My laptop speakers does not work, but my headphones are working on my laptop

Hi
I have an HP Pavilion 15-n015ee laptop. My speakers don't work but my headphones work, do i need a sound driver?
can you give me a link for a one?
thank youu

Hi,
Please try this first to enable Speakers in Playback devices as follows:
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Regards.
BH
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I have an HP Pavilion g6-1d73us laptop and although my headphones work properly the speakers do not. This is a recent problem. I have tried troubleshooting with windows troubleshooter with no results. I have checked all the drivers for audio and they check out fine. I have tried driver software with no success. Windows Media Player does not work. I get an error message when I try to use it. What else can I try? Carl
This question was solved.
View Solution.

Hello @hifive11,
I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers.
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If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
Please re-post with the results of your troubleshooting, and I look forward to your reply!
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I work on behalf of HP
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