My Laptop keeps blue screening me

My laptop HP Pavilion 15-p245sa Keeps crashing for some reason i have no viruses, every driver, and it just keeps happening PLZ HELP!

Hello, Hello, Thank you for posting in the HP Support Forum. BSOD - known as Blue Screen of Death - is caused by hardware issue or software issue.It might be faulty piece of hardware (e.g. HDD, RAM, video card...) or some driver (faulty of malicious one). 1. Please, test your computer for viruses using ESET Online Scanner:http://www.eset.com/int/home/products/online-scanner/ and HitmanPro from SurfiRight -> http://www.surfright.nl/en/hitmanpro/intronew 2. Test your HDD and RAM 2.1 from the ESET Live disk : http://www.eset.com/int/support/sysrescue/It is Linux based (Lubuntu). Once you burn it to a CD/DVD or USB pen drive, you can boot from it and test RAM, HDD 2.2 You can also test your RAM and HDD using HP BIOS. Please find full description here:http://support.hp.com/bg-en/document/c00439024 and http://support.hp.com/bg-en/document/c02097000 Once done, 3. Provide me with details/feedback what happened 3.1 In order to diagnose the cause of BSOD, I would need your memory dump file.This is a copy of your RAM and things loaded there when the problem started. 3.1.1 Please, read this article -> http://www.howtogeek.com/196672/windows-memory-dumps-what-exactly-are-they-for/ 3.1.2 Get copy of the latest 2 minidumps from C:\Windows\Minidump (based on time of creation) 3.1.3 Configure your system to generate Kernel Memory Dump and not restart automatically as shown here. Also, configure to save the dump to C:\ (only in Main C:\ dir) 3.1.4 Save settings and when the problem happens, please write down the error code. Also , Kernel memory dump will be generated. I need this one to see where the problem is. Upload it on a shareing service site such as your DropBox, Google Drive, OneDrive, etc. Give me URL to download. SUMMARY:# Virus test# Hardware test# Memory dump file# Details, feedback Thank you for your cooperation !

Similar Messages

HELP - Laptop constantly blue screens since installed new E4200

I posted earlier about problems with a laptop connected to an E4200. I am connecting to our wireless network and then using AT&T Global Dialer to access my company's network via VPN. I have two desktops using the wireless network with absolutely no problems but the laptop constantly blue screens and/or loses the VPN connection. This started the day we installed the new router. Today I noticed that when I view all of the available wireless networks on the laptop, I see two of them for our home network (in addition to all of my neighbors' networks). The duplicate SSID's have different MAC's and are on different channels. Could this be causing my problem? We had an older Linksys router prior to the E4200 and had absolutely no problems with the laptop. Is this because the E4200 is dual band? Would I be better off without this feature?
When I view the available wireless networks on my desktop, I only see the one home network, not two. I also see only one of our neighbors' instead of six or seven (not sure if this is significant). I don't know why the laptop sees two but the desktop sees one. Any suggestions from anyone for this?
I called technical support and all they wanted to do was sell me an extended warranty. She wouldn't or couldn't answer my question about why the laptop saw two SSID's for my network and whether this could be causing me problems.

Well, I connected the laptop to the guest network and haven't had any problems since. I left it up about 5 1/2 hours last night and it stayed connected with no blue screens. So far, so good this morning, although I can't say definitively it is fixed because once it went a whole day without blue screening, and once it only had problems one time during the work day. However, five to six times a day had become the norm, so I am hopeful.
I am convinced that the problem is that it could see two networks with the same name. Probably those are there because it is a dual brand router and one is 2.4 and the other 5 ghz, but I don't know how to tell for sure.
I can't change the wifi card on my laptop because it belongs to my company. I did check to make sure it could handle 5ghz and it can. I also have the latest version of the firmware.
I have searched and searched the internet and it seems I am the only person in this world having this problem. If anyone has any ideas for anything else to check, that would be great, just in case connecting as a guest doesn't work long term. I did check the settings and they are the same for 2.4 and 5 ghz, so why do I see two networks on the laptop, while I see only one on the desktops? I am using Thankvantage Access Connections on the laptop.

