My laptop is not responding to iTunes! it keeps coming up with timed out!

Can anyone help please?
Since i down loaded a song my iTunes has not worked properly. It wont sync with my phone and keeps saying the connection has timed out.
It was working fine before i down loaded these things.
Any advice would be most greatfull.
many thanks
jess

Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

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