My laptop won't go past loading screen

I Turn on my laptop and all I see is the apple sign and a loading bar. It loads up all the way on the bar then cuts off. When I turn it back on again it does it all over again. It doesn't allow me to go to the username screen or anything else.

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MacBook 2010 won't get past loading screen

Hi everyone. I don't live anywhere near an apple store so am hoping I can get some help here. My MacBook won't get past the initial White loading screen with the grey apple logo. A loading bar (which I've never seen before) comes up, loads about 1/5 of the way, disappears, comes back empty, does the same thing then my laptop turns off. About two weeks ago the battery stopped working without being plugged in and each time I turned it on it had reset the date to 01/01/2001. Any advice would be greatly appreciated. Thank you.

Welcome to the Apple Support Communities
The hard drive is damaged. Insert the Mac OS X DVD, press C key when your Mac starts, go to Utilities > Disk Utility and repair the drive. If it doesn't work, take the Mac to an Apple Store.
If you haven't made a backup, download DiskWarrior

My MacBook Pro won't go past load screen when you first load it up?

Three days ago it was working fine all of a sudden froze so I did a hard shutdown, ever since has gone to screen with loading symbol.

Try SMC reset:
http://support.apple.com/kb/ht3964
Note that the directions are different depending on whether or not the battery in the MBP is user removable.

Laptop won't start past grey screen

Hello,
I have a hp Pavilion g6-1d48dx Notebook PC and have recently been unable to get it to start. When I turn the power on, it takes me to the Windows Error Recovery screen and asks me whether I want to launch startup repair or start Windows normally. No matter which option I choose the computer becomes a grey screen (although i can still move my mouse). Anyone else have this problem?
- regards, Josh

Haivdinh,
I understand you ran a few diagnostic tests on your computer and got a failure, is that correct? I will do my best to provide you the best solution for this issue.
That failure Id refers to the hard drive needing to be replaced. If you are still covered under warranty I recommend you contact the HP help desk for the best possible repair. If you reside in the US or Canada the number is 1-800-474-6836, if you reside in another location click on this link and then select your location.
If I have been helpful or if you would like to say thank you for me trying to help, click the white star under my name to give me Kudos. I really appreciate it.
Please respond when you get a chance.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

PowerBook G4 won't boot past blue screen

I've read a couple of posts with similar problems. The jist is, I did a security update/restart earlier and now my laptop won't boot past the blue screen after the white screen with the gray apple. I think I'm on Mac OS 10.4.11 but I had it on auto-update so that could be incorrect.
I've booted from the install disk and run a diagnostic from the First Aid bit in the Disk Utility. It says that there are no errors found and the S.M.A.R.T. status says "verified" as well. It won't let me boot into Safe Mode (although, I could be doing that wrong as I'm not exactly clear on how to do it - pressing S doesn't seem to do anything, but if I press Command + S it takes me to a text listy thing and I've run the "fsck -f" system check (which seems like the same as the disk utility check?) from there and also gotten the "volume is ok" message. There was also a suggestion to run some kind of diagnostic after booting with the D key from the install disk, but I was never able to get the disk to boot from the D key, only the C key.
I'm sure that this is kind of the "same song, different verse," kind of post, but I've not read about volumes registering as okay. I'm a little wary of a archive-and-reinstall as I've not ever done that before (so, if that's the suggestion you have, I would really appreciate loads of specifics on how that works so I don't mess up!)
I've read in several instances suspicion of a hard drive problem but I've not had any slow downs or any crashing. I did travel to the UK for about 10 days, but I didn't even change the time zone on my laptop while there, so I don't think that's it (but I suppose it could be.)
Lastly, I did recently replace my keyboard. A few keys had become non-responsive so I replaced it and have had the new keyboard for a bit over a month.
Suggestions? Ideas? Sorry if it's a repeat post -- just felt like the circumstance was a teensy bit different. And also, thanks very much for any info you can give.

Linsey:
If you can boot your computer into Firewire Target Disk Mode and you have access to a second Mac that supports firewire, you may be able to back up items that have not been backed up previously.
If you are able to back everything up successfully, and you have tested your backup to be sure it is sound, then we can proceed with re-installation of the OS. The best option is to completely reformat and erase the HDD and then install the OS from disk. (I will post complete step by step directions). This will enable you to start with a clean slate/HDD. Your other option would be to use the Archive and Install option. Think it over and let me know how you want to proceed.
cornelius

Won't get past "Platinum screen", keyboard not recognized

Hi all,
I just built a system, haven't even loaded up the OS yet. On the first boot, the computer won't get past the screen which says "Platinum" and says "tab to switch to post" or "del to run BIOS setup." The lights don't flash on the PS/2 keyboard i hooked up (a 6 year old Compaq one). I then tried a 2-year old Dell PS/2 keyboard with the same result. Is this problem fixable? I bought this off of Newegg and there is still time to return it, if I need to. Thanks for your help in advance. Also, if this topic has been beaten to death, I'm sorry. I'm in a state of panic right now since this computer isn't even for me.