IPad crashes PC laptop with blue screen of death when syncing

I just got a brand new iPad and I cannot sync a bunch of songs or photos without it just completely shutting down my laptop (PC)and giving me the "blue screen of death". I tried reinstalling iTunes, disconnecting any USB connections I may have and completely updating my lappy...but nothing works! Why can't apple just make something as simple as "syncing" work? Do I have to buy a Mac in order for my iPad to work properly?! Please help me out with this syncing problem.

Hello iPadgirl777,
And welcome to Apple Discussions!
First of all, you posted this in the *6th Generation iPod Nano* forum, when you should have posted it in the iPad forum.
Anyways, check out this Apple support document related to your issue.
http://support.apple.com/kb/TS1502
Hope it helps.
B-rock

HP Pavilion with Vista keeps Blue Screening

After being racked with blue screens and too much stuff piled on my PC, I did a system recovery and restored everything to factory. However, now, a couple weeks later, I am being bombarded with blue screens.<br><br>The computer will glitch out, freeze and sometimes repeat a sound over and over again while showing blue screen and no matter how many times I restart, nothing fixes. Sometimes it wont even load past the blue HP screen or even to the logon window.<br><br>Currently, I'm getting the error ***STOP: 0X0000007F (0X0000000000000008, 0X0000000080050031, 0X00000000000006F8, 0XFFFFF800020E8834)

Sounds to me like a bad memory chip. Do you have memtest86 on a bootable CD? I would try to run with just one chip of memory installed at a time and see which one it blue screens on and if it works fine with another. It actually could be bad capacitors on the video card and/or mother board (check for bulging/rounded/leaking). The fan on the video card could be stuck or burnt out. Your hard drive could have a bad sector so download the drive certification test iso image from the hard drive manufacturer and make a bootable CD. That will tell you if the drive is good and can fix bad sectors and some minor problems.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Equium A60 Laptop crashes/blue screen when LAN Cable is in?

Hi all,
I have a Toshiba Equium A60 Laptop now for under a year.
I am running WinXp Sp2
Yesterday, my laptop started to crash flashing a blue screen (No time to see what it says as computer Restarts too quickly).
I found that it only seems to crash when the LAN Cable is plugged ine.g. If I start the Laptop it will start-up as usual but when it starts to communicate with the network/router (as I can see by watching the little blue Screens in the Task Bar Bottom right) it Crashes. Ive tried a different port on the router but no luck.
My Network card is: Realtek RTL8139/810x Family Fast Ethernet NIC
It runs ok in Safe mode and doesnt crash.
I updated the Driver but and it still does the same.
I then decided to restore my Laptop back to Day One/Factory Default via the Toshiba Recovery DVD.
When restored it worked fine all day (had internet access via the network) until I clicked: Set up a home or small office network in the control panel. It crashed again the same way. Now it will continually crash as above.
Could this be a problem with my cable?
Please help..Any ideas?
Thanks loads,
Shay

Hi Shay,
The blue screen of death (BSoD) can be a particularly annoying problem because it can be very tricky to trace the source of the crashes.
Read http://en.wikipedia.org/wiki/Blue_screen_of_death for some more information on it.
Common causes are ...
- faulty hardware (could be the network card, or ram, or hard drive)
- bad device drivers
- overheating
- corrupted software/operating system
As you said that you've used the recovery DVD and the problem still persists, this says to me that it is a hardware issue (as long as image loaded on with no errors and DVD is in good condition).
Easy things you could try are ...
- changing the network cable (unlikely the problem but always worth a try)
- checking the network card port for debris/damage
- reseat the ram/hard drive
- load on an operating system from scratch, if you have it (not using recovery DVD)
If none of these work and the laptop is under warranty, get the motherboard/network card replaced.
If not under warranty, try the debugging tool for Windows ... http://www.microsoft.com/whdc/devtools/debugging/default.mspx
Good luck!

My laptop become blue screen after windows logo, after i update the graphic ati and intel driver

I have constant blue screen after windows logo and i have updated all drivers. i was upset the blue screen didn't go away and i did the factory reset. For my suprise, it didn't solve the problem and then i repair it at the comp shop. it was installed with windows 7 home premium 64 (pavilion g4 1006tx) bit as the pre installed windows and activated with the key back on sticker. I updated all drivers and i noticed every time i update the ati and intel driver it will go blue screen after windows logo. after i uninstall it at in safe mode it can load normally. My question is there any solution for my graphic card or is it already damaged? or any other hardware problem? please because i have to use high graphic as i use photoshop

hii
make sure you download and update correct driver version of graphic
and know spec
more:
http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g4-Notebook-PC-series/5046252/model/5068...
try to instal "AMD High-Definition Graphics Driver" only
and uninstal "Intel High-Definition (HD) Graphics Driver"
Wisnu Suryandi

Iphone 3G shuts down laptop to blue screen

My iphone 3G shuts down my laptop to a bluescreen when i plug it in, it initially recognises it as an iphone then changes to " Digital stills camera" then it shuts down............. any ideas ?

