My laptop won't go past the login page
When I turn on my laptop and go to log in with my password. My screen doesn't move forward, it just gives that multi-color background and then after 3 min brings me back to the login page again. It has not fallen and nothing has happened to it. I have tried restarting it
several times.
Thanks
Gave it a go, didnt work will just take it to the store !
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Hello again, sorry that the steps that I we have attempted have not resolved the issue. I have a tool that you can try. It's called the HP Support Assistant. If you have any computer issues, the Support Assistant will find them and give you solutions to the issues or resolve them for you. Please click on the link that I have provided. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110990-1&cc=us&dlc=en&lc=en...
Thanks again.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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While we all have MacBooks in this forum most of us don’t use iCloud. There's an iCloud Support Community where everybody uses iCloud. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/icloud/icloud_on_my_mac
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I have a 15 inch mac book pro running osx 10.5.8. I recently moved to Florida and switched to Comcast (the only option). Now when I access my bank website, I can get past the login to my account page but the data is permanently unavailable. The bank says no one else has this problem. Everything is up to date as far as software is concerned. . .I just update anything that comes up. I have not had this problem with this computer anywhere else and I am not having a problem with any other website. I have the problem with both Safari and Google Chrome.
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I try to go onto firefox, firefox starts, however it won't even go past the start page. I've tried a number of different things and nothing seems to work. I've tried a few different websites and nothing, it says it's loading but then remains on the same page.
If that does not help, try to
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
<BR>While you are in safe mode;<BR>
'''''Firefox Options > Advanced > General'''''.<BR>
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Gave it a go, didnt work will just take it to the store !
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Startup disc full
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. -
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I broke my old iPod screen and got a new one yesterday. I restored everything from my old device through iTunes on my MacBook Pro, but whenever I try to put music from iTunes to my iPod, I find the "Welcome to your new iPod" screen. I got all my important Apps and purchased music back on and would really like to drag the music from iTunes to my device. Any help? Or should I just set it up as a new iPod?
Delete the existing firmware file from the computer. It is located here:
http://osxdaily.com/2010/12/08/ipsw-file-location-mac-and-windows/
Then place the iPod in DFU mode and then restore via iTunes
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
IMac won't get past the Apple page when turned on...
I just bought a new iMac about a month ago. It is the 21.5" basic system. Of course the first thing that I did with it was update the software and have set it to update automatically, so everything should be golden there... Today when I walked by and turned it on it came on like normal, but that was it. The white screen with the Apple in the middle came on and then the loading icon popped up underneath it. It has been loading since... After about an hour and a half, I shut it off by holding the power button in, unplugged the modem, unplugged the iMac then plugged only the iMac back up. Turned on the power again. It powered up but did the same thing. Is something loading, updates maybe? If so it is something different than any of the other updates it has uploaded so far. THis is a new one on me.
I might add that this is my first Mac. I went with it because I get tired of rebooting my PC each year (I actually just did my PC again...bummer). Now if the iMac has already crashed, I am severely dissapointed in Mac. I have not downloaded anything that I shouldn't have, or anything that was even suspicious. In fact the only real things I have downloaded are Firefox and some of the add ons and a trial version of PS.
Can anyone help me, tell me it is normal and it will be ok?It sounds like the update may have bee interrupted somehow and became corrupted, possible a power spike at your house. However I wouldn't get too upset. You have 90 days of free telephone support so now is a good time to use it. The number is in your owners manual.
You can also try doing a SMC and PRAM resets, this is probably what Apple will have you do to begin with so you can be pro-active and try them and if they don't fix the problem you can just let the tech know. The instructions for doing each reset are:
_SMC RESET_
• Shut down the computer.
• Unplug the computer's power cord and all peripherals.
• Press and hold the power button for 5 seconds.
• Release the power button.
• Attach the computers power cable.
• Press the power button to turn on the computer.
_PRAM RESET_
• Shut down the computer.
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Hold the keys down until the computer restarts and you hear the startup sound for the second time.
• Release the keys.
Also this is a good time to plug AppleCare. AppleCare will extend your warranty and phone support to 3 years from the date of purchase. If you don't already have it I'd recommend it, Apple charges $169 however you can pick it up from Amazon for less. You can only get it while the machine is covered by it's one year warranty. Let it go 366 days and you're out of luck.
Roger -
Help! Laptop won't boot past MSI logo
Please help.
My MSI GT60 laptop won't boot past the MSI logo.
I also can't access the BIOS.Quote from: rob.kernaghan on 10-January-15, 03:07:55
Please help.
My MSI GT60 laptop won't boot past the MSI logo.
I also can't access the BIOS.
