My Laptop stuck at "Please wait" for ever.
after almost a week from updating windows 8 to 8.1, when I log in to my pc windows stuck at a "please wait" in start menu for ever, there is a cancel option but it doesn't work, i can't reach the desktop or anything. i recovered the laptop once but the problem came again !
Hello Omaar, Welcome to the HP Forums! I hope you enjoy your experience! I understand the computer will not turn boot properly. I apologize for the delayed response, and I will assist you the best I can. First I require the following information: 1. The computer's model number. If you require assistance locating this information, please reference this website: Locating the Model Number of the Computer
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Please respond as soon as possible. Thanks for choosing the HP Forums. Have a great day!
Mario
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It happens a few times since last week.
When I started my laptop, it seems to stuck in "Please wait" screen before Windows 8 logon screen appears.
Any suggestion how to fix it?If you are stuck in "Please Wait" screen, to resolve the issue follow below method
Boot the system into Safe Mode, to do so follow below steps:
1. While at the "Please Wait" screen, press ALT+CTRL+DEL
2. Click the power icon displayed at the bottom right
3. Hold down the SHIFT key and select Restart. This will take you to the Windows Startup Settings screen
4. Select Troubleshoot
5. Click Advanced options and choose Startup Settings
6. Click Restart
7. From the Startup Settings screen, select the number corresponding to Enable Safe Mode
8. Choose the user account that has administrative rights
If you are able to enter to safe mode, perform clean boot and check error still persists
http://support2.microsoft.com/kb/929135
And if you are not able to login to safe mode, perform "Repair system files using SFC scan."
This is a command-line tool that scans for corrupted files crucial to the system, and automatically initiates a repairing process.
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2. Reach Advanced options from the Windows Startup Settings described formerly
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Nothing except that when I turn it on, there's a USB cable and an iTunes logo above it, indicating that it's in recovery mode.
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Please wait for the group policy client - shutting down issues
Hi
I have issues with shutting down machines. When machine is connected to company's LAN everything works fine. However, if machine is connected to VPN - Juniper NC - 1 hour or more it always hangs when it is shutting down. When I shut down the machine
(verbose mode on), first stage is:
Please wait for the system Event Notification service.
This ends exactly
after 3 minutes. Next stage:
Please wait for the group policy client windows 7
...is never timed out (even after few hours). Machine never shuts down.
In Application logs there are always these 4 events when machine is unsuccessfully shutting down:
6005: The winlogon notification subscriber <Sens> is taking long time to handle the notification event (Logoff).
4627: The COM+ Event System timed out attempting to fire the Logoff method on event class {D5978650-5B9F-11D1-8DD2-00AA004ABD5E} for publisher and subscriber . The subscriber failed to respond within 180 seconds.
The display name of the subscription is "ISensLogon2". The HRESULT was 80010002.
6006: The winlogon notification subscriber <Sens> took 180 second(s) to handle the notification event (Logoff).
6005: The winlogon notification subscriber <GPClient> is taking long time to handle the notification event (Logoff).
Sens is timed out after 3 minutes while there is no 6006 event for GPClient and machine is stuck there for ages (Please wait for the group policy client
stage). I noticed in System logs that machine always hangs if there is this error
5783: The session setup to the Windows NT or Windows 2000 Domain Controller \\server for the domain X is not responsive. The current RPC call from Netlogon on \\machine to \\server has been cancelled.
I made a group policy log and below you can see part of GPSVC log when machine is unsuccessfully shutting down:
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe58
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
GPSVC(2d4.1cfc) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x71a
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(438.1a04) 21:31:24:327 Waiting for user group policy thread to terminate.
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xe10
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Canceling pending calls
GPSVC(218.c88) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(2d4.1cfc) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x71a
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Cancelled pending calls
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xdcc
GPSVC(218.1054) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0x20cc
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.9c8) 21:31:24:327 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::UnregisterNotification: Entering with event 0xd90
GPSVC(218.1054) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:327 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(2d4.1cfc) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.d48) 21:31:24:342 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.d48) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1c04) 21:31:24:327 Client_CompleteNotificationCall: failed with 0x525
GPSVC(218.1c04) 21:31:24:342 CGPNotify::OnNotificationTriggered: Completenotification failed with 1317
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x2100
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Entering with event 0x1264
GPSVC(218.1054) 21:31:24:342 CGPNotify::AbortAsyncRegistration: No asyn registration is pending
GPSVC(218.1054) 21:31:24:342 CGPNotify::UnregisterNotification: Exiting with dwStatus = 0x0
I tried with signing out from VPN before shutting down machine, I even switched off WiFi but machine still hung. If i tried to get GP results before shutting down machine it takes ages and it is stuck in "Getting the user name" stage.
Gpupdate /force never updates policy (It stops at Updating Policy...). I tired with installing different hotfixes which did not resolve the issue. I never have any
issues with logging in, no GP scripts are applied when user is logging off or on, no roaming profiles. The only issue is when machine needs to be shut down.
I excluded 1 machine from GP and left it on VPN for a few hours, several times. It always shuts down successfully. I applied GP back one by one and the one which is presumably causing an issue is Avecto which adds admin rights when VPN application
starts (event 100):
Process started with admin rights added to token.
Command Line: "C:\Users\User\AppData\Roaming\Juniper Networks\Setup Client\JuniperSetupClient.exe"
Process Id: 5540
Parent Process Id: 2252
Policy: EA-PrivilegeGuardSettings.UK Policy
Application Group: EA-PrivilegeGuardSettings.Applications Granted Admin Rights
Reason: <None>
File Name: c:\users\User\appdata\roaming\juniper networks\setup client\junipersetupclient.exe
Hash: 27D8463A913A802E555AEEF45717B122249AA993
Certificate: Juniper Networks, Inc.
Description: Juniper Setup Client
Application Type: exe
Product Name: Juniper Setup Client
Product Code: <None>
Upgrade Code: <None>
Product Version: 8.0.6.48695
I guess there is a DNS issues when machine is on VPN which leads that GP cannot be applied / updated. Not sure if or why Avecto would have an impact on this. When machine is trying to shut down it still somehow thinks it is connected to DC. What
I also noticed are several explorer crashes while machine is on VPN.
Does anyone have same issues? All machines are Dell with Juniper NC (VPN).
Thanks,Hi,
According to event log, Winlogon process takes a long time to handle logoff event. That's to say winlogon process is waiting for response to logoff.
According to your description after, this problem is most probably caused by Avecto. You can try to disable or uninstall it temporarily for test.
To make further troubleshoot with this problem, you can try to use WPT (Windows Performance Tool) to make troubleshoot.
http://blogs.technet.com/b/askpfeplat/archive/2013/03/22/troubleshooting-windows-performance-issues-using-the-windows-performance-recorder.aspx
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
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