Follow the directions here:
http://support.apple.com/kb/TS1502

"Unexpected Kernel Mode Trap (Wdf01000.sys)" and a Blue Screen appearing frequently on my Windows 8.1 (64-bit) laptop and laptop restarting all of a sudden.

Hi I am Arka Dey. I am using a
Windows 8.1 64-bit single language Dell laptop. Recently I have installed an update to my Windows 8.1 (X-64) operating system from the "Windows Update" available in the "Control Panel" section of my laptop.
But from that very day when I installed the updates, my laptop started behaving weird sometimes.
The problem is while I am using my laptop, a
blue screen suddenly appears and it says, " Your PC has run into a problem and needs to be restarted." Along with it there is
written the following message: " You can later search for this online - Unexpected Kernel Mode Trap (Wdf01000.sys)".
After displaying this for a few seconds in the blue screen mode, my
laptop automatically restarts. This has been happening for sometime for the past few weeks. I do not understand the meaning of the message displayed in the blue screen and nor do I know the reason behind its occurrence. Please help me with
a solution to this irritating problem as I am not a student of computer related sciences and software technologies. Neither am I that tech savvy. So please do help me with a guide or set of instructions to solve this problem of mine. The detailed specifications
of my laptop are given as follows:-
System Information
OS Name Microsoft Windows 8.1 Single Language
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DELL
System Manufacturer Dell Inc.
System Model Inspiron 5521
System Type x64-based PC
System SKU Inspiron 5521
Processor Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A11, 29-08-2013
SMBIOS Version 2.7
Embedded Controller Version 1.01
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale India
Hardware Abstraction Layer Version = "6.3.9600.17031"
User Name DELL\Arka Dey
Time Zone India Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.88 GB
Available Physical Memory 5.08 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 12.6 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection Yes
N.B. : If you need more specifications about hardwares then I can send them to you in later messages. Please help me.

Hi roberto-
Yes, its a shame. I have also contacted lenovo support hoping that they can sort out this problem. However, first response from them was 'contact your internet service provider since internet connectivity goes down'! :-/ I am hoping I have been able to get through to them now at least about where the problem lies. I wonder if anyone has tried using the laptop with the same broadcom wireless adapter with some other version of OS (linux, windows 7 etc.) and whether they still face the same problem. I haven't tried that yet. If this is just an OS / driver issue I hope someone somewhere is working on a fix! If not, I guess the only other solution would be to get an external USB wifi adapter but that is not something one would want to do when you buy a brand new Lenovo laptop. This was a big let down for me.
-sag

