My laptop's CD drive is broken. Is there anyway to download Elements 8 if I have my serial number?
I've had Photoshop Elements 8 for a few years now and I installed it on my desktop first. Now that I have a graphic tablet, I want to install it on my laptop as well. The downside of this is my laptop's CD-ROM drive has been broken. This means I can no longer use it until it is fixed. I still have my serial number so is there a way to download the program online if I verify that I have purchased the product?
You can download the application from here and use the serial number you have.
Photoshop Elements: 9,8,7
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my hard drive melted down and had to be replaced. I don't have my serial number or the email from it to reinstall my copy of Flash CS5.5. how do I get a new one? Can someone just verify my purchase and email me a new one?
Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page
If the above doesn't work...
This is an open forum, not Adobe support.. you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?
Download from Download CS4 products
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If you are in a screen to plug into iTunes, then the device is in recovery mode. Your only option is to connect to the computer to restore the device. http://support.apple.com/kb/HT1808
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I set up my iphone with my laptop but now its broken is there anyway of adding new song using anpther laptop/desktop computer without erasing everything currently on my phone? I have no access to my old computer and the songs on it are from cds not itunes purchases
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I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.
Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).
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I have Photoshop CS5 as a download that I wish to put on a new hard drive for my computer. I have the serial number. How do I do it?
start your installation file on your new hd.
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I successfully got Lightroom to open, it does not show my SD drive. I added the SD drive (folder) and it opened a few photos but then opened an old catalog. I tried again and got grey thumbnails with the correct Canon file numbers but no images. When I selected import, it opened an old catalog and began to convert it. I recently got the creative cloud subscription and I can open these photos there after pinning. The problem is, I don't have time to figure out Photoshop before I need these photos.
Thank you for responding. I can display my CR2 files in any program that
will show them. I can drag or "pin' them to the Ps logo or button at on the
task bar and they will be available in Photoshop. I purchased Lightroom
before the Creative cloud was available. that's why I have a serial number.
You've got me thinking I have two "dueling" programs of Lightroom. Could
this be the problem? I have now deleted Lightroom and was going to
reinstall. I will wait and figure out the reinstall from the Creative
Cloud. thank you again. -
I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
Hello Ive gotten a new laptop. I cannot find my Adobe Acrobat 9 disk as it's still packed and in storage from moving residences.
I have my Adobe Acrobat 9 serial number. How can I download it now for my new laptop, please?
Thank you. AndreaThank you, Anubha, for your reply. I will search for the disk as soon as
I'm able to go to another state where my storage unit is located, however
right now, I have a serial number for my Adobe 9 - it is:
1016-1934-5048-3315-8945-0131 according to my account on the Adobe website.
I do have, with me, an Adobe 8 disk - however, at some point, I must have
upgraded to Adobe Acrobat 9 - because that is the serial number in my Adobe
account. So, do I have Adobe 9 via an upgrade download link sent to me by
Adobe? I believe that is the case, but cannot find the record of that in
my Adobe account.
Can you please let me know if you show an upgrade to 9 in my account on
your end? If not, can you tell me what an upgrade would cost from Adobe
Acrobat 8, to Adobe Acrobat 10?
Thank you....
Andrea
On Mon, Mar 2, 2015 at 8:54 PM, Anubha Goel <[email protected]> -
I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however it is asking for my serial number which I have misplaced. I am unable to trace my serial number anywhere. I have even checked my adobe membership to locate my serial number but it does not seem to have any record which is strange as I have been using this software for over a year now and the previous versions since 2009. Could someone help me in my predicament.
Contavct Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I have CS6 on my iMac. I want to load it onto an external drive to use off my Mac Air. I have the serial number. How do I do this without having to subscribe to CC?
Note the min-requirements for PS CS6 on a Mac.
Mac OS
Multicore Intel® processor with 64-bit support
Mac OS X v10.6.8 or v10.7
1GB of RAM
2GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices)
1024×768 (1280×800 recommended) resolution display with 16-bit color and 256MB (512MB for Extended) of VRAM
OpenGL 2.0-capable system
DVD-ROM drive
Nancy O. -
I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive). My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?
Buy or borrow an external USB optical drive.
See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier. -
My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?
There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app. -
i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help. in chennai. I also need to retriwve my warranty paper online, as I am right now in chennai ad all my docs are in Cleveland.
You posted in the iPad forum instead of the MacBook Pro forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom
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