My laptop died in the middle of updating my iPhone 4 and now my phone is frozen. What do I do?
My laptop died in the middle of updating my iPhone 4 and now my phone is frozen. What do I do?
First try forcing it to shut down: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If you don't get anywhere, restoring it is the next step:
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector)release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Similar Messages
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i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
I just updated my Iphone and now I can't open any internet apps.I.E. cnn, abc etc.
Try downloading a free app from the App Store. I don't understand why, but this seems to solve the problem.
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I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen
Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
I was updating my phone and now it is frozen
Due the unsuccessful updation your iPhone has stuck in recovery mode. you need to download the iOS 7.0.2 from the following link http://appldnld.apple.com/iOS7/091-9872.20130924.2wc82/iPhone4,1_7.0.2_11A501_Re store.ipsw and restore your device manually,please make sure you have all the backup stored since this will be a restore not an update so you data will be lost and you will have to restore your data from backup.You can do this by shift + mouse click the restore button in iTunes this will give you an opendialogue box to select the iPSW from which you want to update your iPhone after that have some patience and let the iTunes complete the installation and enjoy iOS 7.0.2.
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i downladed the new software for my iphone 4 via the iphone. now my iphne is not working and asking me to plug it in to itunes. how do i get my phone back to normal?
jnmcnicholas wrote:
now my iphne is not working and asking me to plug it in to itunes.
Then that is what you need to do.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
HELP
Reset the iPhone.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If you can unlock your iPhone now, tap Settings > General > About then scroll to: Version
If it still says the 7.1.1, then the update was not applied.
Use Recovery Mode. You can restore from a backup > iOS: Unable to update or restore -
HT4235 updated my iphone and now it locked my sim what do i do ?
My sim is locked after a back up and i cant unlock it
Updating iOS will relock devices that were unlocked via unofficial methods. Any legitimately unlocked devices will not relock.
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I tried to update my iphone4, in the middle it gave an error and now when try to connect it the computer doesnt even detects it and neither does itunes
Power the phone off completely. Plug the USB end of the cord into the computer, leaving the other end unplugged from the phone. While the phone is powered off, open up iTunes, hold down the home button on the phone, and plug in the USB cord to the phone, making sure you keep holding down the home button. In about 15 seconds you should get a pop-up in itunes saying that it's detected an iPhone in recovery mode. Click 'Ok' and 'Restore'.
Your iOS update crashed and your phone is in recovery mode. The good news is that this will fix it, bad news is that unless you had everything backed up in either iTunes or iCloud, you've lost everything as your phone was wiped when the iOS update crashed. -
my computer failed to install the compatible driver software when updating my iphone and now my iphone is unusable as it is requesting me to connect it to itunes but i physically cannot connect to itunes... help me please?
Hi there croadstar,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
I downloaded the most recent update to iTunes, and now all my songs are missing. My library is completely empty.
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
My update failed and now my phone is frozen with the apple symbol
I was updating my iPhone and it failed and now my phone is frozen with the Apple Icon. It wont turn off or anything
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings. Is there anything I can do?
You have to restore your iPhone. Same thing happened to me and many others. Sorry man.
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im trying to update my iphone and now its saying the server is unavailable so try connecting to itunes, once this is done it then says no sim is fitted?any ideas?
Lots of ideas... starting with, try a search of the forums for the issues that are occurring.
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I recently update my iphone and now is not allowing me to access my contacts, emails etc. When I try to switch it on it has an itunes symbol on the front with the usb plug and an arrow. What do I do to get my contacts etc back and make phone calls?
To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up?
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