Creative Drivers causing non-stop Blue Screens

Hey Everyone,
I have a very serious problem with my Creative drivers, which is driving me absolutely crazy.
I have owned a SoundBlaster Audigy 2 ZS Notebook for quite some time and it has been working just fine in my laptop (I'm aware that this is the SoundBlaster forum, not the PCMCIA forum, however, since this is a driver-issue, I felt that this may be the better place to ask for help). I stopped using the card for about half a year and now that I want to use it again, the drivers keep blue screening my system!
I'm pretty clueless what more I can try to make that thing work again. I've uninstalled the drivers I had on my computer and tried every single version of the drivers available from the Creative website. Somewhere in the middle of the installation process, right after the drivers were copied and the card is being initialized, the system will hang without a bluescreen and without responding to Ctrl+Alt+Del or Num Lock. So in order to prevent that from happening, I started removing the sound card from my system, right after the installer started copying the drivers. That way, at least the installation process could finish successfully. However, after restarting my system, inserting the Audigy 2 ZS Notebook, emupia2k.sys would cause an IRQL_NOT_LESS_OR_EQUAL stop error. As I said, this happens with ALL of the drivers available from the Creative website (v2.09.006 from 0/09/06; v2.2.0002 from 03/6/07 and v2.8.000 from 03/23/09).
Out of curiosity, I then tried daniel_k's hacked drivers from the forum. These installed fine and without crashing my system during the installation process, however, they did still crash my systemwhen sound was playing back. You could forsee an impending crash by the sound starting to get messed up, sounding digital, choppy and roboty. The bluescreen that would appear was usually caused by commonfx.sys
Now I have completely given up on Creative dirvers and started using the open source drivers from the kX project. Problem with these drivers is that they do not support the Audigy 2 ZS Notebook fully, but at least my sound card works without causing my system to bluescreen.
My plea to the community: Please give me some kind of idea what I can do to get that card working smoothly again. The Creative drivers have never been very reliable on my system, but this is just rediculous. I can't stick to the kX project drivers, since I need SPDIF output, which doesn't seem to work with those drivers.
Here is what I have already tried to fix the issue:
- Uninstalled all traces of Creative drivers with Revo Uninstaller (using the built-in scan for leftovers)
- Used Driver Sweeper .5.5 from Guru3D to delete leftover sys files and other Creative components - http://bit.ly/AECNY
- Used Device Remover to delete references to the old Creative hardware from the registry - http://bit.ly/jingo
- Scanned the registry from anything containing "Creative" or "ct" and deleted it, if I deemed it safe
- Searched my hard dri'ves for anything referencing ct or Creative and deleted it.
- Scanned my registry with CCleaner
- Used the Creative Setup tool included in some of the older versions of the Creative drivers and used the driver removal feature that it has, to remove the drivers. Curiously, the tool would keep on detecting the driver, even after having removed it and performing a restart.
My System:
I run Windows XP Tablet PC Edition, with Service Pack 3 and all updates since then. My BIOS is the latest there is (from some time in 2007) and my PCMCIA controller is a Toshiba ToPIC00. I haven't updated my BIOS, the drivers for the CardBus controller or for my chipset in the half year that I did not use the sound card in.
?Creative Developers: If you like, I can crash my system a couple more times with your drivers, and send you a full kernel memory dump! Those things are about 200 megs each, so be sure to tell me the location of an FTP server or similar, that I could use.
Thanks for all your help
Message Edited by xylofoam on 06--2009 :5 AM

Hi Xylofoam,
Please check your PM, appreciate if you could provide the dump files. Thanks.

Blue Screen, kernel_data_inpage_error, disk drives missing on reboot

I just bought a new laptop, ASUS ROG G750JW, and installed a Mushkin Chronos 240GB SSD. I clean installed Windows 8.1 Pro on the SSD, and kept the original 750GB HDD, as well as a 500GB HDD, as secondary drives. I have been having rather random blue screens.
I had to disable auto-restart to see the error message: kernel_data_inpage_error.
The fun part is that when I soft restart after the blue screen, my hard drives are missing from the BIOS. I have to completely power down and then restart it for the HDDs to be detected. Since all 3 drives go missing, I can be rather confident that the problem
is not caused by any one of the drives (i.e. my SSD is not defective).
The problem originally occurred when I was installing Office 365 - the laptop would blue screen every time I tried starting the installation. However, each attempt would proceed a little further and eventually Office installed, so I can't use that as a reliable
test. Other occurrences have been, as far as I can tell, completely random. I was noticing that the BSOD occurred often enough during Windows Update installs, but I could not find any significant correlation when I compared my event log to my update
log. I was able to install the most recent Windows 8.1 Update released this Tuesday with no problems.
I have run diagnostics on all of my drives, which come back completely green. I have run chkdsk and sfc /scannow, none of which reported any errors. I have also run Driver Verifier according to the instructions
in this article which did catch several "0x000000c4" bug checks, which I was able to narrow down to the miniport driver.
My last action was to disable checking this driver in Driver Verifier, and I have not since experienced any problems. I have just finished running a 2+ hour long stability test using AIDA64 portable trial version, which caused no problems.
Since my drives go missing when this happens (whether as a cause or effect, I do not know), I have no memory dumps or event logs to share. I have since configured Windows to save memory dumps to my laptop, but with no reliable way to cause the blue screen,
I've been unable to capture a dump yet.
Soooo who wants to help me fix this? I've been offered warranty RMAs by both ASUS and Mushkin, but until I can reliably reproduce the error and confirm the cause, I'm not sending anything back (cause I don't know
what to send!).