so your laptop freezes at MSI logo and if you spam or press DELETE button few times on boot do you then only get "-" line? if so then either it's bios has hanged itself so if your able to access cmos battery from back area where you can access hard drive, ram and such then disconnect cmos battery leave it disconnected for 15 mins also make sure ac and battery is disconnected to once done put cmos battery back and then actuall battery and try with starting the laptop and see if it passes by MSI logo if it hangs again at MSI logo then spam Delete and see if you can enter bios but if bios throws an black screen with "-" again then you would have to RMA your laptop since it sems something is wrong with your motherboard causing bios not wanting to work propertly. -
I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Startup Items:
Executor - Path: /Library/StartupItems/Executor
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:37:49
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (97.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.intego.Family-Protector.safe-boot (10.7.5)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.AirPlayUIAgent.plist
Launch Daemons:
[not loaded] com.adobe.fpsaud.plist
[not loaded] com.Affinegy.InstaLANd.plist
[not loaded] com.google.GoogleML.plist
[not loaded] com.google.keystone.daemon.plist
[not loaded] com.intego.commonservices.daemon.integod.plist
[not loaded] com.intego.commonservices.daemon.taskmanager.plist
[not loaded] com.intego.commonservices.icalserver.plist
[not loaded] com.intego.commonservices.metrics.kschecker.plist
[not loaded] com.intego.Family-Protector.daemon.plist
[not loaded] com.intego.netbarrier.daemon.logger.plist
[not loaded] com.intego.netbarrier.daemon.monitor.plist
[not loaded] com.intego.netbarrier.daemon.plist
[not loaded] com.intego.netupdate.daemon.plist
[not loaded] com.intego.personalantispam.daemon.plist
[not loaded] com.intego.PersonalBackup.daemon.plist
[not loaded] com.intego.virusbarrier.daemon.emlparser.plist
[not loaded] com.intego.virusbarrier.daemon.logger.plist
[not loaded] com.intego.virusbarrier.daemon.plist
[not loaded] com.intego.virusbarrier.daemon.scanner.plist
[not loaded] com.intego.washingmachine.daemon.plist
[not loaded] com.vmware.launchd.vmware.plist
Launch Agents:
[not loaded] com.Affinegy.InstaLANa.plist
[not loaded] com.brother.LOGINserver.plist
[not loaded] com.google.keystone.agent.plist
[not loaded] com.intego.commonservices.integomenu.plist
[not loaded] com.intego.commonservices.taskmanager.plist
[not loaded] com.intego.commonservices.uninstaller.plist
[not loaded] com.intego.Family-Protector.agent.plist
[not loaded] com.intego.netbarrier.alert.plist
[not loaded] com.intego.netupdate.agent.plist
[not loaded] com.intego.personalbackup.agent.plist
[not loaded] com.intego.virusbarrier.alert.plist
[not loaded] jp.co.canon.CUPSCMFP.BG.plist
[not loaded] jp.co.canon.CUPSFAX.BG.plist
[not loaded] jp.co.canon.UFR2.BG.plist
[not loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[not loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[not loaded] com.apple.CSConfigDotMacCert-karenarvay-SharedServices.Agent.plist
[not loaded] com.google.Chrome.framework.plist
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist
[not loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Quick Emoji HD
SNDesktopper
Amnesty
Antispam Engine
Mail
Belkin Router Monitor
VirusBarrier X6
Calendar
Dropbox
Messages
Notes
TomTomHOMERunner
NetUpdate
3rd Party Preference Panes:
Déjà Vu
Flash Player
Flip4Mac WMV
Google Desktop
Logitech Control Center
Xmarks for Safari
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
EPPEX Plugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Scorch.plugin
Silverlight.plugin
SpeedDownload Browser Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
26% Mail
8% WindowServer
3% EtreCheck
3% NotificationCenter
2% hidd
2% ps
1% Dock
1% Google Chrome
0% usernoted
0% fontd
Top Processes by Memory:
172 MB Google Chrome
102 MB Mail
97 MB Google Chrome Helper
86 MB Dock
70 MB CalendarAgent
70 MB SystemUIServer
70 MB Finder
57 MB com.apple.dock.extra
45 MB EtreCheck
45 MB WindowServer
Virtual Memory Statistics
281 MB Free RAM
1.22 GB Active RAM
974 MB Inactive RAM
1.30 GB Wired RAM
408 MB Page-ins
0 B Page-outs -
What if a person no longer has access to the card itself, but iTunes recognizes my login, shows my balance, won't let me get past the "code" page?
What pops up is the page that tells me I can use my camera to take a photo - since I don't have access to the card, useless. I am caught going round in this loop - there's that one button, no other option. Thanks in advance.
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Why won't my MacBook Pro get past the login screen
My MacBook isn't getting past the login. I log in but it stops and keeps a blank screen
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Hi guys.
I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.
I don't think I can access my disk anymore as I've moved across countries since I've first gotten my laptop. it was working perfectly fine before it kept going to the dark grey screen with a little blue on the bottom.
If it helps, my camera light is still on, and it seems that my computer is working properly itself, but won't go past this grey screen.
I'm a college student and am really panicking about this - can anyone please tell me what to do?
Thank you & sorry for the long post.What operating system are you running on it? (iOS 5.1 is for iPhone, iPad...not a Mac).
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HT3867 My iPhone won't display the login page for public wireless hotspots
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One possibility is that you have specified DNS servers in your Network preferences. (Network Preferences -> Advanced -> DNS, see if anything is specified.) If so, you want to create a new network location which doesn't have any DNS servers defined. (Network Preferences -> Location -> Edit Locations.) Create a new one (click the + sign), and use that location when logging on to public WiFi hotspots.
The other (and worse) problem might be a security feature added to OS 10.7.2 and higher versions.
Apple found out that a hacker could fool you into accepting a bogus "update" via a fake Software Update pop-up. The fix was to rig the OS so that, when you connect to a wifi network, a Mac running the new and improved OS will silently "phone home" to an IP address at apple.com, and inquire about the hotspot's certificate. If it fails to get back a message declaring the hotspot's certificate to be valid, it assumes that the hotspot login popup is fake, and won't let you proceed. The permanent solution is for the hotspot's "captive portal system" to allow Macs to connect to the Apple host, so that the OS can do the verification. Most public WiFi systems have made the adjustment, but there are quite a few (including many schools) who are behind the curve. If this is your issue, tell whoever runs the network to get with the program!
While waiting for that to happen, you can always copy the login page url from a PC (or older Mac OS) that is able to access the hotspot, paste it into your address bar, and take it from there. (Truncate the url at the first question mark . . . the ? and all the junk that comes after it are likely to be specific to the machine you copied it from. You'll see a fresh bunch of junk materialize, as the site talks to your Mac.)
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