My laptop lost all his sound n speakers..only headphones work.is a g6 b1z96ea

my laptop lost all his sound n speakers..only headphones work.is a g6 b1z96ea
what the hell is going on??i tried anything but doesn´t works

Is "Do not disturb" activated in the Settings?
Did you try to set up the phone as new device without using the latest backup?
How to back up your data and set up as a new device
Also try these steps:
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
copied from Troubleshooting iPhone hardware

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