Jay
If you don't have dmps lets take a look at your event viewer logs
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem. The
work around is to edit the registry. If you are not comfortable doing this DONT. If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag

Blue Screen when I plug my Ipod Touch 8GB(Late 2009)

My problem is when I plug my Ipod touch 8gb to my laptop(Acer Aspire 5632wlmi,intel core 2 duo processor T5200-1,60 GHz-533MHz L2 cache,1GBDDR 2,Up to 384MB NVIDIAGeForce GO7300 TurboCache,System: Microsoft XP Professional Version 2002 Service Pack 3,all required updates are done),the windows system detects problem and windows shuts down to prevent damage to my computer,this error message appears in blue screen with the technical information of :
*Stop : 0x00000007E(0x0000005,0X00000000,0xF78FD7C8,0XF78FD4C4) .
When the system goes down,I have to shut pc down from the power button and when I switch my laptop on I receive an error stating that "system has recovered from a serious error " which has signature of:
BCCode : 1000007E BCP1:C000005 BCP2:00000000 BCP3:78FD7C8 BCP4:F78FD4C4 OSVer: 512600 Product:256_1
And error report content is:
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\Mini031610-02.dmp
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\sysdata.xml
What I have done regarding to try to solve the problem ,but not worked at all:
1-I have uninstalled Itunes ultimate version(iTunes 9.0.3 for Windows XP,Vista or Windows 7) and other Apple related components on my Laptop(apple application support,Apple mobile device support,Apple Software Support,Quicktime etc.)
2- a-I re-installed all components mentioned on step 1 and plugged my Ipod: It works when I plug for first time,then I sync with my audio,art-work folders.Then I unplug my Ipod to listen music and see my Art-work,when I plug my Ipod for 2nd time to my Laptop,it crashes and that same blue screen error occurs.
b- I uninstalled all Apple components and plugged my Ipod to my Laptop,it charges the battery but no blue screen occurs.
3- I reset my Ipod and meanwhile uninstall all Apple components again(exactly like in 1st step) in my laptop,then I re-install all components to my laptop, and follow the same steps as exactly in 2nd step.I plug my Ipod and it works for first time,than I do sync through Itunes again,than I unplug and use my Ipod,when I plug for 2nd time than the same blue screen error appears and laptop crashes.
4- a- I reset my Ipod and Meanwhile uninstalled all Apple components,I re-installed iTunes 8.2.1 for Windows XP,Vista or Windows 7) but the same blue screen occurs.
b- I uninstall iTunes and plugged my Ipod to my laptop,no blue screen occurs.
5- I asked my colleague who has MacBook and plug my Ipod to her MacBook, than open Itunes,but Itunes(iTunes 9.0.3 for Mac OS x) can not see my Ipod as device and I am not able to do anything.
6- I've searched in Apple official websites and Google and many Blogger sites,Fan sites and all other possible technical sites but could not find any solution.
7- I've contacted(phone call) to the Local(Portugal) Support Apple Support Centre and explained all history of the problem clearly.But they could not help me,they advised the same possible solutions which I've already done and they said that they can not do more.And than they gave me a support mail address to contact.([email protected])
8- I've sent an email to [email protected], 2 days later they've answered me with the information that they are phone based support therefore they not provide me support.
Basically I am not able to import or export anything to/from my ipod,anyway all windows is going down.
It is first time I buy Apple product.My friends who have Apple products were generally positive about them,and I was thinking to by a MacBook as well,but after this problem I got doubts and I am not satisfied and happy at all. Since days I am trying to find solutions and find the exact support contacts to get helped with this problem.But could not reach any information. Now I don't have any positive Idea about Apple products or support service.I went to the Techno-Market which I bought the Ipod to change with an Iphone or at least try to have my money back if not possible to swap it with Iphone,but they've told me that it has been more than 15 days and they can not swap it or refund it,even if it was possible they would not refund it because the very sensitive backside of Ipod has some small but visible scratches.
Anyway I can see the difficulty of having Apple product,having support of product and finding the right contacts to communicate is not easy and I would really be very happy if anyone could change this idea of mine with helping me out to use my Ipod with peace and without any other problem.
As you can see,I spent a lot of money to buy it and spent days to find solution to my problem and spent a lot of energy to find right Apple Support contacts to help me with my problem.And I am not able to use my product as I wish.
Please advise me regarding to solve my problem. I hate to deal with courts and other legal ways to take action in those kind of cases. But if not of course it will be my last option to do it so.
I am waiting an answer,please try to answer me as soon as you have an answer for me.
Thanks In advance
Best Regards
PS:If you provide me an email address which I can send all print screens and full blue screen error message .txt I'll contact you soon after receiving your contact.
Fatih
[email protected]

