My laptop battery shut down while I was updating CC files, now the dashboard will not open at all. Can you help?

My laptop battery ran down during updating of CC files on the dashboard. Now I can not open Creative Cloud at all.

With that kind of file corruption, you may need to do the following...
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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I have a Mac running OS 10.5.8. I downloaded Firefox 4 and not the program will not open at all. I am also unable to download the previous version that was running fine. I'm using Safari to contact you.

I have a Mac G5 running OS 10.5.8. I downloaded Firefox 4 and now the program will not open at all. I get an error message that reads --
"You cannot open the application 'Firefox" because it is not supported on this architecture."
I am also unable to find a link to download the previous version (3.6) that was running fine. (I'm using Safari to contact you.)

Same proble here, although the Firefox system requirements says it is OK to have PowerPC G3 G4 or G5 ( I have G5 2GHZ)
My solution; very simply use timemachine to restore the previous Frefox 3.x
worked great in 3 mns

I was trying to move iphoto library to my external hardrive, realised it was incompatible with Mac. The iphoto will not open now, message is "Iphoto library is either in use by another application or has become unreadable". I have read other posts.

Hi,
I was trying to save a copy of my iphoto library by copying images to my external harddrive. I wasn't sure how to do it, realised the hard drive is not compatible. Now the iphoto library wont open and reads "iphoto library is either in use by another application or has become unreadable".
I have tried to use options command and click on iphoto then rebuild yet nothing happens and same error message occurs.
I have gone to my personal drive, desktop, iphoto library, and found file Albumdata.xml and when i click on it, there is a lot of text in it, i am assuming these are all my photos.
I have tried clicking and dragging this file to iphoto app and it doesn't work, as the same error comes up in iphoto being in use or unreadable....
What am I meant to do with albumdata.xml file and how do I reopen Iphoto from here on in?
Please help as I am not technically minded and still trying to understand how to use the Macbook at all as I am used to Microsoft.
Thank you very much,
KS

Rule Number One - NEVER go directly uinto the iPhoto library - there are no user servicable parts in it and making any change no matter how small can corrupt your library and cause data or photo loss
Exactly how were you trying to save a copy of your iPhoto library?
Albumdata.xml does not contain your photos - and again NEVER make any changes to the content of the iPhoto library - no dragging - no changes - never go into the library
We need to know exactly what you did
And probalby the easiest solution is to load your backup from before you messed things up
For reference after you get things working
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

Was performing an app update to my Iphone ...the Garmin update which is huge...Synched to my pc to perform the app download to expedite, but had to leave and broke the connection with the pc improperly while the update was in progress..now the pc will not

Can I get an assist on this

http://support.apple.com/kb/TS1538
try this to get phone recognized! Assuming it is windows, if not let me know

After updating to Firefox 3.6.9, when I click on a link in Outlook email, I get a message which says "General failure. The URL was: .... An error occurred in sending the command to the applicatio." and the link will not open. How can I fix this?

I updated Firefox yesterday to 3.6.9. When I receive a URL link in an email within Outlook, I cannot open the link in Firefox. As I said in the question, when I click on the link, a Microsoft Office Outlook error message appears which states that a General failure has occurred in sending the command to the application (which is Firefox). I am using Office 2007 This did not occur prior to the upgrade of Firefox.

See this lnk for a fix, it worked for me!
http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html

I have an iMac that I purchased back in 2010 and over the past 9 month or less my computer just started shutting down while someone was in the process or working on it. What could this come from? Is there a simple solutions to this problem?

I have an iMac that I purchased back in 2010 and over the past 9 month or less my computer just started shutting down while someone was in the process or working on it. What could this come from? Is there a simple solutions to this problem?

Which model iMac do you have? http://support.apple.com/kb/HT1758 How to identify iMac models
Which OS is currently installed?
Check out KB Articles: http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC) and http://support.apple.com/kb/HT1379 Resetting your Mac's PRAM and NVRAM
If not of the above works and you have AC, call them. Let them deal w/it. Otherwise, take your iMac down to your local AS or an AASP. Diagnostic testing is FREE!
You can also research for a solution on YouTube's "How To" website and iFixit.

My ipod shut off while i was using it and now will not come back on what do i do

My Ipod touch shut down while I was using it and will not come back on. Any suggestions on what I should do??

Have you tried holding the Home and Power buttons at the same time? You should let them go when the Apple logo appears.

My computer keeps shutting down while in use and when I reboot, the date comes up December 31, 2000

my computer keeps shutting down while in use and when I reboot, the date comes up December 31, 2000. Also, i have to re-sign in on my airport as well. Not sure what is happening??

Also, Safari keeps popping up saying facebook and other sites certificates cannot be verified, this has never happened before.

My Battery drained down when i was loading my system updates now the powerbook will not reboot

My Battery drained down when i was loading half way through loading my system updates now the powerbook will not reboot only getting grey screen with apple and whirling cog,
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With that kind of file corruption, you may need to do the following...
Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I open Acrobat X Pro and it open and shut down, now it will not open at all what can I do to correct the problem?

I open Adobe Acrobat X Pro and it open but shut right down and now it will not open at all what can I do to correct the issue?

Hi shortydm1964,
Please follow the steps given below:
1.Delete all the files from following folders:
2.C:\ProgramData\Adobe\SLStore
3. C:\Program Files (x86)\Common Files\Adobe\SLCache
4. And, delete all files from following folder except cache.db
5. C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
Now, launch the product and activate again with a new serial number.
I hope this would resolve your issue.
Regards,
Anubha

When syncing the ipod nano 4 gen., Itunes shuts down. Drivers are updated, what could be the issue?

when syncing the ipod nano 4 gen., Itunes shuts down. Drivers are updated, what could be the issue?

You would be better off posting in the iTunes for Windows forum area since your issue is with that rather than an iPod Nano.

My macbook pro froze last night and I held the power button down to restart the computer. Now the computer will not even start up. Any ideas what may have happened?

While searching the internet last night my Macbook pro froze up and would not respond to anything. I restarted the computer and now the computer will not ecen start up. It will go to the gray screen with the apple sign. It is there working for 10 seconds and finally shuts down again. Any ideas how to get the computer to come back to life?

Go step by step and test.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836

My mum has an iPad 1, the email programme will not open properly. If you click on the icon it opens only for a few seconds but then shuts. In that few seconds you cant select anything that you see on screen. Any ideas? Thanks

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If the Reset Ian mentioned doesn't work...
Shut down and restart the Mail app...
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Melissa

melissafromlenexa wrote:
That is not the right device, it is the
Holux
M-1200E Bluetooth GPS Logger
I looked at the same sight for that and it does not say that. This is the first time I have posted a question, you don't have to be mean about it. I am trying to get this to work for a good cause.
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Try the following user tip:
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My laptop battery shut down while I was updating CC files, now the dashboard will not open at all. Can you help?

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