My laptop can't find my Zen V P

i've had the mp3 player for about 6 months and was never able to get it running. after installing all of the software, my laptop still can't find the player.
what should i do?
thank you in advance,
bryan
*edit, everytime i try to download a driver it also asks me to connect the device. all three of my USB hubs are fine so it can't be themMessage Edited by beeshem on 02-03-200806:2 AM

Videos on Youtube or online are not dependednt on Graphic Cards directly. They are depandent on Flash Players. Try updating Flash Players Manually from Adobe or Run Windows Update.
If you doubt hardware then you can run Hardware tests by refering the following:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03463381
or
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01443317
In addition, Try installing HP Support Assistant which will automatically download and install drivers/updates:
HPSA Link:
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Wish you luck,
Karthik
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"

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