My laptop has windows 7 64bit and when i downloaded itunes it doesn't recognize my 3gs or my Ipod touch,  but will charge them both

Recently purchased a laptop,  came with windows 7 64bit,  downloaded itunes and tried to sync both the 3gs and Ipod touch,  itunes doesn't recognize either.  The computer doesn't show the devices on the device manager but I am able to charge them both from the usb ports.  Tried uninstall and reinstall itunes and rebooting the apple mobile device support.  Need suggestions

If the above fails, try this
https://discussions.apple.com/thread/5546702

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