Have you tried the following document, kohida?
[What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch|http://support.apple.com/kb/TS1502]

How to fix "unmountable_boot_volume" blue screen error on Pavilion g7 Notebook PC

Good Evening,
May I ask you help? I have a error on my laptop. Blue screen, unmountable_boot_volume"- 0x000000ED. I did Start Up test in HP Advanced System Diagnostics.
Got this:
Memory Test: Passed
SMART Check: Passed
Short DST: FAILED
FAILURE ID: 9G9XKT-5T96RH-MFPV4K-60WG03
PRODUCT ID : A1V40UA#ABC
HARD **bleep** 1
I tried in Advanced Boot Options, Safe mode- didn't work.
Last known good configuration (advanced)-didn't work.
How can I fix this? Could you please help me?
Thank you for youe time.
Stanislav

Short DST: FAILED
FAILURE ID: 9G9XKT-5T96RH-MFPV4K-60WG03
===
Good evening,
The above message means the HDD on your computer is dead. You need to replace the HDD.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Blue screen after shut down, service station won't work on reboot

A blue screen suddenly appeared on shut down yesterday, and my laptop immediately restarted after. On restart, a message popped up saying that Toshiba Service Station stopped working. Last time I shut down my laptop the blue screen doesn't appear anymore, but on reboot Toshiba Service Station still wont work.
My laptop is a Satellite L510 (PSLGJL-002001), running on Windows 7 Home Premium
Here is the details I found on my reliability monitor in Action Center
Windows stopped working
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x8313a940, 0xb08b3a8c, 0x00000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 042210-20498-01.
Shut down unexpectedly
Problem signature
Problem Event Name:   BlueScreen
OS Version:   6.1.7600.2.0.0.768.3
Locale ID:   13321
Extra information about the problem
BCCode:   1000008e
BCP1:   C0000005
BCP2:   8313A940
BCP3:   B08B3A8C
BCP4:   00000000
OS Version:   6_1_7600
Service Pack:   0_0
Product:   768_1
Bucket ID:   0x8E_nt!EtwpSendNoReplyReply+15
Server information:   77b35b9b-448d-42eb-b0e9-3e1f31f93ceb
TOSHIBA Service Station stopped working
Description
Stopped working
Faulting Application Path:   C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
Problem signature
Problem Event Name:   CLR20r3
Problem Signature 01:   toshibaservicestation.exe
Problem Signature 02:   2.1.3565.26576
Problem Signature 03:   4aca7720
Problem Signature 04:   System.Configuration
Problem Signature 05:   2.0.0.0
Problem Signature 06:   4a275e0d
Problem Signature 07:   1a8
Problem Signature 08:   4d
Problem Signature 09:   IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version:   6.1.7600.2.0.0.768.3
Locale ID:   13321
Extra information about the problem
Bucket ID:   892891352
My laptop is quite new, I bought it last March. Please help me solve this problem

See the other thread.
-Jerry

Video Podcasts blue-screen my computer...please help?

whenever i try to dowload a video from the podcast section it starts to download in itunes and then about halfway through my laptop will blue screen.
i can download load audio podcast, but not the video podcasts e.g lost podcast video blue screened.
AlienWare Windows XP

Hello ZarinaUrum,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPhone.
iOS: Not responding or does not turn on
http://support.apple.com/en-us/TS3281
Cheers,
Allen

My laptop keeps shuting off with a blue screen

my laptop keeps shutting down with a blue screen.

Hi rthomas63,
I saw your post about the blue screen of death (BSOD) that you are getting. I will be happy to assist but I will need more information then what you provided. What operating system are you running? What is your product number? What is the error that you are getting with the blue screen? When are you getting the error message? Do you get it at start up or when you are using a certain program. The more information you can post about the error message that better.
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

My Laptop keeps blue screening me

Similar Messages

Maybe you are looking for