My laptop speakers are not working but my headphones work fine

I have an HP Pavilion g6-1d73us laptop and although my headphones work properly the speakers do not. This is a recent problem.  I have tried troubleshooting with windows troubleshooter with no results. I have checked all the drivers for audio and they check out fine. I have tried driver software with no success. Windows Media Player does not work. I get an error message when I try to use it. What else can I try?   Carl
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Hello @hifive11,
I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers. 
You can also enable the speakers on your computer as the default playback device. This can be done by following the steps below:
1. Click the Start button
2. Click Control Panel
3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's headset device). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
6. Test your speakers
If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
    The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers. 
    You can also enable the speakers on your computer as the default playback device. This can be done by following the steps below:
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    5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
    6. Test your speakers
    If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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