I had the same symptoms first time I tried to boot my then-new K8N Neo2 Plat. I had the advantage of having the D-bracket, which was telling me it was hanging in the memory test. I had stuck in some cheapo memory to set up the board, waiting for my good stuff to show up. Turns out the memory was not up to the task. When I stuck in the good stuff, she fired right up. What memory are you using? Are you sure you don't have the D-bracket? it looks like a PCI back-plane USB bracket, except it has 4 LEDs on it (in addition to 2 USB ports and a 1394 port).

Help! Laptop won't boot past MSI logo

Please help.
My MSI GT60 laptop won't boot past the MSI logo.
I also can't access the BIOS.

Quote from: rob.kernaghan on 10-January-15, 03:07:55
Please help.
My MSI GT60 laptop won't boot past the MSI logo.
I also can't access the BIOS.
so your laptop freezes at MSI logo and if you spam or press DELETE button few times on boot do you then only get "-" line? if so then either it's bios has hanged itself so if your able to access cmos battery from back area where you can access hard drive, ram and such then disconnect cmos battery leave it disconnected for 15 mins also make sure ac and battery is disconnected to once done put cmos battery back and then actuall battery and try with starting the laptop and see if it passes by MSI logo if it hangs again at MSI logo then spam Delete and see if you can enter bios but if bios throws an black screen with "-" again then you would have to RMA your laptop since it sems something is wrong with your motherboard causing bios not wanting to work propertly.

My iMac won't boot past grey screen and it didn't come with a os x disk

My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

IMac won't get past startup screen, no matter what. Pls help?

I just inherited a mid-2010 iMac from a friend. It hadn't been used for months, and now when it is started up, it won't get past startup screen. It shows the 'slot' looking image on the bottom of the white loadup screen, then it's just the apple symbol and the whirly thing going around forever. I've had it going for over half an hour at one point, and nothing changes. I have tried all the different reboot key combos, such as C with a startup disk in it, D for hardware test, command S for safe mode, etc. The only thing which makes any difference at all is using the T key at startup, when I do get the three-pronged white symbol floating around screen.
It is a 21 inch with 500gig, and I believe it's running Snow Leopard. They never had a problem with it before, but now after the months of disuse, it is doing this. Please, can anyone help? Thanks!

I'm not sure if a dead PRAM battery would give you these symptoms, but one possibility is that if the computer was off wall power for months, the PRAM battery, a small coin cell battery that controls certain functions, may be drained and dead.
But, in any case, try an SMC Reset. You must follow the timing for this exactly.
http://support.apple.com/kb/ht3964
And then a PRAM Reset.
Hold down Option-Cmd-P-R together at the startup chime, listen for two more chimes, total three, then release all the keys to finish booting.
You might also try a Safe Boot by holding down Shift at the startup chime. (Cmd-S isn't for Safe Boot, it's single user mode.) Give it much longer to boot than usual, but if it doesn't finish in perhaps 5 or 10 minutes, then you'll have to give up on that.

HT1349 Ipod touch won't move past password screen

my ipod touch 4g keeps asking for hotmail password. I enter it and it is not taking it and won't move past this screen. Any idea how to get this off?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My laptop won't go past the grey screen

I have been using lots of software - indesign, photoshop, illustrator as well as other programs at the same time and my laptop started to slow down. I then tried to force quite pages and it wouldnt work so I had to force shut down. It then would not turn fully on and was on the grey screen for a long period of time. It eventually came back to homepage after about 30 minutes but did not fully load. It now wont go past grey screen and has a bar at the bottom. Whats wrong ?!!

Gave it a go, didnt work will just take it to the store !

Macbook won't get past startup screen?

I dropped my macbook, approximately from a 3/4 meter height. It beeped 1-5 times (i think)? Then froze. I Turned it off, then switched it back on, and it went through the usual startup phase, except it wont go past the loading screen and won't boot up in single user mode, help me please?

