My laptop screen isnt proceeding or turn on quickly

Hello im from lebanon
i have a laptop hp compac mini i use it for projects. I have a problem in turning on the laptop. Once i turn it on it takes one hour to see the screen on. Then i can't do anything cause it is toooo slow!
My small cousin used it and i donno what happened pls help me
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dimakabakibi wrote:
Hello im from lebanon
i have a laptop hp compac mini i use it for projects. I have a problem in turning on the laptop. Once i turn it on it takes one hour to see the screen on. Then i can't do anything cause it is toooo slow!
My small cousin used it and i donno what happened pls help me
Sounds like your cousin got it infected with malware or virus since you can still see the screen but it takes forever to do anything. Your going to needed to use the HP Recovery Media and wipe it clean and redo the computer to fix the problem.
I am a Volunteer to help others on here-not a HP employee.
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