My lap top/ itunes says my computer is already authorised, however, some items cant be transferred because they are not authorised?
please help
ps - im not very IT savvy!
In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Similar Messages
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I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so I type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?
ah this is a simple fix. open itunes go to store on the top menu bar and click store. scroll down and click
"Authorize this computer" fill in the info requested and there u have it. -
Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer, I go to Store> Authorize This Computer, a message pops up telling me that this computer is already.
So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it. -
I am unable to install apps as my iTunes states my computer is already authorised, then it tells me to authorise it? Does anybody out there know how to fix this. I am sorry if there is already a thread regarding this but there is 224,613 running atm.
I have an iMac that has iTunes on it.
My iPad is a first gen but its almost upto date, I haven't updated it for about a month.
If anyone out there has some information I would appreciate it a lot.
I am only doing this as iBooks isn't working
Thanks in advance.Removing the SC Folder worked for me. But as an after thought and another potential problem although I do not think it is related, I had movies authorized thru my wifes Apple ID and she changed her ID a couple weeks ago. This, I think, could have had a contributing factor although not sure.
You have to delete the SC Folder and then reboot and then go into iTunes, re-authorize if it asks, then I was able to sync the movies. Hope this helps a little. -
having trouble importing individual songs on a CD. Instructions say to select/deselect songs using the check marks by song titles, but they are not there. never had this problem in older versions. Help Please
Are you saying that the tick-box shown in my screenshot, isn't there? (Yes, this is iTunes 11 - I've turned on the sidebar and the Menu bar. So you can see, this is a CD in my drive that we're looking at.)
If it isn't, go to Edit/Preferences/General and turn on the tick-box box
You can show the Menu Bar (with Edit on it) by using CTRL + B -
when you connect ipod nano to itunes is there a way to stop it deleteing the albums on it if they are not on my laptop anymore
Yes, do not set it to automatic sync, and if these albums are purchases in iTunes, then you need to transfer them to your iTunes library. If you attempt to sync the device the music sync is one way, only from the library to the device. If this is music you did not purchase, but is on the iPod, you will need to get some 3rd party software to extract it from the iPod to put in the library. Touchcopy from Wide Angle Software is one choice. I have used it before and it does a lot more than music, and it works on both the Windows and Mac platforms.
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how can I get round the problem I have with itunes. I have bought and downloaded various tracks to my library. When I try to sync my iphone from my PC I get a message on screen saying that it is not authorised to play them and tells me to authorise the computer by clicking store, entering apple id and password then clicking authorise this computer. I do that then get a message saying that my computer is already authorised yet when I try syncing the track again the same thihng happens. Im getting nowhere!
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
How does one fix the problem of iTunes saying my computer is not authorized to play songs I've recently purchased, even though I continue to sign in for authorization? This is bullcrap.
Okay, that sounds like the dodgy tracks have been getting damaged during the download.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Hi everybody,
From last week when iam syncing my iphone with my laptop and updating songs or apps iam facing some problems.
1) While iam trying to update my iphone with itunes for updating songs.First in library in itunes i will remove old songs and will update new songs,then after syncing with itunes my iphone4 it must show in music only new songs not old songs.but for me both mix it showing for me old and new songs.I tried in manual option also then also it showing same mix songs.please tell me how to over come this problem.I tried my removing update backup also then also it is not showing any advantage in it.
2) Another problem is while iam updating my iphone4 with itunes it automatically sync the apps also but after completing the update when iam trying to use apps in my iphone they are not working.
Please help me how to solve from these problems.No NAS other than an Apple one includes native support for AFP. They all use an open source package called Netatalk that is junk. Many years ago Apple deprecated the old security modules that Netatalk uses.
The easiest solution is to hack up Lion so that it will connect with the old security protocol. Do a search for "lion dhx2" or something like that. Another option is to update your NAS to a version of Netatalk that includes support for DHX2. That is easier said than done. Netatlk isn't as "open" as other open source packages. -
ITunes says my computer is already authorized, but it's not
I noticed that iTunes wasn't updating my purchases on my MBP so checked and it's not listed as an authorized computer in my iTunes account. But when I click "Authorize Computer" it's telling me it's already authorized. You can see from the screenshots that nnone of the the 3 computers listed are MacBook Pros. It's an old MBP running 10.6.8, don't know if that has any bearing. Anyone have any ideas?
Have a look here > http://support.apple.com/kb/TS1389
( can't See your Screen shots ) -
When I sync my Iphone4 on Itunes I get a message saying that some apps (eg Find Friends) cannot update because its not compatible with my phone.
I also am not able to up/download mail even though my Provider is adamant the setting are correct...
IOS 7.1.2
would appreciate help with these issues :-)However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
I have checked and have the latest software installed but can'ttransfer any movies etc over to my iPad
http://support.apple.com/kb/TS1389 is the link to to the support page which fixed my issue - I removed the SC file and now sync no problem
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5 Different movies have been deleted from my Itunes account. They have been purchased and downloaded to my Ipad. I cannot watch them on my desktop that I used to download them in the first place. This has just happened over the last week. How can I RE-download them back to my desktop computer. I will need them for my new Ipad3.
Hello gpbondi,
The following article provdies step-by-step instructions for downloading your purchases both in iTunes and on your devices.
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen -
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