My laptop that i loaded my ipod onto when i bought it is not working, and i now have a mac, and recently purchased an album from itunes, but it won't load/ sync to my ipod. how do i fix this?

just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?

iTunes & iPod Hints & Tips
iPod: Frequently Asked Questions

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HT1386 I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

I bought elements 11 at COSTCO and downloaded on a laptop and PC! PC died and I now have a MAC and wonder how I can transfer the program to my MAC?

I bought elements 11 at COSTCO and downloaded on a laptop and PC! PC died and I now have a MAC and wonder how I can transfer the program to my MAC? I have the serial number from the purchase.

Try downloading the PSE11 installer from Download Photoshop Elements products | 12, 11, 10
Install then enter your serial number.

HT5085 I have purchased a film from iTunes but it won't allow me to download. I need to transfer other films onto iCloud to give me enough space. How do I do that please

Hi, I have purchased a new film from iTunes but I cannot download it as i don't have enough room. I have other films that I need to transfer to icloud before I can download the new one but don't know how to do this.

You should be able to re download the book on your iPad.
Try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
On your iPad tap Settings > iTunes & App Store
Swipe down and make sure Books is switched ON.
Purchased books should appear when tapping the iBooks icon now.

HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I've rented a movie, but it won't play on my computer. How can i fix this?

I rented "Django Unchained" and after getting through half of the movie, I cannot get it to start up again no matter what I click on. Does anyone know how I can fix this?

I burn a disc the same way I always have using the same brand of discs that I have always used
Describe both your usual disc-burning technique, as well as the brand of discs you're using (as well as whether they're +R or -R).
Are you burning with an internal SuperDrive, or an external burner?
If the disc won't play on your computer and "won't play on any other player either," that sounds like an overall bad disc, not just one that "won't play on my computer."

When going to update it says there is a billing problem with the previous purchase, I went in to fix it but it won't let me download it. How do I fix this problem?

When going to update it says there is a billing problem with the previous purchase when I go to update it still won't let me download and all the info is correct. How do I fix this?

You have to email iTunes Store Support about this issue now. You can get started here. Change the country in the upper right if necessary.
https://ssl.apple.com/emea/support/itunes/contact.html

My computer is authorized to play purchases but for one of the songs I recently purchased I keep getting prompted to authorize the computer to play the song. How do I fix this?

I recently purchased a song on my iphone. When I synced my phone to my computer, I was prompted to authorize the computer to play the song, which I did. It did not compute and thus when I try to play the song in iTunes on my Macbook Pro, I keep getting prompted to authorize the computer. Does anyone know why this is happening and how I can fix it? I also cannot play the song now from my iPhone. I even tried re-downloading it from the iTunes store and that did not help.

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

My iphone is disabled, it says plug into itunes, but it says to type in the passcode.. how do i fix this?

I cant plug it into my itunes because my laptop is being fixed.. but even if when it comes back all the data will be lost so if I restore my iphone everything will be lost because I have no backed it up with icloud. I need a way of fixing it without losing the data in my phone.. if there is one.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..

I recenetly purchased an album from Itunes but can't transfer it to my Ipod when I Sync. Why?

Why won't Itunes sync my new album I purched to my Ipod nano? What gives? What's the point on buying an album when it won't Sync? Some help please
wes

Make sure your computer is authorized to play the music you purchased on your computer (Store > Authorize this computer)

HT6208 I have enough space for the recent update but it won't update??? ***? How do I fix this?

I have enough storage for the update but I cannot get it to update?? Anyone have the same problem?

Connect your iPad to iTune and Check For Updates (tap to enlarge image)

ITunes won't let me buy music. How do I fix this?

I've been trying to buy some albums off of iTunes but every time I click buy nothing happens. How do I fix this?

have you run all software updates?
https://expresslane.apple.com/

HT203180 I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is graye

I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out

I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2

I have a 4th gen nano that is loaded with my music library via a prior addition of Windows. I now have Windows 7 and when I access I-Tunes and plug in my ipod I get a list of my music but cannot play it. Open to suggests on how to solve this problem.

I have a 4th gen nano that is loaded with my music library via a prior addition of Windows. I now have Windows 7 and when I access I-tunes and plug in my Ipod I get a list of my music but cannot play it. Open to suggestions on how to solve this this problem.

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

My laptop that i loaded my ipod onto when i bought it is not working, and i now have a mac, and recently purchased an album from itunes, but it won't load/ sync to my ipod. how do i fix this?

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