allow me to have two libraries anymore? I'm willing to sacrifice the Quicksilver itunes library to switch to the one on the LaCie. I just need to keep itunes on the LaCie because it's too big for my Mac HD. And if I have to sacrifice the Quicksilver itunes music library, how can I save the music I've bought from itunes that's only in that library? Do I have to burn it to a disc and then re-import it? I must say, there are definite advantages to just going out and buying actual cd's!
Thanks for any help you can offer! EdwardStill a little problem. I did everything you said, and it seems itunes updated with the library on the external, and I saw that the album artwork was updating. I can play songs that I click on, the only thing now seems to be that all the albums/playlists, that go with the music, are missing. Only the playlists/albums from the old internal itunes are there.
The one link you sent "Moving you iTunes Music Folder" - talked about consolidating after moving. Should I do that? It was odd, however, because some of the steps mentioned in that procedure were not available to me - like "click the new folder button in the Change Music Folder Location Window." I just did as you said and navigated to the external.
From itunes now, should I consolidate library? Once I plug my ipod into this new computer, it will be synched to it and any mistakes will be reflected on it too right? I could loose music if I hook the ipod up with itunes not being in total working order?
Thanks. I really appreciate your help. Hopefully I can cancel my genius bar appt. tomorrow and not have to lug the tower and drives in, especially because I'm leaving town early Tues. AM and have a million things to do first. Thanks. -
Firewire external mobil disk hard drive is no longer recognized
After last system update, my firewire external mobil disk hard drive is no longer recognized. Any solutions?
Why does MacOS go backwards... gets worse over time?Thought you could use this info about getting FireWire to work! I have had no trouble with any update Apple puts out (the Combo update is what I normally choose). Are you running 9.2 like your specs. say? You are in the Tiger forum, so I'll assume you haven't updated your Macs specs.
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours may be the 10.4.5 Combo update. Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good!
Good Luck!
Cheers!
DALE -
My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD. When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help! Thank you!
I've also been getting an image with the folder and question mark. I've tried everything on the apple support page but it doesn't seem to work either.Well, I tried all of your suggestions and they didn't work -- no surprise because I was trying to backup to my external c.d. disk. Duh! The application for the home is in the mail.
Maybe you are looking for
-
Yikes! After upgrading my iPhone 3GS to iOS 5, I lost my Contacts, calendar entries, and Notes (100+) on my iPhone (3 years old). How do I retrieve them? My last backup/sync to iTunes acct was Sept 18 but yesterday's backup bombed due to lack of spac
-
Read from txt file - .OutOfMemoryError: Java heap space
I hava a text file. Read row by row and add every row to the LinkedMap. If number of row in file are 2 000 - OK it's work. But when number of rows > 2 500 I get the next exception: Exception in thread "AWT-EventQueue-0" java.lang.OutOfMemoryError: Ja
-
I am trying to green screen a moving tennis ball so that it looks like a glowing orange piece of the sun. The tennis ball is being held by different people who are walking around carrying it in their hand. The camera is focused on the tennis ball the
-
How to track the CqPage using stats.jsp
Hi, I have added the stats.jsp in the head of the template <cq:include script="/libs/foundation/components/page/stats.jsp" /> but how can i track the page viewed ? Thanks in advance Sumit
-
Download failure - HELP PLEASE!!
Hey im using windows 7 and trying to instal photoshop cc app but the error message i keep getting is: Download appears to be corrupted. Please try again later in a few minutes (-60). What can I do to fix this?