You may have damaged the disk when you dropped it. Here are some steps to diagnose that and possibly repair the filesystem. (It may be some other problem but this is a good place to start.)
Reset SMC:
http://support.apple.com/kb/HT3964
Boot in OS X Recovery Mode overview.
    http://www.apple.com/osx/recovery/
   If it boots in standard recovery mode then
   at least part of your internal disk is working.
   If it boots in network recovery mode then your internal disk may be damaged
   but the rest of you Mac may be healthy.
While in Recovery Mode check the S.M.A.R.T. disk status, try to repair the system disk (Macintosh HD).
If that does not fix the problem then reïnstall OS X.
https://discussions.apple.com/thread/5477875?tstart=0

Ipad won't go past iTunes screen

i bought a new iMac and the iPad i had before needed to get updated. i plugged it in and went through the process now it won't go past the iTunes plug screen. any ideas why it isn't finished loading everything. thanks for your help.

Hello jwludwick,
Does the screen on your iPad look like this?
If so, that indicates your iPad is in recovery mode and needs to be restored using iTunes. Please follow the article below for further steps.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

Powerbook won;t go past grey screen with apple logo on start up

Hi
I am getting very stressed, my powerbook g4 won;t go past the grey screen with the apple logo when switched on. I need to sort it ideally without another computer to go through but if that is necessary then I will do it. I have tried the RAM reboot but nothing, there is not even the spinning loading symbol just a grey screen - which it will stay on until I turn it off. Someone please help!!!!!!!!!!!!! Not sure of my OS as I can't turn my comp on, but I am running leopard on it

Welcome!
First, see if you can boot in Safe Mode, holding the Shift key during startup until you see a message about safe mode. Getting a desktop can take longer because Safe Mode forced some disk checking.s
...I am running leopard on it
Then you should have the install disks. They can be used to boot the computer for repair. Insert the DVD and press and hold the "c" key during startup. That will launch the installer BUT you don't want to reinstall yet. Find the install's Utilities menu and launch Disk Utility. From there you can check the hard drive and make some repairs.
I need to sort it ideally without another computer to go through but if that is necessary then I will do it
That would require that your compute work enough to start in FireWire Target Disk Mode. FWTDM lets your hard drive show up on another Mac as if it were an external drive. You can test by starting the computer and holding the "t" key until you get a blue screen with a big yellow FireWire symbol. Looks like this:
!http://t3.gstatic.com/images?q=tbn:ANd9GcT8uGcDJDrUrECaelR5ash9yA3zuGBakhxrJ9TjfjO_uoCmKQ&t=1&usg=_5RiQv2QkO7UuPLUpiige1MVxdb0=!
I believe FWTDM's code is in firmware and not on the hard drive , so may let yo uaccess the disk form another computer.

Ideapad K1 won't boot past Lenovo screen

HELP! My IdeaPad won't boot past the lenovo splash screen. Here's what happened...
It has an AOSP version of Android on it which has been running fine for over a year - never had a problem with it. Yesterday, I tried to awake it from sleep but nothing happened. So I held the power button down until it switched off. I then restarted it and got to the password screen. After entering my password it became unresponsive - it just stalled with the desktop screen on. I gave it 10 minutes but it never became responsive again.
I reset it by holding the power button again until it switched off then I switched it back on. It has never got past the Lenovo splash screen. I've tried booting it loads of times, giving it a full charge, taking the SD card out, giving it a rest, leaving it booting for the whole night...nothing has worked, same result.
I also tried connecting it to the computer and using NV-Flash to put a new image on. It seems to work okay but when it re-boots it still won't get paast the Lenovo splash screen.
I'm desperate for anyone to give me some hints and tips as to where to go from here. Any help would be greatly appreciated!

Hi,
I am having a similar problem. My 3 month old ideapad u510 froze last night while surfing the internet. nothing worked as far as getting shutdown menu in windows 8 to even work (just froze), so pushed power button till it turned off. immediately afterward, tried to boot by pushing power button and it just stopped booting at lenovo screen.
i've tried to boot a few times since and sometimes i see progress thing (circle of lights...similar to status bar) going other times not. i am not sure what key it is but can get to bios screen sometimes too. was hoping there was safe mode boot in bios but doesn't appear anything thats useful so didn't change anything. it just doesn't boot to windows after exiting bios.
my hunch is that i need a bootdisk or sort. importantly, would like to avoid resetting or refreshing, etc.. until have opportunity to get data off harddrive if possible. some important stuff on there that need to get off first.
Help is very much appreciated.
Thanks,
J

My laptop won't go past loading screen

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