My laptop was wiped by a virus.when i downloaded itunes again a went to sync my phone it says all music will be wiped.how do i restore my music to my itunes account..
my laptop was wiped by a virus.when i downloaded itunes and logged into my account,i tried to sync my phone but it says all my music will be wiped.how do i restore my music to my itunes account.
If you reinstalled Windows, it is likely that all your data was lost. If that is the case, you should restore from backup.
If you don't have a backup, but you have an iPod, you can recover from that, see:
https://discussions.apple.com/message/11857427#11857427
If you are in the US, you can recover purchased tracks from the store using the "Purchased" link in Quick links.
If all your data was not deleted, you will need to explain exactly what remains before help can be given.
Similar Messages
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Restoring music to ipod just wiped out music from ipod touch how can I restore
I need help please anyone i just wiped out music from my ipod,how do i restore it..I need itunes to sync to my ipod
Hey lllass
Thank you for your helped will do this evening...I deleted lots of apps, podcast and games from my itunes library to clean it up and get space, when I tried syncing the ipod to the computer I can still see apps and podcast showing up on my ipod...Help please -
my laptop had a virus and I am trying to sync my IPHONE 4 to my desktop, how can I sync my phone without losing all my music, apps and contacts?
You are talking about the menu bar of Itunes, right?
Yes. With iTunes open the menu bar is at the top of your screen.
where exactly is the Store/synck you iphone option?
After you authorize the computer connect your iPhone then follow the instructions here > iOS: How to transfer or sync content to your computer
When you are done transferring the data to the desktop, right or control click the iPhone under Devices left side of the iTunes window then click Back Up.
That way you will have a backup just in case you need to restore your iPhone. -
My itunes account is messed up. How can I restore my playlist folders in itunes? The list's are there but the individual song titles aren't. They are only listed by album. I can only see the song titles as they are played at the top of my itunes. This makes it very difficult to find songs in my playlist. Also when in the itunes store, I am not able to see music genre choices, or search for a song or group.
Thank youHi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L -
my iphone is synced and backed up with another computer which is now broken...i have synced it with my new computer but it hasnt transfered anything over to itunes and when i try to add anything to my iphone it says all data will be erased and replaced with the current itunes? i dont want to lose all my apps and music.... i dont know how to go around this problem? i want to back it all up and sync it properly to my new computer so that is now my main computer , so i can add ring tones and music etc with out it erasing everything ive got. any answers would be great and muchly appreciated. thanks, im not sure what operating system my iphone has either.....
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
Currently have iTunes 11.0.1.12 - how do I restore a previous version of iTunes that was far easier to use (much more familiar with)?
Apple is starting to feel like work and not play.
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my iPhone won't sync to my iTunes because it says my computer is not authorized. When i do authorize it, it claims to already be authorized. When i re-sync my phone it says it is unauthorized. Any help?
Hello katey1717
If you are getting the repeated prompts of asking to authorize your Apple ID, then check out the article below to resolve the issue. Make sure that you go through and remove the SC Info folder and try to authorizer again as that resolved it for me when I had that issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Regards,
-Norm G. -
After buying a new Macbook pro and opening an iTunes Match account most of my music is grayed out on my Mac and iPhone. I have not turned on iTunes match on my iPad and all my music is fine. How do I get my music back????
The most efficacious way to get your music and other personal data onto your new Mac is to restore it from the backup you made of your old computer. Once that is done you can re-enable iTM on the new Mac and your iPhone.
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Why do i have to pay more than once for my purchased album in itunes, when i download them again?
why do i have to pay more than once for my purchased album in itunes, when i download them again?
Probably because you purchased them again, instead of following the proper method for redownloading apps.
Downloading past purchases from the App Store ... - Support - Apple -
Downloaded Canon printer/scanner drivers for Canon PIXMA MP520 and MX860 on Mac Book laptop, and they worked. However, when I downloaded the same two drivers on Mac Book Air, neither worked.
I wasn't aware that VueScan charged a yearly license.
You simply launch Image Capture and if the scanner is recognized it will be listed in the SHARED list in the left display column. Select the scanner name and the app will start an overview scan. You will also see a list of scanning options in the right display column (resolution, paper size, file output format, etc.
The above description is when everything is working correctly, which has been the case for me.
Good luck. -
My computer crashed and I did a sytem restore. All my files and programs were wiped out except for Windows. How can I restore my music back to the itunes folder on my computer from either the ipad 2 or ipod nano?
Read turingtest2's User Tip:
https://discussions.apple.com/docs/DOC-3991 -
my comp out of nowhere just said it was infected by a virus and it downloaded a scan app and told me i had to register it for it to work and there is a $20 registration charge. does anyone know whats going on?
Look over this link....
http://www.reedcorner.net/guides/macvirus/
It will catch you up to speed with what is going on and the solution.....DO NOT REGISTER..... -
What to do when I downloaded ios7 to my iphone 4 and the phone is telling me to plug into itunes?
You should do that to complete the software update and sync with your computer.
Make sure you have the latest version of iTunes (11.1) -
I pre-ordered an album on my iPod touch and it was released today but it hasn't showed up in my music or purchased. How do i get the music on to my iPod
Pre-order items from the iTunes Store
If an item isn’t yet available, you may be able to pre-order and then download it when it becomes available.
Pre-order an item: Click the Pre-order button next to the item. When the item is available for download, you receive an email notice. You aren’t charged for the item until you download it.
Download a pre-ordered item: Click the link in the email notice or open iTunes and choose Store > Check for Available Downloads.
View, cancel, or see the expected release dates for pending pre-orders: Choose Store > View My Apple ID, and click Manage Pre-orders.
When you pre-order an item, you may not be able to download it at the exact moment it becomes available for regular purchase. You’ll receive an email the same day it becomes available to let you know when you can download the item.
Some albums or collections you can pre-order include a song that’s available to download immediately. When you pre-order these items, the available song is downloaded and you’re charged only for that song. When you download the rest of the album (after you’re notified it’s available), you’re charged for the rest.
Have you tried here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?
Yes because that information is not located on the hard-drive of your new mac! If it is purchased content from the store, than this issue isn't as bad as it looks!
Here is a link explaining how to get your previously purchased content back:
http://support.apple.com/kb/HT2519
You also want to authorize your Apple ID account on the computer by following these instructions as well:
http://support.apple.com/kb/PH1730
Basically this link explains to go to the top left corner of your screen where you will see file, edit, view etc! Click on Store in that section and click on authorize this computer, also you want to make sure that the computer will not automatically sync by going to iTunes in the top left corner, just to the right of the apple symbol if iTunes is selected, and go to prefrences, and here you will see back up! Right under the back-ups has an option explaining to prevent devices from automatically syncing which is good cause you may be able to transfer your purchases from there which will put your content into the computer, and if that happens than we don't lose anything
Hopefully I was of some help:)
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