My laptop says, "Firefox can't fid the file at jar:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/branding/browserconfig.properties

I was working on syncing my PC and my HP laptop. Everything was fine, but when I tried to connect to Mozilla again on my laptop, I got the above error message. I tried to connect with Internet Explorer and was taken to the Mozilla download page. I downloaded Mozilla again, and it still doesn't work. Internet Explorer should be independent, so something is really wrong

Just go to preferences and set your home page again.

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My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file loca

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem-.thanks

I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem….thanks

If you are having the same problem, i.e. a disk permission problem, open your favorite search engine and search on, "change disk permissions", and I think you'll find plenty of information on how to fix the problem. This is a Lightroom forum. Your problem is with your operating system. There is no sense in rewriting instructions that are already available if you do a simple search.

HT3775 I just made a movie in iMovie and exported in MP4 format, now it won't open, error message says quicktime can't open the file ***? Anyone?

i just made a movie in iMovie and exported in MP4 format, now it won't open, error message says quicktime can't open the file ***? Anyone?

I have the same problem. I'm using Mavericks OS and latest iMovie. Both downloaded last week. I save the movie into File (as directed) and QuickTime
will not open. I'm then directed to a page of formats which are supposed to be supported on which is .mp4. Any tips?

Apple TV2 can see my laptop but it can't access the files in on my laptop. Home sharing is turned on. I'm using Windows7 64bit. ATV2 can access the files on my other laptop and PC. I've updated my iTunes and ATV2. Any suggestions?

Apple TV2 can see my laptop but it can't access the files on the laptop. ATV2 can access the files on my other laptop and PC.
My PC can see the laptop in question but it can't access the files.
I've updated iTunes to and ATV2 to the lastest version. My laptop is running Windows7 64bit.
Any suggestions?

Welcome to the Apple Community.
I assume you taken the step of restarting the laptop.
Have you checked your security software is allowing access for iTunes, which security software are you using.

HT201272 I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?

These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer.

When I open Firefox I receive the following message on the open tab: jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/branding/browserconfig.properties.

I have been slowly loading more plugins and extensions for Firefox, as I found that I had a conflict and Firefox would freeze. Two (2) days ago I used Firefox Sync for the first time. After I rebooted my computer, I found that when I opened Firefox I receive this message "jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/branding/browserconfig.properties."
I use Speed Dial as my home page and at the same time I received this message, Speed Dial stopped working, unless I click on the "open a new tab" button.
I opened the container for the file listed above, and I show that the file is in the folder.
I tried reinstalling Firefox in case there was a corrupt setting, however it hasn't helped

Caused by the Firefox Sync extension. Reset your Homepage to Default.
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

My Ipod won't sync. It says it can't find the file.

My Ipod won't sync. The message says that it can't find the file. Itunes works fine & Ipod shows up as connected to the computer.

iPod Manuals
iPod Models
iPod nano Troubleshooting Assistant iPod Troubleshooting Assistant
Service Answer Center - iPod
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

I am having issues with trying to update safari. It keeps saying, "Safari can't open the file "Safari_Updater-2.exe" because no available application can open it.

I am having problems with trying to update safari and this keeps popping up, Safari can’t open the file “Safari_Updater-2.exe” because no available application can open it. Also, I have a bunch of pops and I have my pop up blocker on but I keep having pop ups.

The info below should help with your pop-up issue.
Check the links below for options to remove the Adware
Easy method: http://www.adwaremedic.com/index.php
Somewhat more difficult method: Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
And, read this article below to see how the Adware arrived on your computer.
How to install adware
The Safari update can be found at The App Store updates section. Where are you obtaining the file?

I redownloaded itunes and now computer says it can't find the file

I had to reload itunes, but now it doesn't recognize the music files I have on my computer. The message I get says " The song..........could not be used because the original file could not be found. Would you like to locate it?" When I press locate I can find the file, but when I click on the song it gives me the same message again.
Betsy

You can use a program like Microsoft's "Autoruns" to investigate and modify what Windows is trying to do at startup. I agree that it's probably not a Firefox issue. If you have problems using Autoruns or interpreting the results, you could try a Windows XP forum like the following:
* Autoruns: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
* Windows Secrets Lounge / XP: http://windowssecrets.com/forums/forumdisplay.php/38-Windows-XP-Forum

I purchased songs and they now have and exclamation point next to them and says it can't find the file.

Many, many songs won't play that I have previously purchased from Itunes...They have an exclamation point and says the file is corrupt or has been moved, Ican locate the files, but they won't play...Will Itunes let me redownload at no charge or am I expected to pay again. Why is this happening?

I'm not sure if your account actually has to be connected to iCloud, but you can redownload previous purchases through it.
This page details how to do that.
If it turns out an iCloud account is required and yours isn't one, I'm sure you could connect your account to iCloud now and it'd work just fine. I know I had a few songs appear on my purchase list from long before I connected mine.

I just reinstalled iTunes and can't get it to open; error mesage says it can't find the files so without a program it won't even sync my phone.

I'm getting this error message "the iTunes library itl cannot be read because it was created by a newer version of iTunes. When I've tried to redownload it, nothing happens.

Try the following:
- A reset and then connect to your computer and try to restore.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- See if placing the iPod in Recovery Mode will allow a restore.
- The see if DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If you can't turn the iPod full off, let the battery fully drain. After charging for at least a hour try the above again
- If still not successful time for an appointment at the Genius Bar of an Apple store.

Surface RT will read files for a period of time. After closing the files and reopening later, they're corrupted or Windows says it can't open the file format.

File formats include jpeg, Word and Excel documents, and PDFs. Documents have come from downloads, email attachments, and documents created locally. Performed a full scan today which found no results. Performed a system refresh and no improvement. These
are documents I've opened, edited, saved, sometimes reopened and used, and later, they randomly aren't working.
Currently saving all documents on the MicroSD card to keep the SSD drive as free as possible on the Surface.
Downloading a firmware update as I type this.
Thanks in advance.

Hi,
For the issue,please open these files using other computer to see if we can open them normally.
Meanwhile,try saving all documents on your SSD to test it.
Regards,
Kelvin hsu
TechNet Community Support

42 GB itunes library says it can't find the files

My 1113 song 42 GB itunes library says " files could not be found " when I try to play any song
yet it still shows that it's using 42.82 GB on my hard drive . Where is it hiding or is it just gone ?
Does any one have an idea??

On the HD is one thing.
PROPERLY pointed to by the iTunes Music Library.xml and iTunes Library.itl files is another thing entirely.
If you've renamed or moved your music folder, however slightly, the XML file will no longer recognize the "location" on your iTunes files. Then the Library.itl file is useless.
Hold the Option key when you launch iTunes and re-select your library in its proper location.

I just installed itunes on my new computer, the majority of the songs have an ! beside the song and when I try to play the song a dialog box comes up and says it can't find the file. The songs include music downloaded from itunes throughout the years

I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!

I just instaled itunes on my new Dell computer operating system-Windows 7. The majority of my music-purchased from itunes and my CD's will not play. Help!

My laptop says, "Firefox can't fid the file at jar:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/branding/browserconfig.properties

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